Exam 9: The Supervisors Role in Preparing Employees for Success
Exam 1: Supervising in Uncertain Times80 Questions
Exam 2: The Managerial Functions83 Questions
Exam 3: Communication: the Key to Effective Supervisory Management78 Questions
Exam 4: Principles of Motivation81 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor75 Questions
Exam 6: Positive Discipline84 Questions
Exam 7: Supervisory Planning88 Questions
Exam 8: Supervisory Principles for Organizing80 Questions
Exam 9: The Supervisors Role in Preparing Employees for Success86 Questions
Exam 10: Supervisory Leadership and the Management of Change84 Questions
Exam 11: Managing Work Groups: Teamwork, Morale and Counseling83 Questions
Exam 12: Supervising a Diverse Workforce88 Questions
Exam 13: Fundamentals of Controlling88 Questions
Exam 14: Performance Management105 Questions
Exam 15: Resolving Conflicts in the Workplace78 Questions
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Ramon is a distribution center manager who is looking to hire a few additional employees. He and his HR team have determined that two positions are needed, and they have identified the skills required for both of these positions. What is Ramon's next step?
(Multiple Choice)
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Supervisors should create a sense of informality in the interview process in order to relieve tension.
(True/False)
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At KT West Communications, supervisors meet with the employees at the beginning of employment and also on an annual basis to review the employees' roles and discuss their jobs, SKAs, and other critical success factors needed to be sucessful members of the team. This type of ongoing review relates to which process?
(Multiple Choice)
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Which of the following would NOT be a legitimate selection criteria?
(Multiple Choice)
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There is no certainty that the best person for the job has been hired, but an applicant's sense of humor, extrovert personality, and literacy provide the greatest amount of comfort in the applicant selected.
(True/False)
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The role of the human resource department in the staffing process includes all of the following EXCEPT:
(Multiple Choice)
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A selection criterion is uniform in application if it is applied consistently to all job candidates.
(True/False)
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Which of the following is an example of on-the-job training?
(Multiple Choice)
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When reviewing resumes for open positions at her company, Bridget always focuses on a candidate's work sample test scores, number of years of education, degrees, and length of service in previous positions. These are examples of which of the following criteria?
(Multiple Choice)
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Considering supervisors are short on free time, it might be in their best interest to:
(Multiple Choice)
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Documentation of hiring decisions is necessary to ensure that a supervisor's decision was based upon job-related factors and was not discriminatory.
(True/False)
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The supervisor's subordinates should never be allowed to be involved in the hiring decision since this decision is a management right.
(True/False)
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While interviewing final candidates for a new position, Terrence informs the candidates about the positive as well as negative aspects of the position. He is providing a:
(Multiple Choice)
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An employer cannot be found liable for serious misconduct that might have been avoided by an investigation into the employee's background prior to being hired.
(True/False)
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Supervisors should study each job category in their department to determine how many employees are needed to get work done.
(True/False)
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The management of human resources is the supervisor's most important activity.
(True/False)
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(78)
Orientation should be accomplished entirely on the employee's first day on the job.
(True/False)
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(91)
The halo effect is the tendency to allow one favorable aspect of a person's behavior to positively influence judgment on all other aspects.
(True/False)
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Supervisors should strive to blend directive and nondirective techniques to obtain optimal information during the interview.
(True/False)
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