Question 1

Human Resource Management includes all of the following EXCEPT:

Accepted Answer

A)  philosophies. 
B)  perceptions. 
C)  policies. 
D)  practices. 
A)  philosophies. 
B)  perceptions. 
C)  policies. 
D)  practices.

Question 2

Name at least four goals a job applicant hopes to achieve in an employment interview. Name at least four goals the employer hopes to achieve in the interview.

Accepted Answer

Goals the job applicant hopes to achieve

Question 3

A checklist is a valuable supervisory tool to use when developing an orientation program.

Accepted Answer

A) True 
 B)False

Question 4

Education, prior work experience, and test scores are all examples of selection criteria.

Accepted Answer

A) True 
 B)False

Question 5

Employers need not verify any references or application form data, since it is very rare for any employee to falsify data.

Accepted Answer

A) True 
 B)False

Question 6

Over which of the following staffing decisions would the supervisor have the LEAST authority?

Accepted Answer

A)  The initial decision to hire a candidate for a job within the department. 
B)  The final decision to hire or not to hire a particular candidate for a job within the department. 
C)  Determining whether a job position is open in his or her department. 
D)  The permanent removal of an employee due to corporate downsizing. 
A)  The initial decision to hire a candidate for a job within the department. 
B)  The final decision to hire or not to hire a particular candidate for a job within the department. 
C)  Determining whether a job position is open in his or her department. 
D)  The permanent removal of an employee due to corporate downsizing.

Question 7

Vijay asks a question of job applicants that seems to have a different impact on men versus women. The question does not pass the OUCH test based on the fact that it is NOT:

Accepted Answer

A)  consistent in effect. 
B)  harmless. 
C)  uniform in application. 
D)  objective. 
A)  consistent in effect. 
B)  harmless. 
C)  uniform in application. 
D)  objective.

Question 8

Wilson, an assistant VP at his company, has agreeed to help Caleb, a new employee in the same company, by guiding him and teaching him the tricks of the trade. This is an example of which of the following?

Accepted Answer

A)  Onboarding 
B)  Rebounding 
C)  Coaching 
D)  Mentoring 
A)  Onboarding 
B)  Rebounding 
C)  Coaching 
D)  Mentoring

Question 9

Which statement is most CORRECT regarding the staffing process and the supervisor?

Accepted Answer

A)  The staffing function is an ongoing process for the supervisor. 
B)  Once the supervisor has the department fully staffed, the staffing function is over. 
C)  The staffing function is carried out only when the department is established. 
D)  Supervisors should concentrate only on running the department and not be overly concerned with how many people the department needs; that is the role of the human resources department. 
A)  The staffing function is an ongoing process for the supervisor. 
B)  Once the supervisor has the department fully staffed, the staffing function is over. 
C)  The staffing function is carried out only when the department is established. 
D)  Supervisors should concentrate only on running the department and not be overly concerned with how many people the department needs; that is the role of the human resources department.

Question 10

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Accepted Answer

A) True 
 B)False

Question 11

Name at least three situations that may require the hiring of additional employees.

Accepted Answer

Hiring may be necessary if (1) a regular

Question 12

While interviewing candidates for a new position, Samuel uses a set of predetermined questions. He takes notes during the interviews and then compares his notes for each question to make a selection on final candidates. Which interviewing technique does Samuel use?

Accepted Answer

A)  Nondirective technique 
B)  Blended technique 
C)  Directive technique 
D)  Subjective technique 
A)  Nondirective technique 
B)  Blended technique 
C)  Directive technique 
D)  Subjective technique

Question 13

When supervisors follow the human resource staff's advice, they are no longer accountable for the outcomes of their decisions.

Accepted Answer

A) True 
 B)False

Question 14

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Accepted Answer

A) True 
 B)False

Question 15

Mentoring is the process of having a more experienced person provide guidance to a less experienced person.

Accepted Answer

A) True 
 B)False

Question 16

In today's turbulent technological environment, jobs, careers, and the skills required for those jobs and careers are all experiencing rapid change. From the perspective of employee training needs, Fernando, as a supervisor, should:

Accepted Answer

A)  Identify training that can be handled by the human resources department rather than by his department. 
B)  Identify jobs that will continue to remain important within the department, and new skills that could help employees assume additional responsibilities in the event of changes. 
C)  Reclassify all jobs in the current system and assign employees accordingly. 
D)  Wait for the changes to come and institute a new training approach. 
A)  Identify training that can be handled by the human resources department rather than by his department. 
B)  Identify jobs that will continue to remain important within the department, and new skills that could help employees assume additional responsibilities in the event of changes. 
C)  Reclassify all jobs in the current system and assign employees accordingly. 
D)  Wait for the changes to come and institute a new training approach.

Question 17

Documenting the reasons for a hiring decision is necessary to ensure that:

Accepted Answer

A)  The supervisor's decision is based on job-related factors and is not discriminatory. 
B)  The decision could be incorporated into company policy statements. 
C)  All other supervisors know why you hired the person you did. 
D)  Each and every applicant is informed about the reason for non-selection. 
A)  The supervisor's decision is based on job-related factors and is not discriminatory. 
B)  The decision could be incorporated into company policy statements. 
C)  All other supervisors know why you hired the person you did. 
D)  Each and every applicant is informed about the reason for non-selection.

Question 18

A supervisor should have considerable input in making the final decision to hire a candidate, but should not be the only one to make the decision.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following are methods of training employees?

Accepted Answer

A)  Meetings and seminars. 
B)  On-the-job training. 
C)  Education and training courses at educational institutions. 
D)  All of the above. 
A)  Meetings and seminars. 
B)  On-the-job training. 
C)  Education and training courses at educational institutions. 
D)  All of the above.

Question 20

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

Accepted Answer

A) True 
 B)False

Human Resource Management includes all of the following EXCEPT:

Name at least four goals a job applicant hopes to achieve in an employment interview. Name at least four goals the employer hopes to achieve in the interview.

A checklist is a valuable supervisory tool to use when developing an orientation program.

Education, prior work experience, and test scores are all examples of selection criteria.

Employers need not verify any references or application form data, since it is very rare for any employee to falsify data.

Over which of the following staffing decisions would the supervisor have the LEAST authority?

Vijay asks a question of job applicants that seems to have a different impact on men versus women. The question does not pass the OUCH test based on the fact that it is NOT:

Wilson, an assistant VP at his company, has agreeed to help Caleb, a new employee in the same company, by guiding him and teaching him the tricks of the trade. This is an example of which of the following?

Which statement is most CORRECT regarding the staffing process and the supervisor?

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Name at least three situations that may require the hiring of additional employees.

While interviewing candidates for a new position, Samuel uses a set of predetermined questions. He takes notes during the interviews and then compares his notes for each question to make a selection on final candidates. Which interviewing technique does Samuel use?

When supervisors follow the human resource staff's advice, they are no longer accountable for the outcomes of their decisions.

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Mentoring is the process of having a more experienced person provide guidance to a less experienced person.

In today's turbulent technological environment, jobs, careers, and the skills required for those jobs and careers are all experiencing rapid change. From the perspective of employee training needs, Fernando, as a supervisor, should:

Documenting the reasons for a hiring decision is necessary to ensure that:

A supervisor should have considerable input in making the final decision to hire a candidate, but should not be the only one to make the decision.

Which of the following are methods of training employees?

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters

Exam 9: The Supervisors Role in Preparing Employees for Success

Human Resource Management includes all of the following EXCEPT:

Name at least four goals a job applicant hopes to achieve in an employment interview. Name at least four goals the employer hopes to achieve in the interview.

A checklist is a valuable supervisory tool to use when developing an orientation program.

Education, prior work experience, and test scores are all examples of selection criteria.

Employers need not verify any references or application form data, since it is very rare for any employee to falsify data.

Over which of the following staffing decisions would the supervisor have the LEAST authority?

Vijay asks a question of job applicants that seems to have a different impact on men versus women. The question does not pass the OUCH test based on the fact that it is NOT:

Wilson, an assistant VP at his company, has agreeed to help Caleb, a new employee in the same company, by guiding him and teaching him the tricks of the trade. This is an example of which of the following?

Which statement is most CORRECT regarding the staffing process and the supervisor?

More important than the actual techniques used to orient new employees are the attitudes and behaviors of the supervisor.

Name at least three situations that may require the hiring of additional employees.

While interviewing candidates for a new position, Samuel uses a set of predetermined questions. He takes notes during the interviews and then compares his notes for each question to make a selection on final candidates. Which interviewing technique does Samuel use?

When supervisors follow the human resource staff's advice, they are no longer accountable for the outcomes of their decisions.

The term competencies refers to the set of skills, knowledge, and personal attributes possessed by the superior performer.

Mentoring is the process of having a more experienced person provide guidance to a less experienced person.

In today's turbulent technological environment, jobs, careers, and the skills required for those jobs and careers are all experiencing rapid change. From the perspective of employee training needs, Fernando, as a supervisor, should:

Documenting the reasons for a hiring decision is necessary to ensure that:

A supervisor should have considerable input in making the final decision to hire a candidate, but should not be the only one to make the decision.

Which of the following are methods of training employees?

If there isn't a job description of a position, the supervisor should request the human resource department draft one.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Key to Effective Supervisory Management

Principles of Motivation

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Principles for Organizing

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Performance Management

Resolving Conflicts in the Workplace

Filters