Question 1

Which of the following is NOT a major objective of JIT production?

Accepted Answer

A)  increasing stop-and-go production 
B)  reducing goods in process 
C)  complying with schedules 
D)  eliminating disruptions by continuous improvement 
E)  reducing inventory levels 
A)  increasing stop-and-go production 
B)  reducing goods in process 
C)  complying with schedules 
D)  eliminating disruptions by continuous improvement 
E)  reducing inventory levels

Question 2

Explain competitive product analysis.

Accepted Answer

Competitive product analysis is a proces

Question 3

What term describes a special ability that production does especially well to outperform the competition?

Accepted Answer

A)  supply chain management 
B)  total quality management 
C)  process engineering 
D)  operations capability 
E)  value-added analysis 
A)  supply chain management 
B)  total quality management 
C)  process engineering 
D)  operations capability 
E)  value-added analysis

Question 4

Managers of a restaurant eat at a competing restaurant in order to identify desirable improvements in their own operations; this illustrates quality control.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following, if True, would strengthen the case for Stardust 'n' Clay to begin developing organic beauty products?

Accepted Answer

A)  Retailers report a consumer preference for inexpensive skin-care and beauty products that do a better job than the ones currently available. 
B)  Organic raw materials sourced from economically weak countries provide a source of livelihood for the local population. 
C)  Organic raw materials for such products can be sourced from developing countries at a lower cost. 
D)  The first mover in this industry is witnessing reasonable growth. 
E)  A growing number of women 18-34 consider the health impact of chemicals found in a beauty product when making a cosmetics purchase decision. 
A)  Retailers report a consumer preference for inexpensive skin-care and beauty products that do a better job than the ones currently available. 
B)  Organic raw materials sourced from economically weak countries provide a source of livelihood for the local population. 
C)  Organic raw materials for such products can be sourced from developing countries at a lower cost. 
D)  The first mover in this industry is witnessing reasonable growth. 
E)  A growing number of women 18-34 consider the health impact of chemicals found in a beauty product when making a cosmetics purchase decision.

Question 6

Management has decided to combine all three Measurement Strategies in order to give the software programmers incentives that match the company's goals. If the products meet their Gamma goals, software programmers who have met either their Alpha goals or their Beta goals will be rewarded, but if the products fail to meet their Gamma goals, software programmers will not be rewarded unless they have met both their Alpha goals and their Beta goals. Under this system, which of the following CANNOT be True?

Accepted Answer

A)  A software programmer who has met his or her Alpha goals is not rewarded. 
B)  A software programmer who has not met his or her Beta goals is rewarded. 
C)  A software programmer who has met neither his or her Alpha goals nor his or her Beta goals is not rewarded. 
D)  The company meets its Gamma goals, and a software programmer who meets his or her Alpha goals is not rewarded. 
E)  The company does not meet its Gamma goals, and a software programmer who meets his or her Beta goals is not rewarded. 
A)  A software programmer who has met his or her Alpha goals is not rewarded. 
B)  A software programmer who has not met his or her Beta goals is rewarded. 
C)  A software programmer who has met neither his or her Alpha goals nor his or her Beta goals is not rewarded. 
D)  The company meets its Gamma goals, and a software programmer who meets his or her Alpha goals is not rewarded. 
E)  The company does not meet its Gamma goals, and a software programmer who meets his or her Beta goals is not rewarded.

Question 7

In a TQM environment, what are some steps that companies use to emphasize the importance of quality?

Accepted Answer

To ensure high-quality goods and service

Question 8

When a company turns out ornaments in time for Christmas, it creates time utility.

Accepted Answer

A) True 
 B)False

Question 9

If parts A, B, and C must be produced this week, a detailed schedule will indicate the sequence of work.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the amount of a product that a company can produce under normal working conditions ?

Accepted Answer

A)  capacity 
B)  output 
C)  efficiency 
D)  burden 
E)  performance 
A)  capacity 
B)  output 
C)  efficiency 
D)  burden 
E)  performance

Question 11

Quality improvement teams are groups of employees from various work areas who define, analyze, and solve common production problems.

Accepted Answer

A) True 
 B)False

Question 12

Receiving and storing materials, billing patients for treatment, and filling customer orders from Internet sales are examples of which activity?

Accepted Answer

A)  function 
B)  technique 
C)  process 
D)  benchmark 
E)  quality ownership 
A)  function 
B)  technique 
C)  process 
D)  benchmark 
E)  quality ownership

Question 13

Japanese companies adapted the concept of quality circles from quality improvement teams used by U.S. companies.

Accepted Answer

A) True 
 B)False

Question 14

Why does each company's operations capability match up with its business strategy?

