Exam 11: Production, operations, and the Supply Chain

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Jamie is given a routine project to manage and is told materials will become available in three weeks.She has built a strong relationship and trust level with the supplier.Her next step is to ________.

(Multiple Choice)
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Improvements in technology have significantly improved the process of producing goods.

(True/False)
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The overall purpose of the plan-do-check-act cycle is to ________.

(Multiple Choice)
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ISO is a worldwide,independent organization that sets global measures of quality.

(True/False)
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In addition to increased production and reduced costs in production systems,technology may also improve product quality but decrease the product variety.

(True/False)
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American Girl,Inc.manufactures dolls with a variety of hair,eye,and skin colors as well as a variety of hair styles.The consumer is able to choose the combination of features that meets their need.The doll is then manufactured according to the customer requirements.American Girl,Inc.must use ________.

(Multiple Choice)
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Which of the following business management systems consolidates information into a central database that is accessible to various system modules?

(Multiple Choice)
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Which of the following statements is true?

(Multiple Choice)
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Cost is the only consideration when choosing a supplier.

(True/False)
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Jeff is part of his company's production management team.His team is responsible for doing all of the following EXCEPT ________.

(Multiple Choice)
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What are ISO standards?

(Essay)
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Jim runs a plant that produces cosmetics and uses a flexible manufacturing production process,while his brother Bill runs a plant that manufactures basic household appliances using a mass production system.The benefit Jim's plant has over Bill's plant is that Jim's plant ________.

(Multiple Choice)
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An advantage of CAD (Computer Aided Design)and CAM (Computer Assisted Manufacturing)to manufacturers is it ________.

(Multiple Choice)
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With a mass customization system,products are produced based on specific customer wants and needs.

(True/False)
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The goal achieved by using mass production is to ________.

(Multiple Choice)
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Richard owns a waste disposal factory that emits potentially harmful gases into the air.He decided not to open another factory that would have been close to a small town.He considered the human factor.

(True/False)
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The MOST frequent reason that some corporations send their manufacturing operations outside of the United States is to find highly skilled workers who ________.

(Multiple Choice)
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The two components that go into making an effective schedule are ________ and ________.

(Multiple Choice)
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________ is a set of principles concerned with reducing waste and improving flow.

(Multiple Choice)
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After a company earns ISO certification,a registrar visits the company to ensure continued quality.What kind of warning does the company receive before these visits?

(Multiple Choice)
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