Question 1

According to the Conference Board of Canada,which of the following statements best describes the state of training evaluation in Canada?

Accepted Answer

A)  more than 50 percent of Canadian companies assessed training in some fashion in 2010 
B)  the level of sophistication of training evaluation methods has increased over the last few years 
C)  Canadian companies appear to be disillusioned with training evaluation results 
D)  the most common methods of training evaluations are results and behaviour focused 
A)  more than 50 percent of Canadian companies assessed training in some fashion in 2010 
B)  the level of sophistication of training evaluation methods has increased over the last few years 
C)  Canadian companies appear to be disillusioned with training evaluation results 
D)  the most common methods of training evaluations are results and behaviour focused

Question 2

One of the primary advantages of the Decision-Based Evaluation model over the Kirkpatrick model is that it allows different variables to be measured depending on the target of the evaluation process.

Accepted Answer

A) True 
 B)False

Question 3

Carlos,an instructor at a local university,wants to measure the effectiveness of his training sessions.Which of the following evaluation methods would you recommend to Carlos?

Accepted Answer

A)  transfer of training climate evaluation method 
B)  ISD evaluation method 
C)  summative evaluation method 
D)  reaction-based evaluation method 
A)  transfer of training climate evaluation method 
B)  ISD evaluation method 
C)  summative evaluation method 
D)  reaction-based evaluation method

Question 4

Explain the terms declarative learning and procedural learning,describe how each one can be assessed,and state which one is most important to training transfer.

Accepted Answer

Declarative learning refers to the acqui

Question 5

A training manager is concerned with whether results of training are based on application of learned skills or some other external/internal variable.Which type of data collection design would address his/her concerns?

Accepted Answer

A)  pre-post 
B)  post only 
C)  time series 
D)  time series design with control group 
A)  pre-post 
B)  post only 
C)  time series 
D)  time series design with control group

Question 6

Those organizations that perform training evaluations tend to focus their metrics on job performance improvements as a direct result of training.

Accepted Answer

A) True 
 B)False

Question 7

Observations are the most popular measures of behaviour changes resulting from training initiatives.

Accepted Answer

A) True 
 B)False

Question 8

Rouiller and Goldstein developed several cues to assess transfer climate.Which of the following is NOT an example of such cues?

Accepted Answer

A)  John, well done with that customer complaint 
B)  Our trainer was very knowledgeable 
C)  My organization promotes a "learning culture" 
D)  My peers are supportive and help me develop my skills 
A)  John, well done with that customer complaint 
B)  Our trainer was very knowledgeable 
C)  My organization promotes a "learning culture" 
D)  My peers are supportive and help me develop my skills

Question 9

Kirkpatrick's hierarchical model has four levels.Recently,Kirkpatrick replaced the fourth level with a measurement of return on investment.

Accepted Answer

A) True 
 B)False

Question 10

For the variable of organizational results,which question below is typical of one used in a training evaluation survey?

Accepted Answer

A)  How much has the organization's turnover rate decreased as a result of training? 
B)  How many times has the manager recognized employees for extra effort displayed? 
C)  How many of your training managers can identify Kirkpatrick's four levels of evaluation? 
D)  How satisfied were you with the content of the training program and how much will you apply on the job? 
A)  How much has the organization's turnover rate decreased as a result of training? 
B)  How many times has the manager recognized employees for extra effort displayed? 
C)  How many of your training managers can identify Kirkpatrick's four levels of evaluation? 
D)  How satisfied were you with the content of the training program and how much will you apply on the job?

Question 11

Why would management be interested in a revision of Kirkpatrick's model that includes a fifth element?

Accepted Answer

Students would address issues of ROI,and

Question 12

Which of the following is NOT a criticism of Kirkpatrick's hierarchical evaluation model?

Accepted Answer

A)  Several authors have challenged the validity of the hierarchical nature of the model. 
B)  The model does not offer a solution if and when a program fails to deliver on objectives. 
C)  The model requires that all training evaluation processes use the same variables. 
D)  The model offers a fairly straightforward framework for evaluating training. 
A)  Several authors have challenged the validity of the hierarchical nature of the model. 
B)  The model does not offer a solution if and when a program fails to deliver on objectives. 
C)  The model requires that all training evaluation processes use the same variables. 
D)  The model offers a fairly straightforward framework for evaluating training.

Question 13

Formative evaluations provide data about the worthiness or effectiveness of a training program.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is NOT a basic approach for measuring post-training behaviour?

Accepted Answer

A)  observations 
B)  production data 
C)  multiple-choice tests 
D)  self-reports 
A)  observations 
B)  production data 
C)  multiple-choice tests 
D)  self-reports

Question 15

Why is a post-only design the most widely used data collection method?

Accepted Answer

A)  it is the easiest data collection method 
B)  it establishes causality 
C)  it is statistically the most comprehensive data collection method 
D)  it is most reliable in terms of conclusions 
A)  it is the easiest data collection method 
B)  it establishes causality 
C)  it is statistically the most comprehensive data collection method 
D)  it is most reliable in terms of conclusions

Question 16

What are the two types of reaction measures that are usually used in a training evaluation?

Accepted Answer

A)  descriptive and causal 
B)  perceived and anticipated 
C)  declarative and procedural 
D)  affective and utility 
A)  descriptive and causal 
B)  perceived and anticipated 
C)  declarative and procedural 
D)  affective and utility

According to the Conference Board of Canada,which of the following statements best describes the state of training evaluation in Canada?

One of the primary advantages of the Decision-Based Evaluation model over the Kirkpatrick model is that it allows different variables to be measured depending on the target of the evaluation process.

Carlos,an instructor at a local university,wants to measure the effectiveness of his training sessions.Which of the following evaluation methods would you recommend to Carlos?

Explain the terms declarative learning and procedural learning,describe how each one can be assessed,and state which one is most important to training transfer.

A training manager is concerned with whether results of training are based on application of learned skills or some other external/internal variable.Which type of data collection design would address his/her concerns?

Those organizations that perform training evaluations tend to focus their metrics on job performance improvements as a direct result of training.

Observations are the most popular measures of behaviour changes resulting from training initiatives.

Rouiller and Goldstein developed several cues to assess transfer climate.Which of the following is NOT an example of such cues?

Kirkpatrick's hierarchical model has four levels.Recently,Kirkpatrick replaced the fourth level with a measurement of return on investment.

For the variable of organizational results,which question below is typical of one used in a training evaluation survey?

Why would management be interested in a revision of Kirkpatrick's model that includes a fifth element?

Which of the following is NOT a criticism of Kirkpatrick's hierarchical evaluation model?

Formative evaluations provide data about the worthiness or effectiveness of a training program.

Which of the following is NOT a basic approach for measuring post-training behaviour?

Why is a post-only design the most widely used data collection method?

What are the two types of reaction measures that are usually used in a training evaluation?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 11: Training Evaluation

According to the Conference Board of Canada,which of the following statements best describes the state of training evaluation in Canada?

One of the primary advantages of the Decision-Based Evaluation model over the Kirkpatrick model is that it allows different variables to be measured depending on the target of the evaluation process.

Carlos,an instructor at a local university,wants to measure the effectiveness of his training sessions.Which of the following evaluation methods would you recommend to Carlos?

Explain the terms declarative learning and procedural learning,describe how each one can be assessed,and state which one is most important to training transfer.

A training manager is concerned with whether results of training are based on application of learned skills or some other external/internal variable.Which type of data collection design would address his/her concerns?

Those organizations that perform training evaluations tend to focus their metrics on job performance improvements as a direct result of training.

Observations are the most popular measures of behaviour changes resulting from training initiatives.

Rouiller and Goldstein developed several cues to assess transfer climate.Which of the following is NOT an example of such cues?

Kirkpatrick's hierarchical model has four levels.Recently,Kirkpatrick replaced the fourth level with a measurement of return on investment.

For the variable of organizational results,which question below is typical of one used in a training evaluation survey?

Why would management be interested in a revision of Kirkpatrick's model that includes a fifth element?

Which of the following is NOT a criticism of Kirkpatrick's hierarchical evaluation model?

Formative evaluations provide data about the worthiness or effectiveness of a training program.

Which of the following is NOT a basic approach for measuring post-training behaviour?

Why is a post-only design the most widely used data collection method?

What are the two types of reaction measures that are usually used in a training evaluation?

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters