Exam 2: How Businesses Use Information Systems

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Management information systems typically support nonroutine decision making.

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A hotel reservation system is a typical example of a management information system.

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Decision-support systems help managers make decisions that are unique,rapidly changing,and not easily specified in advance.

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________________ allows one to harness collective knowledge to generate new ideas and solutions,this describes which important application of social business?

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A Skype conference call using VOIP and webcams is an example of a remote,synchronous collaboration tool.

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The retail home improvement chain you work for,DIY Discount,has noticed that one of its brands of faucets is not selling nearly as well as anticipated.What information systems of the business will you use to determine the reason for the poor sales? Discuss what information you will retrieve from which system.Which of the information systems will be most important for your analysis? Which of the systems will be least important?

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An example of a highly structured decision is

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__________________________ managers need systems that focus on strategic issues and long-term trends,both in the firm and in the external environment.

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________ are highly trained technical specialists who write the software instructions for computers.

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Applications that allow managers to interactively manipulate current and historical data to discover patterns and trends that will help their decision making are referred to as ________.

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The term "management information systems" designates a specific category of information systems serving

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Most MISs use sophisticated mathematical models or statistical techniques.

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________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

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Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

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Digital dashboards,which display,on a single screen,graphs and charts of key performance indicators for managing a company,are becoming an increasingly popular tool for management decision makers.

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Which of the following types of system helps coordinate the flow of information between the firm and its suppliers and customers?

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________________ allows one to publish and rapidly access knowledge; discuss opinions and experiences,this describes which important application of social business?

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The term management information systems (MIS)also designates a specific category of information systems serving middle management.

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A(n)________ system collects data from various key business processes and stores the data in a single,comprehensive data repository,usable by other parts of the business.

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__________________________ includes the strategy and policies for using information technology within an organization.

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