Exam 3: Attitudes and Job Satisfaction
Exam 1: What Is Organizational Behavior?114 Questions
Exam 2: Diversity in Organizations110 Questions
Exam 3: Attitudes and Job Satisfaction120 Questions
Exam 4: Emotions and Moods111 Questions
Exam 5: Personality and Values116 Questions
Exam 6: Perception and Individual Decision Making113 Questions
Exam 7: Motivation Concepts106 Questions
Exam 8: Motivation: From Concepts to Applications105 Questions
Exam 9: Foundations of Group Behavior103 Questions
Exam 10: Understanding Work Teams105 Questions
Exam 11: Communication110 Questions
Exam 12: Leadership106 Questions
Exam 13: Power and Politics110 Questions
Exam 14: Conflict and Negotiation111 Questions
Exam 15: Foundations of Organization Structure106 Questions
Exam 16: Organizational Culture117 Questions
Exam 17: Human Resource Policies and Practices110 Questions
Exam 18: Organizational Change and Stress Management114 Questions
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Which of the following statements is an example of the behavioral component of an attitude?
(Multiple Choice)
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Dennis Galvan works as a campaigner at Green Earth, an environmental organization. Every month, his organization arranges a team outing where they play disc golf, soccer, and participate in relays and other team-building activities. The human resource department ensures that there are regular interactions between employees through team dinners and cultural events. According to the information given in this case, which of the following is most likely to be the reason for Galvan's high level of satisfaction toward his job?
(Multiple Choice)
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Oversharers can contribute to teamwork when they share personal stories related to organizational goals, according to a Harvard Business Review article.
(True/False)
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Which of the following is true about the correlation between salary and job satisfaction?
(Multiple Choice)
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Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going to work. In addition, whenever he goes to work, he shows up late and skips important meetings. Werner is expressing his dissatisfaction through the ________ response.
(Multiple Choice)
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The three components of an attitude are cognition, affect, and behavior.
(True/False)
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The exit-voice-loyalty-neglect framework aids in understanding the consequences of ________.
(Multiple Choice)
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Attending union meetings as a way of coping with job dissatisfaction is an example of a(n) ________ response.
(Multiple Choice)
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Sonia works as a lab research assistant at Frost Labs, which conducts trials for cosmetic products such as sprays, dyes, ointments, soaps, and the like. She joined the firm right out of college and has been working there for almost two years now.
-Which of the following, if true, would most strengthen the argument that Sonia is experiencing cognitive dissonance?
(Multiple Choice)
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The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work. He holds a meeting with various department heads to identify ways to stem the brewing discontent. One manager suggests providing employees with greater training opportunities. What assumption is the manager making?
(Multiple Choice)
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Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their jobs, and their perceived autonomy is known as psychological empowerment.
(True/False)
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Is there a relationship between employees whose personal values fit with the organization's CSR mission and job satisfaction? Explain.
(Essay)
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Job dissatisfaction and antagonistic relationships with co-workers predict a variety of behaviors organizations find undesirable, including unionization attempts, substance abuse, undue socializing, and tardiness. These behaviors are indicators of a broader syndrome called ________.
(Multiple Choice)
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Why should managers be interested in their employees' attitudes?
(Multiple Choice)
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Which of the following actions best represents Kelly's high job involvement?
(Multiple Choice)
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Jonathan is a scientist for a local manufacturer that employs a large percentage of the small town where he lives. Until recently, Jonathan loved his job. However, it has been discovered that the company is releasing small amounts of toxins into the local river. Jonathan is extremely bothered by this information. Based on what you know about Jonathan, describe the cognitive dissonance that he is experiencing and two ways that Jonathan can alter his behavior or attitude to reduce the dissonance.
(Essay)
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Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital.
(Multiple Choice)
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Which of the following is true with regard to moderating variables in attitude relationships?
(Multiple Choice)
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________ is moderately correlated with organizational citizenship behavior.
(Multiple Choice)
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________ refers to evaluative statements or judgments concerning objects, people, or events.
(Multiple Choice)
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