Question 1

Explain what a Gantt chart is and how it is beneficial in production management.

Accepted Answer

A Gantt chart is a tool used to track th

Question 2

Which of the following resources is NOT designed to help businesses connect with suppliers?

Accepted Answer

A)  trade magazines 
B)  the International Organization for Standardization 
C)  the Better Business Bureau 
D)  the local chamber of commerce 
E)  the Internet 
A)  trade magazines 
B)  the International Organization for Standardization 
C)  the Better Business Bureau 
D)  the local chamber of commerce 
E)  the Internet

Question 3

Manufacturers that have implemented the use of robots in their production systems enjoy all of the following advantages EXCEPT a(n)________.

Accepted Answer

A)  reduced production costs 
B)  improved precision 
C)  protection of human workers 
D)  reduction of technical employees 
E)  increased productivity 
A)  reduced production costs 
B)  improved precision 
C)  protection of human workers 
D)  reduction of technical employees 
E)  increased productivity

Question 4

A company uses machines programmed to process different part types simultaneously,allowing them to mass-produce customized products.This company uses a ________ manufacturing process.

Accepted Answer

A)  mass 
B)  customer-driven 
C)  flexible 
D)  prospect-to-cash 
E)  lean production 
A)  mass 
B)  customer-driven 
C)  flexible 
D)  prospect-to-cash 
E)  lean production

Question 5

Which quality control approach involves inspecting a random sample of products at every phase of production?

Accepted Answer

A)  total quality management 
B)  statistical quality control 
C)  statistical process control 
D)  six sigma processes 
E)  ISO 9001 
A)  total quality management 
B)  statistical quality control 
C)  statistical process control 
D)  six sigma processes 
E)  ISO 9001

Question 6

When operating with a just-in-time inventory system,suppliers deliver parts and materials right at the time that the buyer is going to use them in the production process.

Accepted Answer

A) True 
 B)False

Question 7

When opening a restaurant,which of the following considerations would likely be most important?

Accepted Answer

A)  proximity to airports 
B)  proximity to raw materials 
C)  proximity to hazardous waste disposal 
D)  proximity to utilities 
E)  proximity to market 
A)  proximity to airports 
B)  proximity to raw materials 
C)  proximity to hazardous waste disposal 
D)  proximity to utilities 
E)  proximity to market

Question 8

Mass customization allow companies to respond quickly to the individual needs of consumers.

Accepted Answer

A) True 
 B)False

Question 9

A factory is planning to open in a small town that is currently struggling economically.The town residents should expect ________.

Accepted Answer

A)  an improved economy 
B)  reduced taxes 
C)  an increase in natural resources 
D)  lower standards of living 
E)  a decrease in local traffic 
A)  an improved economy 
B)  reduced taxes 
C)  an increase in natural resources 
D)  lower standards of living 
E)  a decrease in local traffic

Question 10

Which statement BEST describes the concept of "total quality"?

Accepted Answer

A)  Total quality is about reaching a peak level of quality and maintaining it. 
B)  Total quality is about building quality into every step of the production process. 
C)  Total quality is about shifting the responsibility for quality control to one team. 
D)  Total quality is about inspecting products when they are finished. 
E)  Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness. 
A)  Total quality is about reaching a peak level of quality and maintaining it. 
B)  Total quality is about building quality into every step of the production process. 
C)  Total quality is about shifting the responsibility for quality control to one team. 
D)  Total quality is about inspecting products when they are finished. 
E)  Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness.

Question 11

Good supply chain management is key to Ikea's success.

Accepted Answer

A) True 
 B)False

Question 12

When referring to flexible manufacturing,it is TRUE that it ________.

Accepted Answer

A)  relies heavily on labor, since humans are more adaptable and smarter than even the fastest machines 
B)  uses machines designed to perform multiple tasks so they can be used to produce a variety of products 
C)  achieves its flexibility at the cost of much slower rates of production than mass production techniques 
D)  is only possible when using mass production processes since these processes are specifically designed to adapt 
E)  stops or slows down production when variations in design are desired 
A)  relies heavily on labor, since humans are more adaptable and smarter than even the fastest machines 
B)  uses machines designed to perform multiple tasks so they can be used to produce a variety of products 
C)  achieves its flexibility at the cost of much slower rates of production than mass production techniques 
D)  is only possible when using mass production processes since these processes are specifically designed to adapt 
E)  stops or slows down production when variations in design are desired

Question 13

________ refers to the value given to finished products.

Accepted Answer

A)  Utility 
B)  Production management 
C)  Facility layout 
D)  Facility utility 
E)  Unit cost 
A)  Utility 
B)  Production management 
C)  Facility layout 
D)  Facility utility 
E)  Unit cost

Question 14

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Accepted Answer

A) True 
 B)False

Question 15

Kim is implementing the concept of total quality management within her company.The results she expects include ________.

Accepted Answer

A)  a higher standard of products and increased cost savings 
B)  higher prices for products due to the extra process involved 
C)  a one-time product improvement unlikely to reproduce 
D)  a limited presence in the global marketplace 
E)  putting the responsibility for quality on just one team 
A)  a higher standard of products and increased cost savings 
B)  higher prices for products due to the extra process involved 
C)  a one-time product improvement unlikely to reproduce 
D)  a limited presence in the global marketplace 
E)  putting the responsibility for quality on just one team

Question 16

The old method of quality control in the United States believed it was best to test products ________.

Accepted Answer

A)  at least 3 times before completion 
B)  during the production process 
C)  after completion of a product 
D)  after every step in the assembly line 
E)  just prior to completion 
A)  at least 3 times before completion 
B)  during the production process 
C)  after completion of a product 
D)  after every step in the assembly line 
E)  just prior to completion

Question 17

Labor availability,living conditions,and laws and regulations are the separate but interrelated components of the human factor in location selection.

Accepted Answer

A) True 
 B)False

Question 18

A ________ allows a computer to keep track of how many items are in stock and sold.

Accepted Answer

A)  just-in-time inventory system 
B)  reserve stock system 
C)  radio frequency identification 
D)  stock book solution 
E)  manual eyeballing system 
A)  just-in-time inventory system 
B)  reserve stock system 
C)  radio frequency identification 
D)  stock book solution 
E)  manual eyeballing system

Question 19

Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

Accepted Answer

A) True 
 B)False

Question 20

A product with the ISO 9001 seal has achieved the highest quality possible.

Accepted Answer

A) True 
 B)False

Exam 11: Production, operations, and the Supply Chain

Explain what a Gantt chart is and how it is beneficial in production management.

Which of the following resources is NOT designed to help businesses connect with suppliers?

Manufacturers that have implemented the use of robots in their production systems enjoy all of the following advantages EXCEPT a(n)________.

A company uses machines programmed to process different part types simultaneously,allowing them to mass-produce customized products.This company uses a ________ manufacturing process.

Which quality control approach involves inspecting a random sample of products at every phase of production?

When operating with a just-in-time inventory system,suppliers deliver parts and materials right at the time that the buyer is going to use them in the production process.

When opening a restaurant,which of the following considerations would likely be most important?

Mass customization allow companies to respond quickly to the individual needs of consumers.

A factory is planning to open in a small town that is currently struggling economically.The town residents should expect ________.

Which statement BEST describes the concept of "total quality"?

Good supply chain management is key to Ikea's success.

When referring to flexible manufacturing,it is TRUE that it ________.

________ refers to the value given to finished products.

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Kim is implementing the concept of total quality management within her company.The results she expects include ________.

The old method of quality control in the United States believed it was best to test products ________.

Labor availability,living conditions,and laws and regulations are the separate but interrelated components of the human factor in location selection.

A ________ allows a computer to keep track of how many items are in stock and sold.

Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

A product with the ISO 9001 seal has achieved the highest quality possible.

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