Exam 9: Selection 3: Interviewing

The experienced-based interview involves asking the interviewees to describe in detail how they perform a job-related task while visualizing themselves performing the task.

Which of the following is a key assumption of situational interviewing

Which type of structured interview describes hypothetical on-the-job incidents and asks applicants what they would do

If a competency for a job is communication, what would be an example of a behavioural indicator

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.OMC believes that "What are your strengths " and "What are your weaknesses " have always been good interview questions in the past.Which of the following is NOT a problem when asking these commonly used questions

If the competency for a job is self-confidence, what would be an example of a behavioural indicator

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.OMC would like to use a structured interview in which the applicant is asked to describe what he or she did in given situations in the past.What type of interview is this

As outlined in the textbook, which of the following is NOT an element that contributes to a structured interview

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.Why does OMC use an employment interview

Which of the following is NOT a structured employment interview technique