Exam 13: Retailing and Wholesaling

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You own a neighborhood grocery store and would like to have non-food items delivered, priced, displayed and inventoried by a wholesaler. You do not want to purchase title to the goods. Which type of wholesaler best fits your needs?

(Multiple Choice)
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Self-service retailers serve customers who are willing to perform their own locate-compare-select process to save time or money.

(True/False)
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The online and mobile equivalent of a pop-up store is ________.

(Multiple Choice)
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While the process of showrooming can hurt in-store sales of merchandise, retailers can make it a positive by enhancing the in-store shopping experience.

(True/False)
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Which type of retailer usually carries more specialty goods at high prices and is more likely to provide customers with assistance in every phase of the shopping process?

(Multiple Choice)
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What types of products do specialty stores carry? Give an example of a specialty store.

(Essay)
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Touchscreen kiosks, handheld shopping assistants, interactive dressing-room mirrors and virtual sales associates are all examples of how retailers use technology to ________.

(Multiple Choice)
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In a retailer cooperative, independent retailers band together to set up a jointly owned, central wholesale operation and conduct joint merchandising and promotion efforts.

(True/False)
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Wholesaling includes all the activities involved in selling products or services directly to final consumers for their personal, nonbusiness use.

(True/False)
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Although many retail stores are independently owned, others band together under some form of corporate or contractual organization. Describe the four kinds of corporate or contractual organizations.

(Essay)
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Which of the following kind of organization best represents a contractual association based on some unique product or service, a method of doing business, or a trade name or goodwill?

(Multiple Choice)
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Identify and describe the different types of retailers, based on their product lines. Provide an example of each type of retailer.

(Essay)
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McDonald's, Subway, and Jiffy Lube are all examples of ________.

(Multiple Choice)
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Full-service stores usually carry more specialty goods for which customers need or want assistance or advice.

(True/False)
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As a result of the great success of corporate chains, many independent stores choose to band together in either a voluntary chain or a ________.

(Multiple Choice)
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Home Depot and PetSmart are examples of ________.

(Multiple Choice)
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Describe how nonstore retailing has grown in the past decade.

(Essay)
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A ________ generally contains between 5 and 15 stores. It is close and convenient for consumers, usually contains a supermarket, perhaps a discount store, and several service stores such as a dry cleaner, a drugstore, and a hardware store.

(Multiple Choice)
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The colors, layout, and music in a store or a product package are only minor aspects of the shopping experience and marketers spend little time making decisions about them.

(True/False)
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Which type of store is much larger than regular supermarkets and offers a large assortment of routinely purchased food products, nonfood items, and services?

(Multiple Choice)
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