Question 1

Which of the following tools is not one you would use to control risk factors in an information systems project?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  real options pricing models 
E)  Gantt charts 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning tools and formal control tools 
D)  real options pricing models 
E)  Gantt charts

Question 2

An example of using an internal integration tool would be to

Accepted Answer

A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings. 
E)  develop a system planning document for technical specialists. 
A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings. 
E)  develop a system planning document for technical specialists.

Question 3

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

Accepted Answer

Portfolio analysis inventories all of th

Question 4

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

Accepted Answer

A)  future present value. 
B)  internal rate of return. 
C)  external rate of return. 
D)  ROPM (real options pricing model). 
E)  present value of future cash flows 
A)  future present value. 
B)  internal rate of return. 
C)  external rate of return. 
D)  ROPM (real options pricing model). 
E)  present value of future cash flows

Question 5

You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success. What factors will you use to measure the success of a project?
 What questions would you ask in order to understand why a project succeeded or failed?

Accepted Answer

Student answers will vary but should inc

Question 6

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Accepted Answer

A)  cost overruns 
B)  customer loyalty 
C)  time slippage 
D)  technical shortfalls 
E)  failure to obtain anticipated benefits 
A)  cost overruns 
B)  customer loyalty 
C)  time slippage 
D)  technical shortfalls 
E)  failure to obtain anticipated benefits

Question 7

Internal integration tools

Accepted Answer

A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
E)  enable end users to communicate with system developers. 
A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
E)  enable end users to communicate with system developers.

Question 8

More timely information is a intangible benefit of information systems.

Accepted Answer

A) True 
 B)False

Question 9

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Accepted Answer

A)  information systems plan 
B)  internal integration report 
C)  sociotechnical design report 
D)  organizational impact analysis 
E)  strategic planning document 
A)  information systems plan 
B)  internal integration report 
C)  sociotechnical design report 
D)  organizational impact analysis 
E)  strategic planning document

Question 10

Users prefer systems that

Accepted Answer

A)  are oriented to facilitating organizational tasks and solving business problems. 
B)  work with existing DBMS. 
C)  are able to provide optimum hardware and software efficiency. 
D)  are capable of storing much more data than they need. 
E)  have an easy-to-learn interface. 
A)  are oriented to facilitating organizational tasks and solving business problems. 
B)  work with existing DBMS. 
C)  are able to provide optimum hardware and software efficiency. 
D)  are capable of storing much more data than they need. 
E)  have an easy-to-learn interface.

Question 11

Describe the elements of a management structure for information systems projects in a large corporation.

Accepted Answer

In a large corporation, the management s

Question 12

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

Accepted Answer

A)  increased sales of products 
B)  hardware and software expenditures 
C)  labor expenditures 
D)  reduced costs in production and operation 
E)  both B and C 
A)  increased sales of products 
B)  hardware and software expenditures 
C)  labor expenditures 
D)  reduced costs in production and operation 
E)  both B and C

Question 13

Which of the following projects is the riskiest?

Accepted Answer

A)  a project that managers are concerned will affect their roles and job descriptions 
B)  a project that requires technical expertise that your firm's IT employees do not have 
C)  a project that has a strict deadline, or sales will suffer 
D)  a project that will automate many clerical duties 
E)  a project that will displace employees 
A)  a project that managers are concerned will affect their roles and job descriptions 
B)  a project that requires technical expertise that your firm's IT employees do not have 
C)  a project that has a strict deadline, or sales will suffer 
D)  a project that will automate many clerical duties 
E)  a project that will displace employees

Question 14

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.

Accepted Answer

A) True 
 B)False

Question 15

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

The answer of A(n) ________ is a method for deciding...

Question 16

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

Accepted Answer

A)  any high-risk projects 
B)  any low-benefit projects 
C)  all high-risk, low-benefit projects 
D)  none, any project might be beneficial 
E)  low cost, high benefit projects 
A)  any high-risk projects 
B)  any low-benefit projects 
C)  all high-risk, low-benefit projects 
D)  none, any project might be beneficial 
E)  low cost, high benefit projects

Question 17

Intangible benefits generally do not lead to quantifiable gains in the long run.

Accepted Answer

A) True 
 B)False

Question 18

An example of using an external integration tool would be to

Accepted Answer

A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings. 
A)  define task dependencies. 
B)  include user representatives as active members of the project team. 
C)  create a PERT chart. 
D)  hold frequent project team meetings.

Question 19

Which of the following is not one of the activities of the systems analyst?

Accepted Answer

A)  acting as a change agent 
B)  communication with users 
C)  mediating between competing interest groups 
D)  formulation of capital budgeting models 
E)  deciding which systems to develop 
A)  acting as a change agent 
B)  communication with users 
C)  mediating between competing interest groups 
D)  formulation of capital budgeting models 
E)  deciding which systems to develop

Question 20

The worth of systems from a financial perspective essentially revolves around the issue of

Accepted Answer

A)  total cost of ownership. 
B)  adherence to information requirements. 
C)  asset utilization. 
D)  return on invested capital. 
E)  the cost of computing equipment. 
A)  total cost of ownership. 
B)  adherence to information requirements. 
C)  asset utilization. 
D)  return on invested capital. 
E)  the cost of computing equipment.

Which of the following tools is not one you would use to control risk factors in an information systems project?

An example of using an internal integration tool would be to

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Internal integration tools

More timely information is a intangible benefit of information systems.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Users prefer systems that

Describe the elements of a management structure for information systems projects in a large corporation.

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

Which of the following projects is the riskiest?

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

Intangible benefits generally do not lead to quantifiable gains in the long run.

An example of using an external integration tool would be to

Which of the following is not one of the activities of the systems analyst?

The worth of systems from a financial perspective essentially revolves around the issue of

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Which of the following tools is not one you would use to control risk factors in an information systems project?

An example of using an internal integration tool would be to

Describe the process of portfolio analysis. In what situations is this evaluation method useful?

The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the

As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management?

Internal integration tools

More timely information is a intangible benefit of information systems.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Users prefer systems that

Describe the elements of a management structure for information systems projects in a large corporation.

You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow?

Which of the following projects is the riskiest?

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?

Intangible benefits generally do not lead to quantifiable gains in the long run.

An example of using an external integration tool would be to

Which of the following is not one of the activities of the systems analyst?

The worth of systems from a financial perspective essentially revolves around the issue of

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters