Question 1

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not one of the Simon's four stages of decision making?

Accepted Answer

A)  implementation 
B)  intelligence 
C)  analysis 
D)  choice 
E)  design 
A)  implementation 
B)  intelligence 
C)  analysis 
D)  choice 
E)  design

Question 3

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

Accepted Answer

A)  Sun 
B)  Microsoft 
C)  SAP 
D)  IBM 
E)  SAS 
A)  Sun 
B)  Microsoft 
C)  SAP 
D)  IBM 
E)  SAS

Question 4

A geographic information system is a decision support system designed specifically to work with spatial information.

Accepted Answer

A) True 
 B)False

Question 5

Middle management face primarily unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 6

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

Accepted Answer

A)  decisional role. 
B)  managerial role. 
C)  informational role. 
D)  interpersonal role. 
E)  leadership role. 
A)  decisional role. 
B)  managerial role. 
C)  informational role. 
D)  interpersonal role. 
E)  leadership role.

Question 7

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

Accepted Answer

The decision-making process is:
1. Intel

Question 8

GDSS

Accepted Answer

A)  are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B)  support decisions that require knowledge about the geographic distribution of resources. 
C)  are typically used with geographically dispersed attendees. 
D)  implement structured methods for organizing and evaluating ideas. 
E)  provide tools that allow managers to visualize data. 
A)  are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B)  support decisions that require knowledge about the geographic distribution of resources. 
C)  are typically used with geographically dispersed attendees. 
D)  implement structured methods for organizing and evaluating ideas. 
E)  provide tools that allow managers to visualize data.

Question 9

Which type of decision is deciding whether to introduce a new product line?

Accepted Answer

A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring 
E)  procedural 
A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring 
E)  procedural

Question 10

KPI analysis is the leading methodology for understanding the most important information needed by a firm's executives.

Accepted Answer

A) True 
 B)False

Question 11

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Accepted Answer

Student answers will vary but should inc

Question 12

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Accepted Answer

A)  business 
B)  analytical 
C)  operational 
D)  transactional 
E)  production 
A)  business 
B)  analytical 
C)  operational 
D)  transactional 
E)  production

Question 13

Describe the balanced scorecard model and its role in ESS.

Accepted Answer

The balanced score card is a framework f

Question 14

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Accepted Answer

A)  IT developers 
B)  middle managers 
C)  operational employees 
D)  business analysts 
E)  senior executives 
A)  IT developers 
B)  middle managers 
C)  operational employees 
D)  business analysts 
E)  senior executives

Question 15

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

Accepted Answer

A)  management support, technical logistics, and user compliance. 
B)  organization, environment, culture. 
C)  information quality, information integrity, and information accuracy. 
D)  information quality, organizational culture, and management filters. 
E)  organization, culture, and technology. 
A)  management support, technical logistics, and user compliance. 
B)  organization, environment, culture. 
C)  information quality, information integrity, and information accuracy. 
D)  information quality, organizational culture, and management filters. 
E)  organization, culture, and technology.

Question 16

DSS primarily address structured problems.

Accepted Answer

A) True 
 B)False

Question 17

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

Accepted Answer

A)  semistructured 
B)  procedural 
C)  ad hoc 
D)  structured 
E)  unstructured 
A)  semistructured 
B)  procedural 
C)  ad hoc 
D)  structured 
E)  unstructured

Question 18

The decision to approve a capital budget is an example of a(n) ________ decision.

Accepted Answer

A)  structured 
B)  ad hoc 
C)  semistructured 
D)  undocumented 
E)  unstructured 
A)  structured 
B)  ad hoc 
C)  semistructured 
D)  undocumented 
E)  unstructured

Question 19

The dimension of ________ in information quality describes whether data is available when needed.

Accepted Answer

A)  integrity 
B)  accuracy 
C)  timeliness 
D)  completeness 
E)  consistency 
A)  integrity 
B)  accuracy 
C)  timeliness 
D)  completeness 
E)  consistency

Question 20

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Accepted Answer

A)  DSS 
B)  ESS 
C)  CDSS 
D)  GIS 
E)  GDSS 
A)  DSS 
B)  ESS 
C)  CDSS 
D)  GIS 
E)  GDSS

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Which of the following is not one of the Simon's four stages of decision making?

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

A geographic information system is a decision support system designed specifically to work with spatial information.

Middle management face primarily unstructured decisions.

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

GDSS

Which type of decision is deciding whether to introduce a new product line?

KPI analysis is the leading methodology for understanding the most important information needed by a firm's executives.

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Describe the balanced scorecard model and its role in ESS.

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

DSS primarily address structured problems.

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

The decision to approve a capital budget is an example of a(n) ________ decision.

The dimension of ________ in information quality describes whether data is available when needed.

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Which of the following is not one of the Simon's four stages of decision making?

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

A geographic information system is a decision support system designed specifically to work with spatial information.

Middle management face primarily unstructured decisions.

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

GDSS

Which type of decision is deciding whether to introduce a new product line?

KPI analysis is the leading methodology for understanding the most important information needed by a firm's executives.

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Describe the balanced scorecard model and its role in ESS.

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

DSS primarily address structured problems.

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

The decision to approve a capital budget is an example of a(n) ________ decision.

The dimension of ________ in information quality describes whether data is available when needed.

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters