Question 1

One advantage of peer review is that they provide more accurate and valid information than assessments by superiors.

Accepted Answer

A) True 
 B)False

Question 2

What is one advantage of peer reviews?

Accepted Answer

A) peers are often partially responsible for the performance of other co-workers 
B) peers may work harder to help other employees improve performance 
C) peers are less politically motivated than supervisors 
D) peers may provide more accurate and valid information than supervisors 
A) peers are often partially responsible for the performance of other co-workers 
B) peers may work harder to help other employees improve performance 
C) peers are less politically motivated than supervisors 
D) peers may provide more accurate and valid information than supervisors

Question 3

One weakness of many performance appraisal programs is that managers and supervisors are not adequately trained;consequently,they provide little meaningful feedback to subordinates.

Accepted Answer

A) True 
 B)False

Question 4

What is one advantage of the team review?

Accepted Answer

A) team reviews recognize team accomplishments rather than individual performances 
B) it is easier to identify individual contributions with team reviews 
C) team reviews help to identify critical team harmony issues 
D) team reviews are much more effective than peer reviews 
A) team reviews recognize team accomplishments rather than individual performances 
B) it is easier to identify individual contributions with team reviews 
C) team reviews help to identify critical team harmony issues 
D) team reviews are much more effective than peer reviews

Question 5

Self-appraisal or review works well when supervisors and subordinates jointly establish future performance goals or employee development plans.

Accepted Answer

A) True 
 B)False

Question 6

To enable employees to express disagreement with the formal evaluation,an appeals procedure should be established.

Accepted Answer

A) True 
 B)False

Question 7

Having appraisals reviewed by a supervisor's superior reduces the chance of superficial or biased evaluations.

Accepted Answer

A) True 
 B)False

Question 8

Trait appraisal methods tend to be inexpensive to develop and easy to use.

Accepted Answer

A) True 
 B)False

Question 9

Performance evaluation programs are used only in large organizations in both the public and private sectors.

Accepted Answer

A) True 
 B)False

Question 10

What is wrong with doing performance evaluations once a year?

Accepted Answer

A) it is too easy for managers to forget aspects of past performance 
B) the evaluations are too focused on outcomes and not enough on process 
C) there is less incentive to address issues that have already been resolved 
D) there is too much information to have to review,discuss and absorb 
A) it is too easy for managers to forget aspects of past performance 
B) the evaluations are too focused on outcomes and not enough on process 
C) there is less incentive to address issues that have already been resolved 
D) there is too much information to have to review,discuss and absorb

Question 11

Discuss several options as to who should provide performance information and one strength of each option.

Accepted Answer

-Supervisors' reviews are relatively eas

Question 12

A team review approach is not recommended for a company advocating a total-quality management philosophy.

Accepted Answer

A) True 
 B)False

Question 13

A performance management system helps to create documents that are useful in HRM processes that may result in legal action.

Accepted Answer

A) True 
 B)False

Question 14

What are the three basic performance review methods?

Accepted Answer

A) trait,behavioural,judgmental 
B) trait,behavioural,results 
C) behavioural,judgmental,attitudinal 
D) behavioural,judgmental,results 
A) trait,behavioural,judgmental 
B) trait,behavioural,results 
C) behavioural,judgmental,attitudinal 
D) behavioural,judgmental,results

Question 15

The final step in an effective performance management system is the clarification of work to be accomplished in terms of expected outcomes and how they will be measured.

Accepted Answer

A) True 
 B)False

Question 16

Explain why performance management systems fail.

Accepted Answer

The primary reasons for failure are:
-la

Question 17

The diagnosis of poor employee performance should focus on which three interactive elements?

Accepted Answer

A) skill,internal motivation,external conditions 
B) skill,internal motivation,attitude 
C) skill,external conditions,effort 
D) skill,internal motivation,effort 
A) skill,internal motivation,external conditions 
B) skill,internal motivation,attitude 
C) skill,external conditions,effort 
D) skill,internal motivation,effort

Question 18

In order to increase employee motivation levels,management should avoid written performance standards that are defined in quantifiable and measurable terms.

Accepted Answer

A) True 
 B)False

Question 19

A recent survey found that over 90 percent of Fortune 1,000 companies have implemented some form of 360-degree feedback for career development and performance evaluation.

Accepted Answer

A) True 
 B)False

Question 20

What is one disadvantage of the 360-degree appraisal system?

Accepted Answer

A) the quality of the information gathered is less accurate and trustworthy 
B) the system is administratively complex in combining all the responses 
C) responses are gathered from multiple perspectives 
D) feedback from peers and other sources may increase conflict between reviewers and those being reviewed 
A) the quality of the information gathered is less accurate and trustworthy 
B) the system is administratively complex in combining all the responses 
C) responses are gathered from multiple perspectives 
D) feedback from peers and other sources may increase conflict between reviewers and those being reviewed

One advantage of peer review is that they provide more accurate and valid information than assessments by superiors.

What is one advantage of peer reviews?

One weakness of many performance appraisal programs is that managers and supervisors are not adequately trained;consequently,they provide little meaningful feedback to subordinates.

What is one advantage of the team review?

Self-appraisal or review works well when supervisors and subordinates jointly establish future performance goals or employee development plans.

To enable employees to express disagreement with the formal evaluation,an appeals procedure should be established.

Having appraisals reviewed by a supervisor's superior reduces the chance of superficial or biased evaluations.

Trait appraisal methods tend to be inexpensive to develop and easy to use.

Performance evaluation programs are used only in large organizations in both the public and private sectors.

What is wrong with doing performance evaluations once a year?

Discuss several options as to who should provide performance information and one strength of each option.

A team review approach is not recommended for a company advocating a total-quality management philosophy.

A performance management system helps to create documents that are useful in HRM processes that may result in legal action.

What are the three basic performance review methods?

The final step in an effective performance management system is the clarification of work to be accomplished in terms of expected outcomes and how they will be measured.

Explain why performance management systems fail.

The diagnosis of poor employee performance should focus on which three interactive elements?

In order to increase employee motivation levels,management should avoid written performance standards that are defined in quantifiable and measurable terms.

A recent survey found that over 90 percent of Fortune 1,000 companies have implemented some form of 360-degree feedback for career development and performance evaluation.

What is one disadvantage of the 360-degree appraisal system?

The Challenges of Hrm

The Legal Framework of Hrm

Defining and Designing the Work

Human Resource Planning, recruitment, and Selection

Orientation, training, and Development

Recognizing and Rewarding Employees

A Part 1creating a Safe and Healthy Work Environment

B Part 2creating a Safe and Healthy Work Environment

Management Rights, employee Rights, and Discipline

Labour Relations and Collective Bargaining

International Human Resources Management

Filters

Exam 6: Managing Performance

One advantage of peer review is that they provide more accurate and valid information than assessments by superiors.

What is one advantage of peer reviews?

One weakness of many performance appraisal programs is that managers and supervisors are not adequately trained;consequently,they provide little meaningful feedback to subordinates.

What is one advantage of the team review?

Self-appraisal or review works well when supervisors and subordinates jointly establish future performance goals or employee development plans.

To enable employees to express disagreement with the formal evaluation,an appeals procedure should be established.

Having appraisals reviewed by a supervisor's superior reduces the chance of superficial or biased evaluations.

Trait appraisal methods tend to be inexpensive to develop and easy to use.

Performance evaluation programs are used only in large organizations in both the public and private sectors.

What is wrong with doing performance evaluations once a year?

Discuss several options as to who should provide performance information and one strength of each option.

A team review approach is not recommended for a company advocating a total-quality management philosophy.

A performance management system helps to create documents that are useful in HRM processes that may result in legal action.

What are the three basic performance review methods?

The final step in an effective performance management system is the clarification of work to be accomplished in terms of expected outcomes and how they will be measured.

Explain why performance management systems fail.

The diagnosis of poor employee performance should focus on which three interactive elements?

In order to increase employee motivation levels,management should avoid written performance standards that are defined in quantifiable and measurable terms.

A recent survey found that over 90 percent of Fortune 1,000 companies have implemented some form of 360-degree feedback for career development and performance evaluation.

What is one disadvantage of the 360-degree appraisal system?

The Challenges of Hrm

The Legal Framework of Hrm

Defining and Designing the Work

Human Resource Planning, recruitment, and Selection

Orientation, training, and Development

Recognizing and Rewarding Employees

A Part 1creating a Safe and Healthy Work Environment

B Part 2creating a Safe and Healthy Work Environment

Management Rights, employee Rights, and Discipline

Labour Relations and Collective Bargaining

International Human Resources Management

Filters