Exam 9: Selection 3: Interviewing

What is an unstructured interview

Which of the following is NOT a characteristic of the multiple mini-interview

A probe is an initial question asked by an interviewer to prompt a candidate about his or her current job knowledge.

An ideal answer to a situational interview question must be exactly as it is written in the scoring guide.

Structuring factors include standardization, job relatedness of interview questions, and standardized scoring systems.

Total Rewards Assistant Municipality of Smithville Ontario (MOS) We are a dynamic and growing municipal government organization dedicated to providing the highest standard of services to our citizens.This position will provide administrative support in the implementation and management of Total Rewards programs including compensation and benefits administration and oversight of the region's recognition events. The ideal candidate will possess post-secondary education in human resources, business, or a related field with a minimum of three years' experience in human resources environment.Knowledge of human resources functions such as job evaluation, performance management, benefit administration and training and development are essential.Excellent communication and organizational skills are required to manage timelines associated with the region's annual employee recognition event.Strong attention to detail and project management skills are essential as is comprehensive experience with MS Office Suite including advanced knowledge of Excel and SAP.Duties: •Plans and coordinates annual long-service and recognition award programs and events. •Assists with administrative support for job evaluation including rating documentation and job questionnaire development. •Prepares employment letters to reflect changes in compensation, position, benefit entitlements, etc. •Participates in and conducts non-union salary surveys with comparator municipalities.Analyzes survey results. •Updates booklets and forms related to benefit administration and assists in communications to employees. •Handles incoming queries from HR Contact Centre on general HR matters, redirecting where necessary. •Assists with job evaluation and annual performance file management. What are the key skills and attributes required for this position that could be explored in an employment interview Write a behaviour indicator for the competency you defined.Write a behaviour description interview question based on the competency and behaviour indicator described.Include appropriate probes.

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.A past MOA applicant's résumé indicated that she had several years' experience as a medical library assistant.She was very personable during the interview, and the interview committee was extremely impressed by her familiarity with medicine and medical research.She was hired and then terminated within three months.What went wrong

What is the difference between a panel and a serial interview

What is one negative outcome of pre-interview chit-chat

Which approach to interviewing was popularized by Microsoft in the 1990s

Employment interviews need to be based on a job analysis so that they assess job-relevant KSAOs.

Research on employment interviews indicates that structuring an interview appears to increase interview reliability and validity.

In a 2007 study by researchers Simola, Taggar, and Smith, more than 48.2 percent of Canadian HR practitioners reported using behaviour description interview questions.

Describe two structured employment interview techniques.

"You have scheduled a course, hired a teacher, and registered students.On the day of the course, students arrive; however, the teacher does not show up.What do you do " What type of interview question is this

Several elements contribute to a structured interview.Describe five of these.

Which concept refers to the interviewers' beliefs about the requirements of the job and the characteristics of the applicants

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.OMC plans to incorporate all of the following to structure its employment interviews and ensure they are reliable and valid.Which one of the following will NOT ensure reliability and validity

According to Videotron, which of the following is NOT a benefit of speed interviewing

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.What are three competencies of the MOA that OMC would interview for