Exam 2: Communication in the Work Environment

It is vital to communicate changes in patient condition to the physician.When using the SBAR process,the nurse knows that what should be included when communicating patient condition? Select all that apply.

A nurse takes a telephone order from a physician.Which procedure is best for the nurse to use to avoid errors?

Informal ("grapevine")communication in health care is used to properly inform staff of (select all that apply):

Which of the following patients should be seen by the nurse first based on the information provided during the shift report?

A surgeon approaches the charge nurse in an angry manner after his patient fell out of bed,requiring further surgery.Which of the following approaches is most appropriate for the charge nurse to use?