Question 1

The goal of communication in a high context culture is what?

Accepted Answer

A) To use visual cues to convey meaning 
B) To exchange information 
C) To focus on results 
D) To build relationships 
E) To ensure a legal decision making process 
A) To use visual cues to convey meaning 
B) To exchange information 
C) To focus on results 
D) To build relationships 
E) To ensure a legal decision making process

Question 2

When faced with the need to communicate with staff located in several work sites and several countries,what types of technology could be used to enhance meeting capabilities?

Accepted Answer

Consideration must be given to cultural

Question 3

Digital information fluency is often expected of employees by employers.

Accepted Answer

A) True 
 B)False

Question 4

When developing a communication for those who may not be comfortable with your language,what could make the communication easier to understand for the receiver?

Accepted Answer

A) Industry jargon 
B) Words with several meanings 
C) Long paragraphs 
D) Limited transitions 
E) Short, plain words 
A) Industry jargon 
B) Words with several meanings 
C) Long paragraphs 
D) Limited transitions 
E) Short, plain words

Question 5

Which of the following best describes the characteristics and experiences that define each of us as individuals?

Accepted Answer

A) Diversity 
B) Culture 
C) Cultural context 
D) Social behavior 
E) Practical intelligence 
A) Diversity 
B) Culture 
C) Cultural context 
D) Social behavior 
E) Practical intelligence

Question 6

Globally,roughly 65 percent of Internet users access the web at least some of the time with a mobile device.

Accepted Answer

A) True 
 B)False

Question 7

Professionalism includes knowing how to contribute to a larger cause,and includes ________.

Accepted Answer

A) Being positive 
B) Being ethical 
C) Being a team player 
D) Being dependable 
E) Being respectful 
A) Being positive 
B) Being ethical 
C) Being a team player 
D) Being dependable 
E) Being respectful

Question 8

Which of the following takes place when choosing among alternatives that are not clear cut,but that are ethical and valid?

Accepted Answer

A) Ethical lapse 
B) Stealth marketing 
C) Transparency 
D) Distortion 
E) Ethical dilemma 
A) Ethical lapse 
B) Stealth marketing 
C) Transparency 
D) Distortion 
E) Ethical dilemma

Question 9

Discuss ways and examples of how Social Media has changed the way businesses interact with employees and stakeholders.

Accepted Answer

Audience members are no longer passive r

Question 10

When numeric data is exaggerating to promote one idea,or omitted to minimize the consequence of the data,what type of unethical activity is taking place?

Accepted Answer

A) Distorting visuals 
B) Misrepresenting numbers 
C) Selective misquoting 
D) Plagiarism 
E) Omitting essential information 
A) Distorting visuals 
B) Misrepresenting numbers 
C) Selective misquoting 
D) Plagiarism 
E) Omitting essential information

Question 11

Which of the following would not be an example of nonverbal communication?

Accepted Answer

A) Space 
B) Dress 
C) Facial expression 
D) Jargon 
E) Vocal inflection 
A) Space 
B) Dress 
C) Facial expression 
D) Jargon 
E) Vocal inflection

Question 12

Which of the following is an advantage of using the Social Communication Model in shaping messages?

Accepted Answer

A) People can take pieces of the communication based on interest. 
B) The message is well controlled by the sender. 
C) There is less information overload as users only take what is of most use to them. 
D) There is increased productivity and increased employee engagement. 
E) Conversational threads are easier to respond to. 
A) People can take pieces of the communication based on interest. 
B) The message is well controlled by the sender. 
C) There is less information overload as users only take what is of most use to them. 
D) There is increased productivity and increased employee engagement. 
E) Conversational threads are easier to respond to.

Question 13

Which of the following best supports the need for effective communication in a person's career?

Accepted Answer

A) The more technical the position, the less likely the employee will need to communicate outside of the organization. 
B) The higher in the organization an employee is, the more likely the employee will need to communicate effectively both internally and externally to the organization. 
C) The higher in the organization an employee is, the less likely the employee will need to communicate effectively both internally and externally to the organization. 
D) Top executives spend very little of the workday communicating with others. 
E) Top executives spend more time listening than communicating. 
A) The more technical the position, the less likely the employee will need to communicate outside of the organization. 
B) The higher in the organization an employee is, the more likely the employee will need to communicate effectively both internally and externally to the organization. 
C) The higher in the organization an employee is, the less likely the employee will need to communicate effectively both internally and externally to the organization. 
D) Top executives spend very little of the workday communicating with others. 
E) Top executives spend more time listening than communicating.

Question 14

Using concrete and specific language and including evidence to support a conclusion is an example of what type of information?

Accepted Answer

A) Practical 
B) Factual 
C) Concise 
D) Clear 
E) Persuasive 
A) Practical 
B) Factual 
C) Concise 
D) Clear 
E) Persuasive

Question 15

When a receiver offers a smile when reading a message,the sender can be assured the message has been well received.

Accepted Answer

A) True 
 B)False

Question 16

How does communication affect the leadership process?

Accepted Answer

A) The higher in the organization one moves, the more employees one has to handle communication issues. 
B) The lower in the organization one is, the more one is judged on communication skills. 
C) The lower in the organization one is, the more often one's work is reviewed for accuracy and attention to basic communication conventions. 
D) The higher in the organization one moves, the more time one spends on the task of communicating. 
E) The higher in the organization one moves, the less time one spends on the task of communicating. 
A) The higher in the organization one moves, the more employees one has to handle communication issues. 
B) The lower in the organization one is, the more one is judged on communication skills. 
C) The lower in the organization one is, the more often one's work is reviewed for accuracy and attention to basic communication conventions. 
D) The higher in the organization one moves, the more time one spends on the task of communicating. 
E) The higher in the organization one moves, the less time one spends on the task of communicating.

Question 17

Which of the following communication skills is least likely to be a major advantage for a recent college graduate in the workplace?

Accepted Answer

A) Computer skills 
B) Writing skills 
C) Listening skills 
D) Speaking skills 
E) Adjusting communications skills to any given situation 
A) Computer skills 
B) Writing skills 
C) Listening skills 
D) Speaking skills 
E) Adjusting communications skills to any given situation

Question 18

Because of the ability to multitask,mobile users become more productive and focused on their work.

Accepted Answer

A) True 
 B)False

Question 19

When writing a report that includes all relevant information about a topic,even if it is negative,ensures what type of communication?

Accepted Answer

A) Lengthy 
B) Professional 
C) Ethical 
D) Plagiarized 
E) Meaningful 
A) Lengthy 
B) Professional 
C) Ethical 
D) Plagiarized 
E) Meaningful

Question 20

Which of the following is an advantage to written communication?

Accepted Answer

A) Technology will correct errors in the message. 
B) Written communication can happen in real time. 
C) Written communication encourages quicker response time in the receiver. 
D) Written communication allows more time for receivers to understand and translate the message. 
E) Written communication can be longer and more detailed as the receiver will only read the communication when they have time. 
A) Technology will correct errors in the message. 
B) Written communication can happen in real time. 
C) Written communication encourages quicker response time in the receiver. 
D) Written communication allows more time for receivers to understand and translate the message. 
E) Written communication can be longer and more detailed as the receiver will only read the communication when they have time.

The goal of communication in a high context culture is what?

When faced with the need to communicate with staff located in several work sites and several countries,what types of technology could be used to enhance meeting capabilities?

Digital information fluency is often expected of employees by employers.

When developing a communication for those who may not be comfortable with your language,what could make the communication easier to understand for the receiver?

Which of the following best describes the characteristics and experiences that define each of us as individuals?

Globally,roughly 65 percent of Internet users access the web at least some of the time with a mobile device.

Professionalism includes knowing how to contribute to a larger cause,and includes ________.

Which of the following takes place when choosing among alternatives that are not clear cut,but that are ethical and valid?

Discuss ways and examples of how Social Media has changed the way businesses interact with employees and stakeholders.

When numeric data is exaggerating to promote one idea,or omitted to minimize the consequence of the data,what type of unethical activity is taking place?

Which of the following would not be an example of nonverbal communication?

Which of the following is an advantage of using the Social Communication Model in shaping messages?

Which of the following best supports the need for effective communication in a person's career?

Using concrete and specific language and including evidence to support a conclusion is an example of what type of information?

When a receiver offers a smile when reading a message,the sender can be assured the message has been well received.

How does communication affect the leadership process?

Which of the following communication skills is least likely to be a major advantage for a recent college graduate in the workplace?

Because of the ability to multitask,mobile users become more productive and focused on their work.

When writing a report that includes all relevant information about a topic,even if it is negative,ensures what type of communication?

Which of the following is an advantage to written communication?

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 1: Understanding Business Communication in Todays Workplace

The goal of communication in a high context culture is what?

When faced with the need to communicate with staff located in several work sites and several countries,what types of technology could be used to enhance meeting capabilities?

Digital information fluency is often expected of employees by employers.

When developing a communication for those who may not be comfortable with your language,what could make the communication easier to understand for the receiver?

Which of the following best describes the characteristics and experiences that define each of us as individuals?

Globally,roughly 65 percent of Internet users access the web at least some of the time with a mobile device.

Professionalism includes knowing how to contribute to a larger cause,and includes ________.

Which of the following takes place when choosing among alternatives that are not clear cut,but that are ethical and valid?

Discuss ways and examples of how Social Media has changed the way businesses interact with employees and stakeholders.

When numeric data is exaggerating to promote one idea,or omitted to minimize the consequence of the data,what type of unethical activity is taking place?

Which of the following would not be an example of nonverbal communication?

Which of the following is an advantage of using the Social Communication Model in shaping messages?

Which of the following best supports the need for effective communication in a person's career?

Using concrete and specific language and including evidence to support a conclusion is an example of what type of information?

When a receiver offers a smile when reading a message,the sender can be assured the message has been well received.

How does communication affect the leadership process?

Which of the following communication skills is least likely to be a major advantage for a recent college graduate in the workplace?

Because of the ability to multitask,mobile users become more productive and focused on their work.

When writing a report that includes all relevant information about a topic,even if it is negative,ensures what type of communication?

Which of the following is an advantage to written communication?

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters