Exam 9: The Supervisors Role in Preparing Employees for Success

Kathy is a human resource manager who is constantly filling new positions at a rapidly expanding technology company. One of Kathy's biggest priorities is to show current employees that there is a long-term future for workers to work hard and grow within the company. What type of hiring policy should Kathy take part in to encourage this belief?

All of the following are conditions of conducting a successful selection interview, EXCEPT:

Cross-trained employees are especially valuable to organizations that have experienced downsizings or reorganizations.

Describe the various components that are involved in the process of orientation, often referred to as onboarding.

Job posting creates a greater openness in an organization by making all employees aware of job opportunities.

Jeff is a candidate for a position with a law firm. Although he has limited experience, the hiring manager at the law firm decides to take him on because of his superior interpersonal skills. Which interviewing pitfall should the manager be aware of?

Nondirective interviews provide the applicant latitude in responding.

At CM Manufacturing, employees are first trained to do their primary jobs, but over the course of several months, are gradually trained to perform other duties. This has been helpful for the company to maintain production even when employees are out sick or leave unexpectedly. This is an example of which of the following?

Which of the following is NOT a serious pitfall to avoid when evaluating applicants?

Contrast the halo effect with the horns effect.

Judy is the department supervisor at a two-year community college. She has recently hired a new faculty member who will be starting work on Monday. She knows that the new employee, Nguyen, has extensive work experience in the field, but relatively little teaching experience, especially at the community college level. She should:

How often should a supervisor review the job descriptions for his/her department?

Most organizations try to fill job openings above entry-level positions through promotions and transfers.

Samilla works in a human resource office as a training consultant. With each round of new employees, she develops and stages programs during the first few days of employment to help the new employees become acquainted with the organization and understand the organization's expectations. This process of bringing new employees on board is referred to as:

The directive approach to interviewing differs from the nondirective in that:

The supervisor may find it helpful to ask departmental employees to write down the tasks they perform.

Raj is a supervisor who has just hired a new employee, Christopher. Unfortunately, Raj does not have much time to devote to Christopher's on-the-job training. What would you suggest that Raj do?

Which managerial function involves recruiting, hiring, and training employees?

The acronym O.U.C.H stands for Objective, Unique, Consistent, and Harmless.

Every five years a supervisor should compare each job description to what each employee does.