Accepted Answer

Each company's operations capability mat

Question 15

Successful companies, such as 3M and FedEx, use the same operations strategy.

Accepted Answer

A) True 
 B)False

Question 16

What is a Gantt chart?

Accepted Answer

A Gantt chart is a production schedule t

Question 17

For manufacturing firms, typical materials costs make up 50 to 75 percent of total product costs.

Accepted Answer

A) True 
 B)False

Question 18

What are three possible changes that Alan Jackson can make in his company to emphasize quality improvement?

Accepted Answer

Possible approaches include forming a qu

Question 19

Which type of layout is designed to move resources through a smooth, fixed sequence of steps?

Accepted Answer

A)  same-steps 
B)  location 
C)  custom-products 
D)  quality 
E)  make-to-order 
A)  same-steps 
B)  location 
C)  custom-products 
D)  quality 
E)  make-to-order

Question 20

Which of the following, if True, would strengthen the argument for the shift to a just-in-time inventory system?

Accepted Answer

A)  Clean Sweep's storage and handling costs are significant. 
B)  Clean Sweep's suppliers have not adopted just-in-time systems. 
C)  The current system requires higher inventory levels during the summer as compared to the winter. 
D)  Demand for Sparkle varies depending on the promotional strategies of Clean Sweep's retail partners. 
E)  Sparkle comes in many varieties, none of which is more popular than the leading brand. 
A)  Clean Sweep's storage and handling costs are significant. 
B)  Clean Sweep's suppliers have not adopted just-in-time systems. 
C)  The current system requires higher inventory levels during the summer as compared to the winter. 
D)  Demand for Sparkle varies depending on the promotional strategies of Clean Sweep's retail partners. 
E)  Sparkle comes in many varieties, none of which is more popular than the leading brand.

Which of the following is NOT a major objective of JIT production?

Explain competitive product analysis.

What term describes a special ability that production does especially well to outperform the competition?

Managers of a restaurant eat at a competing restaurant in order to identify desirable improvements in their own operations; this illustrates quality control.

Which of the following, if True, would strengthen the case for Stardust 'n' Clay to begin developing organic beauty products?

In a TQM environment, what are some steps that companies use to emphasize the importance of quality?

When a company turns out ornaments in time for Christmas, it creates time utility.

If parts A, B, and C must be produced this week, a detailed schedule will indicate the sequence of work.

Which of the following is the amount of a product that a company can produce under normal working conditions ?

Quality improvement teams are groups of employees from various work areas who define, analyze, and solve common production problems.

Receiving and storing materials, billing patients for treatment, and filling customer orders from Internet sales are examples of which activity?

Japanese companies adapted the concept of quality circles from quality improvement teams used by U.S. companies.

Why does each company's operations capability match up with its business strategy?

Successful companies, such as 3M and FedEx, use the same operations strategy.

What is a Gantt chart?

For manufacturing firms, typical materials costs make up 50 to 75 percent of total product costs.

What are three possible changes that Alan Jackson can make in his company to emphasize quality improvement?

Which type of layout is designed to move resources through a smooth, fixed sequence of steps?

Which of the following, if True, would strengthen the argument for the shift to a just-in-time inventory system?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 7: Operations Management and Quality

Which of the following is NOT a major objective of JIT production?

Explain competitive product analysis.

What term describes a special ability that production does especially well to outperform the competition?

Managers of a restaurant eat at a competing restaurant in order to identify desirable improvements in their own operations; this illustrates quality control.

Which of the following, if True, would strengthen the case for Stardust 'n' Clay to begin developing organic beauty products?

In a TQM environment, what are some steps that companies use to emphasize the importance of quality?

When a company turns out ornaments in time for Christmas, it creates time utility.

If parts A, B, and C must be produced this week, a detailed schedule will indicate the sequence of work.

Which of the following is the amount of a product that a company can produce under normal working conditions ?

Quality improvement teams are groups of employees from various work areas who define, analyze, and solve common production problems.

Receiving and storing materials, billing patients for treatment, and filling customer orders from Internet sales are examples of which activity?

Japanese companies adapted the concept of quality circles from quality improvement teams used by U.S. companies.

Why does each company's operations capability match up with its business strategy?

Successful companies, such as 3M and FedEx, use the same operations strategy.

What is a Gantt chart?

For manufacturing firms, typical materials costs make up 50 to 75 percent of total product costs.

What are three possible changes that Alan Jackson can make in his company to emphasize quality improvement?

Which type of layout is designed to move resources through a smooth, fixed sequence of steps?

Which of the following, if True, would strengthen the argument for the shift to a just-in-time inventory system?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters