Question 1

Which of the following statements best defines the term globalization?

Accepted Answer

A)  It is the tendency for all the organizations in the world to become one big connected business. 
B)  It occurs when there is information overload. 
C)  It means diversity in the marketplace requiring strategic interdependencies among organizations. 
D)  It is running the organization as if it were an international organization. 
A)  It is the tendency for all the organizations in the world to become one big connected business. 
B)  It occurs when there is information overload. 
C)  It means diversity in the marketplace requiring strategic interdependencies among organizations. 
D)  It is running the organization as if it were an international organization.

Question 2

The means by which a message moves from source to receiver is called encoding.

Accepted Answer

A) True 
 B)False

Question 3

Communication skills are essential for promoting excellence in business and the Professions.Of the four skills listed below,which one involves the capacity to Anticipate change?

Accepted Answer

A)  versatility 
B)  vision 
C)  sensitivity 
D)  patience 
A)  versatility 
B)  vision 
C)  sensitivity 
D)  patience

Question 4

What is (are)the primary result(s)of communication failure in the business context?

Accepted Answer

A)  loss of morale 
B)  decreased productivity 
C)  inefficiency 
D)  all of the above 
A)  loss of morale 
B)  decreased productivity 
C)  inefficiency 
D)  all of the above

Question 5

Which of the following is a type of Classical theory?

Accepted Answer

A)  human relations theory 
B)  systems theory 
C)  scientific management 
D)  theories "X" and "Y" 
A)  human relations theory 
B)  systems theory 
C)  scientific management 
D)  theories "X" and "Y"

Question 6

Creative insight refers to the ability to ask the right questions.

Accepted Answer

A) True 
 B)False

Question 7

Context is the situation or setting in which communication occurs.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following communication failures occurs when a manager withholds Pertinent information from her subordinates?

Accepted Answer

A)  poor 
B)  lack of feedback/follow 
C)  information overload 
D)  inadequate information 
A)  poor 
B)  lack of feedback/follow 
C)  information overload 
D)  inadequate information

Question 9

Problems with channels are one of the ten reasons listed for communication failure.

Accepted Answer

A) True 
 B)False

Question 10

In systems theory,for an organization to succeed,it should strive to be a(n)__________ System.

Accepted Answer

A)  open 
B)  synergistic 
C)  closed 
D)  free 
A)  open 
B)  synergistic 
C)  closed 
D)  free

Question 11

Lack of feedback is one of the ten reasons listed for communication failure.

Accepted Answer

A) True 
 B)False

Question 12

According to McGregor,theory Y holds that employees basically

Accepted Answer

A)  have a dislike for work and will seek to avoid it if possible. 
B)  will seek responsibility under the right conditions. 
C)  work for the reward of satisfying their egos or their self 
D)  are no different from theory X employees. 
A)  have a dislike for work and will seek to avoid it if possible. 
B)  will seek responsibility under the right conditions. 
C)  work for the reward of satisfying their egos or their self 
D)  are no different from theory X employees.

Question 13

Organizational culture is "the social or normative glue that holds an organization together."

Accepted Answer

A) True 
 B)False

Which of the following statements best defines the term globalization?

The means by which a message moves from source to receiver is called encoding.

Communication skills are essential for promoting excellence in business and the Professions.Of the four skills listed below,which one involves the capacity to Anticipate change?

What is (are)the primary result(s)of communication failure in the business context?

Which of the following is a type of Classical theory?

Creative insight refers to the ability to ask the right questions.

Context is the situation or setting in which communication occurs.

Which of the following communication failures occurs when a manager withholds Pertinent information from her subordinates?

Problems with channels are one of the ten reasons listed for communication failure.

In systems theory,for an organization to succeed,it should strive to be a(n)__________ System.

Lack of feedback is one of the ten reasons listed for communication failure.

According to McGregor,theory Y holds that employees basically

Organizational culture is "the social or normative glue that holds an organization together."

The Model of Strategic Communication

Diversity in Business and the Professions

Listening Skills

Verbal and Nonverbal Skills

Leadership and Management Skills

Work Relationships

Interviewing Skills

Fundamentals of Group Communication

Meetings: Forums for Problem Solving 305

Negotiation and Conflict Management

Developing and Delivering Effective Presentations

Informative Presentations

Persuasive and Special Presentations

Filters

Exam 1: Communication in Organizations

Which of the following statements best defines the term globalization?

The means by which a message moves from source to receiver is called encoding.

Communication skills are essential for promoting excellence in business and the Professions.Of the four skills listed below,which one involves the capacity to Anticipate change?

What is (are)the primary result(s)of communication failure in the business context?

Which of the following is a type of Classical theory?

Creative insight refers to the ability to ask the right questions.

Context is the situation or setting in which communication occurs.

Which of the following communication failures occurs when a manager withholds Pertinent information from her subordinates?

Problems with channels are one of the ten reasons listed for communication failure.

In systems theory,for an organization to succeed,it should strive to be a(n)__________ System.

Lack of feedback is one of the ten reasons listed for communication failure.

According to McGregor,theory Y holds that employees basically

Organizational culture is "the social or normative glue that holds an organization together."

The Model of Strategic Communication

Diversity in Business and the Professions

Listening Skills

Verbal and Nonverbal Skills

Leadership and Management Skills

Work Relationships

Interviewing Skills

Fundamentals of Group Communication

Meetings: Forums for Problem Solving 305

Negotiation and Conflict Management

Developing and Delivering Effective Presentations

Informative Presentations

Persuasive and Special Presentations

Filters