Question 1

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Accepted Answer

A)  Only the initial step is performed by the software; the final three steps are handled by humans. 
B)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D)  All four steps are performed by humans with the support of high-speed, high-volume DSS and ESS. 
E)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow. 
A)  Only the initial step is performed by the software; the final three steps are handled by humans. 
B)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D)  All four steps are performed by humans with the support of high-speed, high-volume DSS and ESS. 
E)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.

Question 2

Which of the following systems support a manager's role as leader of an organization?

Accepted Answer

A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS 
E)  ESS 
A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS 
E)  ESS

Question 3

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Accepted Answer

A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication. 
E)  Managers give high priority to maintaining a diverse web of contacts. 
A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication. 
E)  Managers give high priority to maintaining a diverse web of contacts.

Question 4

High-velocity decision making systems are growing rapidly for decisions classed as

Accepted Answer

A)  semi-structured. 
B)  financial. 
C)  ad hoc. 
D)  predefined. 
E)  highly structured. 
A)  semi-structured. 
B)  financial. 
C)  ad hoc. 
D)  predefined. 
E)  highly structured.

Question 5

________ are visual tools for presenting performance data in a BI system.

Accepted Answer

A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models 
E)  Ad hoc report creation 
A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models 
E)  Ad hoc report creation

Question 6

According to Mintzberg, managers in their informational role act as

Accepted Answer

A)  figureheads for the organization. 
B)  leaders. 
C)  nerve centers of the organization. 
D)  negotiators. 
E)  liaisons. 
A)  figureheads for the organization. 
B)  leaders. 
C)  nerve centers of the organization. 
D)  negotiators. 
E)  liaisons.

Question 7

Predictive analytics is used for all of the following except

Accepted Answer

A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores. 
E)  forecasting driver's safety. 
A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores. 
E)  forecasting driver's safety.

Question 8

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Accepted Answer

A)  production reports 
B)  parameterized reports 
C)  business case archives 
D)  forecasts, scenarios, and models 
E)  drill down 
A)  production reports 
B)  parameterized reports 
C)  business case archives 
D)  forecasts, scenarios, and models 
E)  drill down

Question 9

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 10

All of the following managerial roles can be supported by information systems except

Accepted Answer

A)  figurehead. 
B)  resource allocator. 
C)  spokesperson. 
D)  disseminator. 
E)  entrepreneur. 
A)  figurehead. 
B)  resource allocator. 
C)  spokesperson. 
D)  disseminator. 
E)  entrepreneur.

Question 11

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

Accepted Answer

A)  OLAP 
B)  chi-square analysis 
C)  predictive analytics 
D)  data mining 
E)  big data analytics 
A)  OLAP 
B)  chi-square analysis 
C)  predictive analytics 
D)  data mining 
E)  big data analytics

Question 12

Describe MIS and DSS and differentiate between them.

Accepted Answer

MIS provide information on the firm's pe

Question 13

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

Accepted Answer

A)  managerial users and methods 
B)  organizational environment 
C)  user interface 
D)  data from the business environment 
E)  platform 
A)  managerial users and methods 
B)  organizational environment 
C)  user interface 
D)  data from the business environment 
E)  platform

Question 14

Which of the following is not one of the five classical functions of managers?

Accepted Answer

A)  leading 
B)  deciding 
C)  planning 
D)  organizing 
E)  controlling 
A)  leading 
B)  deciding 
C)  planning 
D)  organizing 
E)  controlling

Question 15

MIS typically produce

Accepted Answer

A)  new ways of looking at data that emphasize change, flexibility, and rapid response. 
B)  fixed, regularly scheduled reports based on data extracted from the organization's TPS. 
C)  solutions to semistructured problems appropriate for middle management decision making. 
D)  assumptions, responses to ad-hoc queries, and graphic representations of existing data. 
E)  scorecards of overall firm performance along predefined key indicators. 
A)  new ways of looking at data that emphasize change, flexibility, and rapid response. 
B)  fixed, regularly scheduled reports based on data extracted from the organization's TPS. 
C)  solutions to semistructured problems appropriate for middle management decision making. 
D)  assumptions, responses to ad-hoc queries, and graphic representations of existing data. 
E)  scorecards of overall firm performance along predefined key indicators.

Question 16

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

Accepted Answer

A)  DSS. 
B)  ESS. 
C)  CDSS. 
D)  MIS. 
E)  GIS. 
A)  DSS. 
B)  ESS. 
C)  CDSS. 
D)  MIS. 
E)  GIS.

Question 17

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Accepted Answer

A)  decisional 
B)  informational 
C)  interpersonal 
D)  symbolic 
A)  decisional 
B)  informational 
C)  interpersonal 
D)  symbolic

Question 18

Big data is commonly used to analyze and predict consumer preferences.

Accepted Answer

A) True 
 B)False

Question 19

During a GDSS meeting, the attendees control the use of GDSS tools.

Accepted Answer

A) True 
 B)False

Question 20

A pivot table is a(n)

Accepted Answer

A)  spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B)  type of relational database. 
C)  chart tool that can rotate columnar data quickly and visually. 
D)  tool for performing sensitivity analysis. 
E)  integral data visualization tool used in digital dashboards and scorecards. 
A)  spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B)  type of relational database. 
C)  chart tool that can rotate columnar data quickly and visually. 
D)  tool for performing sensitivity analysis. 
E)  integral data visualization tool used in digital dashboards and scorecards.

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Which of the following systems support a manager's role as leader of an organization?

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

High-velocity decision making systems are growing rapidly for decisions classed as

________ are visual tools for presenting performance data in a BI system.

According to Mintzberg, managers in their informational role act as

Predictive analytics is used for all of the following except

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

All of the following managerial roles can be supported by information systems except

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

Describe MIS and DSS and differentiate between them.

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

Which of the following is not one of the five classical functions of managers?

MIS typically produce

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Big data is commonly used to analyze and predict consumer preferences.

During a GDSS meeting, the attendees control the use of GDSS tools.

A pivot table is a(n)

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Which of the following systems support a manager's role as leader of an organization?

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

High-velocity decision making systems are growing rapidly for decisions classed as

________ are visual tools for presenting performance data in a BI system.

According to Mintzberg, managers in their informational role act as

Predictive analytics is used for all of the following except

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

All of the following managerial roles can be supported by information systems except

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

Describe MIS and DSS and differentiate between them.

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

Which of the following is not one of the five classical functions of managers?

MIS typically produce

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Big data is commonly used to analyze and predict consumer preferences.

During a GDSS meeting, the attendees control the use of GDSS tools.

A pivot table is a(n)

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters