Question 1

___________is software that the developer gives to potential adopters for trial use.

Accepted Answer

Beta software

Question 2

Give an example of companies establishing high switching costs to gain competitive advantage.

Accepted Answer

Manufacturers of laser and ink-jet printers sell their printers at cost or below cost.However,once you purchase a printer,you must replace a depleted ink or toner cartridge with one that the printer manufacturer sells,or take a risk with other cartridges whose quality is often low.As a cartridge customer,you face high costs if you consider switching to another brand.Even if comparable cartridges from another manufacturer are less expensive,you cannot use them;and if you decide to use those cartridges,you will lose your investment in the printer,because you must buy a new one.Thus,establishing high switching costs often locks in customers.Locking in customers by any means is a way to accomplish a strategic advantage.

Question 3

___________involves adoption of new machinery and elimination of management layers.

Accepted Answer

A) Prototyping 
B) Reengineering 
C) Debugging 
D) Offshoring 
A) Prototyping 
B) Reengineering 
C) Debugging 
D) Offshoring B

Question 4

Companies raise barriers to entrants by obtaining legal protection of intellectual property.

Accepted Answer

A) True 
 B)False

Question 5

One way to lock in buyers in a free market is to create a situation in which customers fear high switching costs.

Accepted Answer

A) True 
 B)False

Question 6

The goal of ___________is not to gain small incremental cost savings,but to achieve great efficiency leaps-of 100 percent and even 1000 percent.

Accepted Answer

The answer of The goal of ___________is not to gain...

Question 7

___________are expenses incurred when a customer stops buying a product or service from one business and starts buying it from another.

Accepted Answer

A) Marginal costs 
B) Standard costs 
C) Opportunity costs 
D) Switching costs 
A) Marginal costs 
B) Standard costs 
C) Opportunity costs 
D) Switching costs

Question 8

The essence of strategy is innovation,so___________ is often gained when an organization tries a strategy that no one has tried before.

Accepted Answer

competitiv

Question 9

In a highly competitive industry that traditionally has had a narrow profit margin,JetBlue managed to gain strategic advantage by___________ .

Accepted Answer

A) reducing cost 
B) hiring new employees 
C) increasing the seating capacity 
D) reducing the number of flights 
A) reducing cost 
B) hiring new employees 
C) increasing the seating capacity 
D) reducing the number of flights

Question 10

___________refers to the competitive advantage that a company can achieve by persuading customers that its product or service is better than its competitors'.

Accepted Answer

A) Product segmentation 
B) Product differentiation 
C) Product validation 
D) Product specification 
A) Product segmentation 
B) Product differentiation 
C) Product validation 
D) Product specification

Question 11

Instead of differentiating a product or service,an organization can add to the product or service to increase its value to the consumer.

Accepted Answer

A) True 
 B)False

Question 12

The larger the number of companies competing within an industry,the better off each company is.

Accepted Answer

A) True 
 B)False

Question 13

Strategic information systems are defined by their technical features per se,and not by how they are used.

Accepted Answer

A) True 
 B)False

Question 14

Practically any mobile-based system that gives a company competitive advantage is a strategic information system.

Accepted Answer

A) True 
 B)False

Question 15

Switching costs can be explicit or implicit.

Accepted Answer

A) True 
 B)False

Question 16

The goal of reengineering is to gain small incremental cost savings.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is true of explicit switching costs?

Accepted Answer

A) Explicit switching costs involve a penalty levied for terminating a deal or contract. 
B) Explicit switching costs are recurring in nature. 
C) Explicit switching costs are variable in nature. 
D) Explicit switching costs are concerned with the indirect costs in time and money. 
A) Explicit switching costs involve a penalty levied for terminating a deal or contract. 
B) Explicit switching costs are recurring in nature. 
C) Explicit switching costs are variable in nature. 
D) Explicit switching costs are concerned with the indirect costs in time and money.

Question 18

Ford created a joint venture with General Motors Corp.and DaimlerChrysler to establish ___________,a website that serves as an electronic market for parts suppliers who can bid online on requests for proposals posted by the automakers.

Accepted Answer

The answer of Ford created a joint venture with General...

Question 19

Information systems that help seize opportunities are called ___________.

Accepted Answer

strategic informatio

Question 20

Which of the following is a result of forming strategic alliances?

Accepted Answer

A) Organizations do not enjoy synergy. 
B) The combined service is more expensive. 
C) One-stop shopping is rendered inconvenient. 
D) The same technology is used. 
A) Organizations do not enjoy synergy. 
B) The combined service is more expensive. 
C) One-stop shopping is rendered inconvenient. 
D) The same technology is used.

___________is software that the developer gives to potential adopters for trial use.

Give an example of companies establishing high switching costs to gain competitive advantage.

___________involves adoption of new machinery and elimination of management layers.

Companies raise barriers to entrants by obtaining legal protection of intellectual property.

One way to lock in buyers in a free market is to create a situation in which customers fear high switching costs.

The goal of ___________is not to gain small incremental cost savings,but to achieve great efficiency leaps-of 100 percent and even 1000 percent.

___________are expenses incurred when a customer stops buying a product or service from one business and starts buying it from another.

The essence of strategy is innovation,so___________ is often gained when an organization tries a strategy that no one has tried before.

In a highly competitive industry that traditionally has had a narrow profit margin,JetBlue managed to gain strategic advantage by___________ .

___________refers to the competitive advantage that a company can achieve by persuading customers that its product or service is better than its competitors'.

Instead of differentiating a product or service,an organization can add to the product or service to increase its value to the consumer.

The larger the number of companies competing within an industry,the better off each company is.

Strategic information systems are defined by their technical features per se,and not by how they are used.

Practically any mobile-based system that gives a company competitive advantage is a strategic information system.

Switching costs can be explicit or implicit.

The goal of reengineering is to gain small incremental cost savings.

Which of the following statements is true of explicit switching costs?

Ford created a joint venture with General Motors Corp.and DaimlerChrysler to establish ___________,a website that serves as an electronic market for parts suppliers who can bid online on requests for proposals posted by the automakers.

Information systems that help seize opportunities are called ___________.

Which of the following is a result of forming strategic alliances?

Business Information Systems

Business Functions and Supply Chains

Business Hardware

Business Software

Business Networks and Telecommunications

Databases and Data Warehouses

The Web-Enabled Enterprise

Challenges of Global Information Systems

Decision Support and Expert Systems

Business Intelligence and Knowledge Management

Systems Planning and Development

Choices in Systems Acquisition

Risks, Security, and Disaster Recovery

Filters

Exam 2: Strategic Uses of Information Systems

___________is software that the developer gives to potential adopters for trial use.

Give an example of companies establishing high switching costs to gain competitive advantage.

___________involves adoption of new machinery and elimination of management layers.

Companies raise barriers to entrants by obtaining legal protection of intellectual property.

One way to lock in buyers in a free market is to create a situation in which customers fear high switching costs.

The goal of ___________is not to gain small incremental cost savings,but to achieve great efficiency leaps-of 100 percent and even 1000 percent.

___________are expenses incurred when a customer stops buying a product or service from one business and starts buying it from another.

The essence of strategy is innovation,so___________ is often gained when an organization tries a strategy that no one has tried before.

In a highly competitive industry that traditionally has had a narrow profit margin,JetBlue managed to gain strategic advantage by___________ .

___________refers to the competitive advantage that a company can achieve by persuading customers that its product or service is better than its competitors'.

Instead of differentiating a product or service,an organization can add to the product or service to increase its value to the consumer.

The larger the number of companies competing within an industry,the better off each company is.

Strategic information systems are defined by their technical features per se,and not by how they are used.

Practically any mobile-based system that gives a company competitive advantage is a strategic information system.

Switching costs can be explicit or implicit.

The goal of reengineering is to gain small incremental cost savings.

Which of the following statements is true of explicit switching costs?

Ford created a joint venture with General Motors Corp.and DaimlerChrysler to establish ___________,a website that serves as an electronic market for parts suppliers who can bid online on requests for proposals posted by the automakers.

Information systems that help seize opportunities are called ___________.

Which of the following is a result of forming strategic alliances?

Business Information Systems

Business Functions and Supply Chains

Business Hardware

Business Software

Business Networks and Telecommunications

Databases and Data Warehouses

The Web-Enabled Enterprise

Challenges of Global Information Systems

Decision Support and Expert Systems

Business Intelligence and Knowledge Management

Systems Planning and Development

Choices in Systems Acquisition

Risks, Security, and Disaster Recovery

Filters