Exam 4: Business Processes
Exam 1: Introduction to Operations and Supply Chain Management62 Questions
Exam 2: Operations and Supply Chain Strategies57 Questions
Exam 3: Process Choice and Layout Decisions in Manufacturing and Services67 Questions
Exam 4: Business Processes71 Questions
Exam 5: Managing Quality58 Questions
Exam 6: Managing Capacity60 Questions
Exam 7: S Advanced Waiting Line Theory and Simulation Modeling49 Questions
Exam 8: Supply Management67 Questions
Exam 9: Logistics64 Questions
Exam 10: Forecasting55 Questions
Exam 11: Sales and Operations Planning Aggregate Planning55 Questions
Exam 12: Managing Inventory Throughout the Supply Chain54 Questions
Exam 13: Managing Production Across the Supply Chain56 Questions
Exam 14: S Supply Chain Information Systems39 Questions
Exam 15: Jitlean Production51 Questions
Exam 16: Managing Projects56 Questions
Exam 17: Developing Products and Services60 Questions
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Level 1 of the SCOR model is organized around the five core management processes: plan,source,make,deliver,and return.
(True/False)
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Level two of the SCOR model divides SCM activities into what are referred to as ________.
(Short Answer)
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A Six Sigma Champion is a full-time Six Sigma expert that is responsible for training,mentoring,deployment,and results.
(True/False)
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Which of these SCOR model flows moves in the opposite direction from the others?
(Multiple Choice)
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Most people developing process maps for the first time fail to put in sufficient detail.
(True/False)
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A car wash services 200 customers in an hour on a lovely Saturday afternoon.The car wash employs 5 washers at $6 per hour and uses $50 of water and $5 of electricity per hour.An appropriate measure of productivity is:
(Multiple Choice)
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When an employee team develops a process map,they should document the process ________.
(Short Answer)
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Mapping creates a common understanding of process activities,their results,and who performs the steps.
(True/False)
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The primary focus of a swim lane process map is to depict flows of objects,information,and money.
(True/False)
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While efficiency can exceed 100%,percent value-added time has a maximum of 100%.
(True/False)
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