Question 1

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

Accepted Answer

A) True 
 B)False

Question 2

You can build paragraph coherence by incorporating which of the following techniques?

Accepted Answer

A) Using pronouns 
B) Using transitional expressions such as therefore, however, and then 
C) Dovetailing sentences 
D) All of these choices 
A) Using pronouns 
B) Using transitional expressions such as therefore, however, and then 
C) Dovetailing sentences 
D) All of these choices

Question 3

An organizational pattern that presents the main idea after the details, explanation, and evidence is the

Accepted Answer

A) indirect organizational pattern. 
B) direct organizational pattern. 
C) geographical organizational pattern. 
D) chronological organizational pattern. 
A) indirect organizational pattern. 
B) direct organizational pattern. 
C) geographical organizational pattern. 
D) chronological organizational pattern.

Question 4

Which of the following scenarios would most likely require a scientific experiment?

Accepted Answer

A) A research firm wants to find out how many parents plan to send their children to private schools. 
B) A company wants to measure reactions to the price of a new flavored vitamin water product to learn how much consumers would be willing to pay. 
C) A student wants to find out how a business leader got his start in the industry. 
D) A development team has to decide which of four possible locations would be best for a new fast-food restaurant. 
A) A research firm wants to find out how many parents plan to send their children to private schools. 
B) A company wants to measure reactions to the price of a new flavored vitamin water product to learn how much consumers would be willing to pay. 
C) A student wants to find out how a business leader got his start in the industry. 
D) A development team has to decide which of four possible locations would be best for a new fast-food restaurant.

Question 5

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans. She should use the direct approach.

Accepted Answer

A) True 
 B)False

Question 6

When the contract is approved is an example of a(n) ____________________ clause.

Accepted Answer

The answer of When the contract is approved is an...

Question 7

The first step of Phase 2 of the 3-x-3 writing process is to conduct research to collect all the needed information.

Accepted Answer

A) True 
 B)False

Question 8

Many communication experts regard poor organization as the greatest failing of business writers.

Accepted Answer

A) True 
 B)False

Question 9

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Accepted Answer

A) True 
 B)False

Question 10

Edwin has just been hired as an executive assistant and will be doing a lot of writing on the job. What is the best advice you can give him about composing documents?

Accepted Answer

A) Set aside a given time for writing during which he will have no visitors, phone calls, or interruptions. 
B) Create an outline only for long, complex documents. 
C) To save time, begin working immediately on the final draft. 
D) Avoid freewriting because it results in sloppy documents. 
A) Set aside a given time for writing during which he will have no visitors, phone calls, or interruptions. 
B) Create an outline only for long, complex documents. 
C) To save time, begin working immediately on the final draft. 
D) Avoid freewriting because it results in sloppy documents.

Question 11

Sentences that average 20 words are most effective for business writing.

Accepted Answer

A) True 
 B)False

Question 12

A comma ____________________ results when a writer joins two independent clauses with a comma.

Accepted Answer

The answer of A comma ____________________ results when a writer...

Question 13

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Accepted Answer

Student answers will vary.Direct Plan: P

Question 14

Which of the following is a compound sentence?

Accepted Answer

A) If you have any questions, please e-mail me. 
B) Before the meeting ended, Sofia shared her new product idea; consequently, her ideas were included in the meeting minutes. 
C) Raymond applied for the position, and he was called for an interview two days later. 
D) It's highly likely that your request for leave will be approved. 
A) If you have any questions, please e-mail me. 
B) Before the meeting ended, Sofia shared her new product idea; consequently, her ideas were included in the meeting minutes. 
C) Raymond applied for the position, and he was called for an interview two days later. 
D) It's highly likely that your request for leave will be approved.

Question 15

An organizational pattern that presents the main idea followed by details, explanation, and evidence is the

Accepted Answer

A) indirect organizational pattern. 
B) direct organizational pattern. 
C) geographical organizational pattern. 
D) chronological organizational pattern. 
A) indirect organizational pattern. 
B) direct organizational pattern. 
C) geographical organizational pattern. 
D) chronological organizational pattern.

Question 16

In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.

Accepted Answer

The answer of In the ____________________ organizational pattern, the main...

Question 17

Melanie is working on a report and has reached Phase 2 of the 3-x-3 writing process. What should she do first in this second phase?

Accepted Answer

A) Write the rough draft of her report. 
B) Decide how to organize the report. 
C) Analyze her purpose and audience. 
D) Gather any necessary information. 
A) Write the rough draft of her report. 
B) Decide how to organize the report. 
C) Analyze her purpose and audience. 
D) Gather any necessary information.

Question 18

Brandon is preparing a short informational report for his boss and wants to begin his research by conducting informal research. What should he consider doing?

Accepted Answer

A) Searching through his company's files for background information and previous correspondence 
B) Talking with his boss to get more information about the type of information his boss would like included in the report 
C) Conducting an informal online survey using a tool like Survey Monkey 
D) Brandon should consider doing all of these. 
A) Searching through his company's files for background information and previous correspondence 
B) Talking with his boss to get more information about the type of information his boss would like included in the report 
C) Conducting an informal online survey using a tool like Survey Monkey 
D) Brandon should consider doing all of these.

Question 19

Claudia is writing to an employee to deny the employee's request to work from home three days a week. Claudia should write the letter using the

Accepted Answer

A) direct pattern. 
B) geographical pattern. 
C) indirect pattern. 
D) chronological pattern. 
A) direct pattern. 
B) geographical pattern. 
C) indirect pattern. 
D) chronological pattern.

Question 20

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Accepted Answer

A) True 
 B)False

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

You can build paragraph coherence by incorporating which of the following techniques?

An organizational pattern that presents the main idea after the details, explanation, and evidence is the

Which of the following scenarios would most likely require a scientific experiment?

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans. She should use the direct approach.

When the contract is approved is an example of a(n) ____________________ clause.

The first step of Phase 2 of the 3-x-3 writing process is to conduct research to collect all the needed information.

Many communication experts regard poor organization as the greatest failing of business writers.

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Edwin has just been hired as an executive assistant and will be doing a lot of writing on the job. What is the best advice you can give him about composing documents?

Sentences that average 20 words are most effective for business writing.

A comma ____________________ results when a writer joins two independent clauses with a comma.

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Which of the following is a compound sentence?

An organizational pattern that presents the main idea followed by details, explanation, and evidence is the

In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.

Melanie is working on a report and has reached Phase 2 of the 3-x-3 writing process. What should she do first in this second phase?

Brandon is preparing a short informational report for his boss and wants to begin his research by conducting informal research. What should he consider doing?

Claudia is writing to an employee to deny the employee's request to work from home three days a week. Claudia should write the letter using the

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 5: Organizing and Drafting Business Messages

Jack is writing a memo to refuse an employee's vacation request. He should use the indirect pattern.

You can build paragraph coherence by incorporating which of the following techniques?

An organizational pattern that presents the main idea after the details, explanation, and evidence is the

Which of the following scenarios would most likely require a scientific experiment?

Caitlin is writing a sales letter to encourage customers to add features to their wireless data plans. She should use the direct approach.

When the contract is approved is an example of a(n) ____________________ clause.

The first step of Phase 2 of the 3-x-3 writing process is to conduct research to collect all the needed information.

Many communication experts regard poor organization as the greatest failing of business writers.

To be most effective, paragraphs in business messages should be limited to eight or fewer printed lines.

Edwin has just been hired as an executive assistant and will be doing a lot of writing on the job. What is the best advice you can give him about composing documents?

Sentences that average 20 words are most effective for business writing.

A comma ____________________ results when a writer joins two independent clauses with a comma.

Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?

Which of the following is a compound sentence?

An organizational pattern that presents the main idea followed by details, explanation, and evidence is the

In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.

Melanie is working on a report and has reached Phase 2 of the 3-x-3 writing process. What should she do first in this second phase?

Brandon is preparing a short informational report for his boss and wants to begin his research by conducting informal research. What should he consider doing?

Claudia is writing to an employee to deny the employee's request to work from home three days a week. Claudia should write the letter using the

Marco uses Google for his research Stephanie prefers Yahoo is a run-on sentence.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters