Question 1

Informational reports emphasize facts; _____________ reports emphasize reasoning and conclusions.

Accepted Answer

The answer of Informational reports emphasize facts; _____________ reports emphasize...

Question 2

Which of the following is most likely to be distorted by an extreme number at either end?

Accepted Answer

A) Margin 
B) Median 
C) Mode 
D) Mean 
A) Margin 
B) Median 
C) Mode 
D) Mean

Question 3

The ____________________ section of a report summarizes and explains the findings and represents the heart of a report.

Accepted Answer

The answer of The ____________________ section of a report summarizes...

Question 4

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

Accepted Answer

A) True 
 B)False

Question 5

The indirect pattern of organization is best for readers who

Accepted Answer

A) must be educated or persuaded. 
B) are knowledgeable about the report topic. 
C) are supportive of the report content. 
D) are receptive to the information. 
A) must be educated or persuaded. 
B) are knowledgeable about the report topic. 
C) are supportive of the report content. 
D) are receptive to the information.

Question 6

Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees.

Accepted Answer

A) True 
 B)False

Question 7

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Accepted Answer

A) Include end punctuation in all headings for clarity. 
B) Underline all headings. 
C) Include at least one heading per report page. 
D) Matt should do all of these. 
A) Include end punctuation in all headings for clarity. 
B) Underline all headings. 
C) Include at least one heading per report page. 
D) Matt should do all of these.

Question 8

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

Accepted Answer

A) True 
 B)False

Question 9

Which statement about conclusions is least accurate?

Accepted Answer

A) Any set of data can produce a variety of meaningful conclusions. 
B) The best conclusions show the audience how the data relate to the problem being studied. 
C) Report writers may choose to expand the conclusion section by explaining each item and citing supporting evidence. 
D) Report writers should try to draw conclusions that are subjective. 
A) Any set of data can produce a variety of meaningful conclusions. 
B) The best conclusions show the audience how the data relate to the problem being studied. 
C) Report writers may choose to expand the conclusion section by explaining each item and citing supporting evidence. 
D) Report writers should try to draw conclusions that are subjective.

Question 10

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Accepted Answer

A) True 
 B)False

Question 11

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

Accepted Answer

A) True 
 B)False

Question 12

Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

Accepted Answer

A) Yardstick report 
B) Progress report 
C) Justification/recommendation report 
D) Investigative report 
A) Yardstick report 
B) Progress report 
C) Justification/recommendation report 
D) Investigative report

Question 13

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following transitional expressions can be used to contrast ideas?

Accepted Answer

A) After, before, first, finally, now, previously, to conclude 
B) For example, for instance, in other words 
C) At the same time, but, however, though, yet 
D) Accordingly, as a result, consequently, therefore 
A) After, before, first, finally, now, previously, to conclude 
B) For example, for instance, in other words 
C) At the same time, but, however, though, yet 
D) Accordingly, as a result, consequently, therefore

Question 15

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Accepted Answer

A) time. 
B) importance. 
C) component. 
D) criteria. 
A) time. 
B) importance. 
C) component. 
D) criteria.

Question 16

Which of the following is an example of a recommendation?

Accepted Answer

A) Institute a wellness program to encourage employees to improve their health by adopting healthy habits. 
B) Employees who take part in wellness programs have fewer absences. 
C) A wellness program can be an effective recruiting tool. 
D) Having a wellness program can lead to reduced employee absenteeism. 
A) Institute a wellness program to encourage employees to improve their health by adopting healthy habits. 
B) Employees who take part in wellness programs have fewer absences. 
C) A wellness program can be an effective recruiting tool. 
D) Having a wellness program can lead to reduced employee absenteeism.

Question 17

Determine the median of the numbers 30, 25, 25, 45, and 70.

Accepted Answer

A) 195 
B) 25 
C) 30 
D) 39 
A) 195 
B) 25 
C) 30 
D) 39

Question 18

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Accepted Answer

A) True 
 B)False

Question 19

Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

Accepted Answer

A) Web searches. 
B) reports. 
C) Wikipedia entries. 
D) employees' comments during meetings. 
A) Web searches. 
B) reports. 
C) Wikipedia entries. 
D) employees' comments during meetings.

Question 20

Which of the following headings is not grammatically balanced with the other headings?

Accepted Answer

A) Increasing Employee Productivity 
B) Recruiting High-Quality Job Applicants 
C) Prevent Identify Theft 
D) Improving Employee Morale 
A) Increasing Employee Productivity 
B) Recruiting High-Quality Job Applicants 
C) Prevent Identify Theft 
D) Improving Employee Morale

Informational reports emphasize facts; _____________ reports emphasize reasoning and conclusions.

Which of the following is most likely to be distorted by an extreme number at either end?

The ____________________ section of a report summarizes and explains the findings and represents the heart of a report.

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

The indirect pattern of organization is best for readers who

Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees.

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

Which statement about conclusions is least accurate?

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Which of the following transitional expressions can be used to contrast ideas?

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Which of the following is an example of a recommendation?

Determine the median of the numbers 30, 25, 25, 45, and 70.

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

Which of the following headings is not grammatically balanced with the other headings?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 12: Informal Business Reports

Informational reports emphasize facts; _____________ reports emphasize reasoning and conclusions.

Which of the following is most likely to be distorted by an extreme number at either end?

The ____________________ section of a report summarizes and explains the findings and represents the heart of a report.

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

The indirect pattern of organization is best for readers who

Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees.

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

Which statement about conclusions is least accurate?

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Which of the following transitional expressions can be used to contrast ideas?

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Which of the following is an example of a recommendation?

Determine the median of the numbers 30, 25, 25, 45, and 70.

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

Which of the following headings is not grammatically balanced with the other headings?

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters