Question 1

Prior to the implementation of total quality management,defective items were ________.

Accepted Answer

A)  passed off as perfect products 
B)  incorporated into a new product 
C)  scrapped or reworked 
D)  stored indefinitely 
E)  sold at a premium 
A)  passed off as perfect products 
B)  incorporated into a new product 
C)  scrapped or reworked 
D)  stored indefinitely 
E)  sold at a premium

Question 2

In production,scheduling refers to the efficient organization of equipment,facilities,labor,and materials.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is NOT true?

Accepted Answer

A)  Supply chain management can help companies reduce their carbon footprints. 
B)  Good supply chain management can improve efficiencies among all components of the production and distribution process. 
C)  A supply chain is fluid and constantly changing. 
D)  The customer is at the end of the supply chain. 
E)  As long as most of the links are strong, one or two weak links won't adversely affect the chain. 
A)  Supply chain management can help companies reduce their carbon footprints. 
B)  Good supply chain management can improve efficiencies among all components of the production and distribution process. 
C)  A supply chain is fluid and constantly changing. 
D)  The customer is at the end of the supply chain. 
E)  As long as most of the links are strong, one or two weak links won't adversely affect the chain.

Question 4

Supply chain management can help companies reduce their carbon footprint.

Accepted Answer

A) True 
 B)False

Question 5

The production manager is responsible for all of the following EXCEPT ________.

Accepted Answer

A)  setting schedules 
B)  making buying decisions 
C)  overseeing quality control 
D)  preparing financial reports 
E)  increasing productivity 
A)  setting schedules 
B)  making buying decisions 
C)  overseeing quality control 
D)  preparing financial reports 
E)  increasing productivity

Question 6

Supply chains are not part of service industries.

Accepted Answer

A) True 
 B)False

Question 7

A Gantt chart is a tool used by project managers to ________.

Accepted Answer

A)  identify the critical path for completing projects 
B)  provide a quick and easy visual schedule of progress 
C)  measure quality control within each production process 
D)  gain ISO certification for a company's manufacturing process 
E)  eliminate defects at every stage of the production process 
A)  identify the critical path for completing projects 
B)  provide a quick and easy visual schedule of progress 
C)  measure quality control within each production process 
D)  gain ISO certification for a company's manufacturing process 
E)  eliminate defects at every stage of the production process

Question 8

Supply chain management for service organizations manages ________.

Accepted Answer

A)  things, just like manufacturing firms 
B)  the perceptions of their customers 
C)  the reputation of their organization in the global marketplace 
D)  social media options 
E)  the time and actions of the labor force required to perform the service 
A)  things, just like manufacturing firms 
B)  the perceptions of their customers 
C)  the reputation of their organization in the global marketplace 
D)  social media options 
E)  the time and actions of the labor force required to perform the service

Question 9

Crystal is the production manager at Pawelk's,a vacuum cleaner manufacturer.When ordering from her supplier,she must ensure that it does all of the following EXCEPT ________.

Accepted Answer

A)  provide trusted quality 
B)  meet product deadlines 
C)  deliver appropriate quantities 
D)  gives positive recommendations 
E)  offers a competitive price 
A)  provide trusted quality 
B)  meet product deadlines 
C)  deliver appropriate quantities 
D)  gives positive recommendations 
E)  offers a competitive price

Question 10

Supply chains are part of ________.

Accepted Answer

A)  manufacturing firms only 
B)  service industries only 
C)  for profit businesses only 
D)  not-for-profit organizations only 
E)  all businesses 
A)  manufacturing firms only 
B)  service industries only 
C)  for profit businesses only 
D)  not-for-profit organizations only 
E)  all businesses

Question 11

Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier.Explain the steps he should take in choosing the best supplier.

Accepted Answer

Selecting suppliers is an important part

Question 12

Wilks,Inc.manufactures small kitchen appliances with low production levels.It is expanding operations to include larger household appliances.Wilks has been able to utilize a stock book approach to inventory; however,with the expansion it does not have the storage space for the necessary parts and materials needed for the larger appliances.What might be a good inventory approach for Wilks,Inc.?

Accepted Answer

The stock book approach was working for

Question 13

Which of the following computer-based programs lets a manager know what resources are needed by a particular date to fill an order on time?

