Exam 13: Choices in Systems Acquisition

Companies that provide IT services are commonly called __________.

When soliciting vendor details,the project manager sends a __________to the vendors identified,requesting general,somewhat informal information about a product.

Clients should not expect vendors to list the service level and__________ ;the clients must do it.

When __________a software package,the buyer gains several benefits such as immediate system availability,high quality,low price,and available support.

In recent years,enterprise applications have constituted a far larger part of IT expenditures on packaged software.

Companies should not rely on end users to develop applications that __________.

Provide examples of typical outsourced IT services.

In the IT arena,hiring the services of another company to manage all or parts of the services that otherwise would be rendered by an IT unit of the organization is known as .

IT companies that provide both hardware and software have seen revenue from__________ service portion of their business grow faster than from the sale of hardware and software.

Companies that are growing fast and rely on software for deployment of their operations often hire the services of ASPs.

If someone from outside a company accessed the company's computer without authorization and used it for any purpose whatsoever,the act would be__________ under the laws of every state in the United States.

Many North American and European countries have outsourced development of well-defined applications to professionals in other countries,an act often referred to as__________ .

In the IT arena,outsourcing has a single meaning.

An advantage of outsourcing IT services is that it__________ .

An organization that offers the use of software through communication lines is called a(n) __________.

Contracts for __________software development might be incompatible with agile development methods.

To ensure compatibility with other applications within an organization,the organization's IT professionals should adopt and supply_________tools to interested users.

Typically,__________ is fairly simple and limited in scope.

Duplication of applications is one of the major drawbacks of__________ .

__________software is developed for the widest common denominator of potential user organizations.