Exam 2: How Businesses Use Information Systems

Your aunt has asked you for your suggestions to make her business,a local sandwich shop,more efficient.Describe at least three types of business processes that a sandwich shop has.Can any be better coordinated through the use of information systems?

Business intelligence addresses the decision-making needs at only the operational levels of management.

__________________________,also known as enterprise resource planning (ERP)systems,to integrate business processes in manufacturing and production,finance and accounting,sales and marketing,and human resources into a single software system.

Synchronous collaboration tools allow global firms to collaborate from different locations at the same time.

________________ allows one to coordinate projects and tasks; co-create Knowledge,this describes which important application of social business?

The use of digital technology and the Internet to execute the major business processes in the enterprise is called

Telus's use of SharePoint for team sites is an example of using information systems to achieve which business objective?

Enabling management to make better decisions regarding organizing and scheduling sourcing,production,and distribution is a central feature of

What are cross-functional business processes? Give an example.

In social business,firms use social networks for coordinating production tasks.

What is the most important function of an enterprise application?

The ________ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.

Supply chain management systems are one type of ________ system because they automate the flow of information across organizational boundaries.

Decision-support systems use internal information as well as information from external sources.

Supply chain management systems are more externally oriented than enterprise systems.

You manage the IT department at a small startup Internet advertiser.You need to set up ?an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads.Which type of system will most efficiently provide a solution?

All of the following are direct business benefits of collaboration except for

The principal liaison between the information systems groups and the rest of the organization is a(n)

__________________________,which display,on a single screen,graphs and charts of key performance indicators for managing a company,are becoming an increasingly popular tool for management decision makers.

A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.