Exam 9: Information Systems

The goal of the ____________ phase of an SDLC is to produce a list of requirements for a new or revised information system.

Most states in the United States have data breach notification statutes that require corporations to take specific steps if a data breach exposes personally identifiable information.

In addition to sales, CRM, and SCM, the modules in an ERP system support business activities such as _____________.

Software ____________ is the process of modifying a commercial application to reflect an organization's needs.

Data for SCM does not necessarily take into account customer demand for products.

A decision ____________ system helps people make decisions by directly manipulating data, accessing data from external sources, generating statistical projections, and creating data models of various scenarios.

A transaction processing system is characterized by its ability to:

__________ methodology focuses on the processes that take place within an information system.

Which of the following is not a core component of a CRM system?

Proposed changes to application specifications should be managed within a formal process that includes written change _______.

A(n) ______________ rating of 150,000 hours means that, on average, a device could function for 150,000 hours before failing.(Hint: Use the acronym.)

The process of designing, entering, and testing the rules in an expert system is referred to as __________.

A(n) ___________ report contains information that is outside of normal or acceptable ranges.

__________ are the people who directly carry out the organization's mission.

Which type of security measure reduces the effect of an attack by using data backups, disaster recovery plans, and the availability of redundant hardware devices?

A(n) ____________ is a step-by-step description of the methods used to secure data against disaster and a set of guidelines for how an organization will recover lost data and resume operations if and when a disaster occurs.

System documentation contains step-by-step instructions for performing specific tasks.

A(n) _____ system can provide such benefits as improved overall performance by standardizing business processes based on best practices or improved access to information from a single database to an enterprise.

Which of the following is not a step that a data breach victim should take?

__________ documentation describes a system's features, hardware architecture, and programming.