Accepted Answer

A)  statistical process control 
B)  computer-aided manufacturing 
C)  materials requirement planning 
D)  stock book solution 
E)  radio frequency identification 
A)  statistical process control 
B)  computer-aided manufacturing 
C)  materials requirement planning 
D)  stock book solution 
E)  radio frequency identification

Question 14

A significant aspect of total quality management is catering to the customers' needs and desires.

Accepted Answer

A) True 
 B)False

Question 15

Facility layout is the function of operations management that considers the physical arrangement of resources,including people,in the production process

Accepted Answer

A) True 
 B)False

Question 16

How does manufacturing affect the global economy?

Accepted Answer

As U.S.companies search to reduce their

Question 17

Mass-produced goods are usually manufactured on an automated assembly line.

Accepted Answer

A) True 
 B)False

Question 18

How has quality control evolved over the years?

Accepted Answer

In the United States,quality control was

Question 19

Fiona is in charge of quality control testing for her company.Her method of quality control is to build quality into every step of the production process.This is the total quality management approach.

Accepted Answer

A) True 
 B)False

Question 20

The addition of using robots in production systems has reduced the need for technicians and engineers.

Accepted Answer

A) True 
 B)False

Prior to the implementation of total quality management,defective items were ________.

In production,scheduling refers to the efficient organization of equipment,facilities,labor,and materials.

Which of the following statements is NOT true?

Supply chain management can help companies reduce their carbon footprint.

The production manager is responsible for all of the following EXCEPT ________.

Supply chains are not part of service industries.

A Gantt chart is a tool used by project managers to ________.

Supply chain management for service organizations manages ________.

Crystal is the production manager at Pawelk's,a vacuum cleaner manufacturer.When ordering from her supplier,she must ensure that it does all of the following EXCEPT ________.

Supply chains are part of ________.

Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier.Explain the steps he should take in choosing the best supplier.

Which of the following computer-based programs lets a manager know what resources are needed by a particular date to fill an order on time?

A significant aspect of total quality management is catering to the customers' needs and desires.

Facility layout is the function of operations management that considers the physical arrangement of resources,including people,in the production process

How does manufacturing affect the global economy?

Mass-produced goods are usually manufactured on an automated assembly line.

How has quality control evolved over the years?

Fiona is in charge of quality control testing for her company.Her method of quality control is to build quality into every step of the production process.This is the total quality management approach.

The addition of using robots in production systems has reduced the need for technicians and engineers.

Business Basics

Economics and Banking

Ethics in Business

Business in a Global Economy

Small Business and the Entrepreneur

Forms of Business Ownership

Business Management and Organization

Motivation, Leadership, and Teamwork

Human Resource Management

Online Business and Technology

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Investment Opportunities in the Securities Market

Business Law

Constructing an Effective Business Plan

Business Communications

Finding a Job

Personal Finance

Filters

Exam 11: Production, operations, and the Supply Chain

Prior to the implementation of total quality management,defective items were ________.

In production,scheduling refers to the efficient organization of equipment,facilities,labor,and materials.

Which of the following statements is NOT true?

Supply chain management can help companies reduce their carbon footprint.

The production manager is responsible for all of the following EXCEPT ________.

Supply chains are not part of service industries.

A Gantt chart is a tool used by project managers to ________.

Supply chain management for service organizations manages ________.

Crystal is the production manager at Pawelk's,a vacuum cleaner manufacturer.When ordering from her supplier,she must ensure that it does all of the following EXCEPT ________.

Supply chains are part of ________.

Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier.Explain the steps he should take in choosing the best supplier.

Which of the following computer-based programs lets a manager know what resources are needed by a particular date to fill an order on time?

A significant aspect of total quality management is catering to the customers' needs and desires.

Facility layout is the function of operations management that considers the physical arrangement of resources,including people,in the production process

How does manufacturing affect the global economy?

Mass-produced goods are usually manufactured on an automated assembly line.

How has quality control evolved over the years?

Fiona is in charge of quality control testing for her company.Her method of quality control is to build quality into every step of the production process.This is the total quality management approach.

The addition of using robots in production systems has reduced the need for technicians and engineers.

Business Basics

Economics and Banking

Ethics in Business

Business in a Global Economy

Small Business and the Entrepreneur

Forms of Business Ownership

Business Management and Organization

Motivation, Leadership, and Teamwork

Human Resource Management

Online Business and Technology

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Investment Opportunities in the Securities Market

Business Law

Constructing an Effective Business Plan

Business Communications

Finding a Job

Personal Finance

Filters