Exam 7: Selection I: Applicant Screening

WABs are particularly effective in predicting overall job performance.

Which term is defined as the relationship between the actual number of people hired and the number who applied for a position, expressed in terms of a proportion

Scenario 7-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 7-1.What is the minimum MOA qualification OMC should screen for

In creating a résumé, applicants who want to encourage a positive impression among résumé screeners should include which of the following

Which screening method could OMC use to screen for written communication skills

Screening is the first step of the selection process.It involves identifying individuals from the applicant pool who have minimum qualifications for the targeted position.

Before any screening tool is used, it should be reviewed with respect to human rights legislation.

If you had 500 applicants for 10 positions, what is the selection ratio

Screening must be done with great care as this process is often prone to errors.There can be false negatives, which means individuals who are predicted to perform successfully for a given position do not perform at satisfactory levels when placed on the job.

What are false positives and false negatives How do these occur

Scenario 7-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 7-1.Why would OMC want to implement a well-developed applicant screening process

Reference checks require a job applicant's consent for an employer to gather information about the candidate from any referees.

Which of the following is NOT a commonly used screening method

An online work simulation is an example of a virtual job audition..

Screening refers to the early stages of a sequential selection process in which applicants who meet the selection criteria are selected for further consideration and more assessment.

What is screening What does screening involve How is screening different from selection and recruitment

Scenario 7-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally, while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 7-1.What would be OMC's purpose for conducting a screening interview for MOAs

Compared to other screening and selection tools, biodata tends to have little or no adverse impact.

Reference information is usually collected through telephone interviews with the referees by using a checklist of job-related questions.

It is important to look for career regression and unexplained gaps in work or education when reviewing a résumé from a potential applicant.