Exam 5: Advertising, integrated Brand Promotion, and Consumer Behavior

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A commercial for roses says that it's not Valentine's Day unless there are flowers for a gift to women,and it's not a Valentine's Day dinner without these florist's roses.This ad attempts to tie the product to a: 

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Without customer attention,there is a very strong chance that an advertiser's message will have its desired impact.

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Jerome always buys Coke,and only Coke-not Pepsi or any other cola brand.Consumers like Jerome,whorepeatedly purchase a single brand to fulfill a specific need,are demonstrating brand loyalty.​ 

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Scenario 5-5 Ben was preparing to host a graduation party for his friends and relatives when he suddenly realized that he did not have a grill for the barbeque his friends wanted. Having never purchased a grill before, he felt that he needed to shop carefully and take his friends' suggestions on which brand to buy. After visiting several stores and examining numerous models and brands, he settled on a Grillmate model that cost $240. -(Scenario 5-5)Which of the following best describes Ben's mode of consumer decision making in buying a grill? 

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One of the main reasons why social class may not be completely reliable in predicting the preferences and tastes ofAmericans is that: 

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In the world of advertising,culture is seen as: 

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Discuss how emotion plays an important role in consumer behavior.

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Scenario 5-4 Sing, a motorcycle manufacturer aims to make its slogan "Sing Motorcycling" known to every individual in a way that they immediately associate it with the firm. The company has created a social media page where almost a thousand fans have registered. However, there are two competitors who advertise the same features. The firm has a large number of customers who think it manufactures the best and there is no other manufacturer better. -(Scenario 5-4)A lot of fans have joined Sing's social media page.This is an example of a             .

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Effective ads turn mere products into actual brands by: 

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Scenario 5-1 As clothing and accessories retailer Gap, Inc. attempted to carry its brand to greater heights, executives felt that a great way to refresh the company's logo would be to change it all together. However, perhaps even quicker than the initial decision to change the logo, the masses reacted so negatively to the change that the company went back on its decision. A number of consumers stated that the new logo looked "cheap, like a crummy PowerPoint presentation," and that was all company executives needed to hear. Gap admitted that the idea of changing the company's logo was probably not the right move, nor was it the right time to do so. The company will look for other ways to develop the brand. Clearly, Gap's reaction to consumer sentiments serves as proof that the company cares a great deal about consumer thoughts and opinions. -(Scenario 5-1)Gap's loyal customers generally believed the company's products were high-end and sophisticated.Judging by the initial responses,consumers felt Gap's new logo represented low-end products,and would,therefore,appeal to a lower social class.This concept of differing social levels is called: 

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Which of the following is true about branding and advertising based on social and cultural factors? 

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Two bases in consumer behavior are _______. 

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Scenario 5-6 Voice-It Technologies produces inexpensive personal voice recording devices that serve as a substitute for message pads in the home or office. Their recording time is limited to 120 seconds, and the devices sell for less than $20. Voice-It's products are about the size of four credit cards stacked on top of one another and have a life of about a year. The slogan the firm uses on its packaging and advertising is "Don't Write It, Voice It!" -(Scenario 5-6)Mark feels that Post-its are much more efficient and simpler than Voice-It,so he purchases Post-its instead of the Voice-It product.This is an example of          .

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Which of the following is true about gender? 

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Discuss culture as a major component in consumers' lives.

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While grocery shopping,Kate picks up "Krispy's" cereal instead of the usual cereal that she buys every week.This is an example of variety seeking. 

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Which of the following is a difference between brand loyalty and a habit? 

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The concept of cognitive dissonance is more commonly referred to as: 

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Sometimes,advertisers try to make an otherwise low-involvement choice into a high-involvement one.

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Viewing consumers as social beings allows advertisers to consider meanings that consumers associate with brands.

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