Exam 8: Producing Quality Goods and Services

Apple satisfies consumers' needs for powerful, lightweight, easy-to-use laptops by converting assorted software routines, hardware devices, and miscellaneous parts into portable computers. By doing this, Apple is creating

An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

If a good or service satisfies a human need, it has

When a very large product that is hard to move is produced, a(n) ____ is used.

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Companies that emphasize the importance of output inspection and quality circles are making an effort to improve

All of the following are steps in PERT except

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Tom's Toothpicks and Don's Doghouses both use lumber as the major input in their conversion processes. Although the input is the same for each factory, the ____ of the conversion process varies greatly between the two.

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

When considering the conversion process, human resources in the form of hair stylists and cosmetologists are the ____ for a beauty salon.

In supplier selection, the main idea is to find the highest-quality materials available.

Automation is expected to do all of the following except

The degree to which input resources are physically changed by the conversion is referred to as the

CAD stands for "computer-assisted development programs."

When a company successfully applies the just-in-time system, it minimizes its inventory storage costs.

Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as

Firms that produce only a small number of products tend to have

Describe the operations of a flexible manufacturing system (FMS).