Exam 3: Attitudes and Job Satisfaction

Economic conditions influence job satisfaction levels.

Discrepancies between attitudes and behavior tend to occur when social pressures to behave in certain ways hold exceptional power, as in most organizations.

Kim Anderson works as a campaign manager at an environmental organization in Ottawa. In the past few months, she has noticed that one team member, Janice Kenneth, has shown a lot of potential as the next project lead. However, Anderson heard from the grapevine that Kenneth may be quitting the job. She now needs to know whether she has the intention to lead the campaign in the next few months, which are crucial months for the campaign. Which of the following questions would best help Anderson understand Kenneth's intention toward the project?

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their jobs, and their perceived autonomy is termed as ________.

Employees are most likely to perceive their organization as supportive when ________.

Which of the following is a type of response to dissatisfaction that is constructive and passive?

Discuss whether employee satisfaction is related to positive customer outcomes.

Which of the following questions best helps understand the degree of perceived organizational support among employees?

Which of the following is an example of the affective component of an attitude?

The affective component of attitude is the emotional, or feeling, segment of an attitude.

With reference to cognitive dissonance, in which of the following situations is the attitude-behavior relationship most likely to be strong?

An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does is known as employee engagement.

Which of the following statements is most likely to be true regarding cognitive dissonance?

The performance variables productivity, absenteeism, and turnover are generally considered a part of the ________ behaviors in the exit-voice-loyalty-neglect framework.

In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two years, she has found a number of new writers whose work she thought was exceptional and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

Joseph Pierce is the managing director of Drake Coal Power Plant in North Yorkshire. He knows that coal is a major contributor to climate change and has made his research team study impacts of coal on the environment. After knowing the facts, he faces a high degree of dissonance between his values and behavior. Which of the following is he most likely to do to reduce the dissonance between his belief and behavior?

What is power distance? Differentiate between high power distance and low power distance countries.

Under which of the following conditions is job dissatisfaction most likely to result in turnover?

Sonia works as a lab research assistant at Frost Labs, which conducts trials for cosmetic products such as sprays, dyes, ointments, soaps, and the like. She joined the firm right out of college and has been working there for almost two years now. -Which of the following, if true, would weaken the argument that Sonia is experiencing cognitive dissonance?