Exam 3: Communication

The nurse observes that the patient is pacing in his room with clenched fists.When asked "What's wrong?" the patient states,"There's nothing wrong.I just want out of here." He then bangs his fist on the table and yells "I've had it!" The nurse should: (Select all that apply.)

Verbal communication includes: (Select all that apply.)

In establishing the nurse-patient relationship,personal self-disclosure by the nurse is useful for which of the following goals?

The patient has been agitated for the entire morning but refuses to say why he is angry.Instead,whenever the nurse speaks to him,he smiles at her while clenching his fist at the same time.The nurse states,"I can see that you're smiling,but I sense that you are really very angry." This is an example of ___________________.

The nurse is preparing to give an intramuscular injection to the patient in room 320.The patient care technician comes to the medication room and tells the nurse that the patient in room 316 is very angry with his roommate and is threatening to hit him.The nurse should:

In caring for patients of different cultures,it is important for the nurse to: (Select all that apply.)

Nonverbal communication incorporates messages conveyed by:

The nurse is about to go over the patient's preoperative teaching as per hospital protocol.She finds the patient sitting in bed wringing her hands,which are sweaty,and acting slightly agitated.The patient states,"I'm scared that something will go wrong tomorrow." The nurse should:

When anxiety increases auditory and visual perception as well as alertness and helps in problem solving,this is know as ________________.

The nurse is attempting to teach the patient and his family about his care after discharge.The patient and the family demonstrate signs of anxiety during the teaching session.The nurse should consider:

When comparing therapeutic communication versus social communication,the professional nurse realizes that therapeutic communication:

An active process of receiving information that nonverbally communicates to the patient the nurse's interest and acceptance is classified as _____________.

The patient is unable to cope with any problems because of his anxiety and his feelings of terror.The patient is suffering from a _______________________.

Lack of verbal communication for a therapeutic reason is known as ___________________.

Using a slower rate of speech,exaggerated intonation,greater repetition,and simpler vocabulary and grammar than normal adult speech when caring for older adults is known as _______________.