Exam 8: Managing Change and Innovation

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A person who sees the need for and champions productive change within the organization is called an idea champion.

(True/False)
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A disparity between existing and desired performance levels is known as a(n)_____ .

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Training is one of the most frequently used approaches to changing people's mindsets.

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Which of the following is a characteristic of the large-group intervention model?

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An ambidextrous approach means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

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