Question 1

Which of the following, if True, undermines the customer representative's ethical position?

Accepted Answer

A)  The representative knows that a snowstorm has disrupted travel at the hub through which the faucets will be shipped, so there is no way they will arrive by Tuesday. 
B)  The contract with the home-building company is important to win, as the plumbing supply firm is short on cash and needs the proceeds of the deal to pay off some pressing debts. 
C)  The home-building firm is notorious for finishing its units well after the scheduled date, so a delay in the faucets will not make that much difference. 
D)  The housing slowdown seems likely to go on in the firm's area, so it's probable that shipments will continue to come in a day early. 
E)  The customer representative and the head engineer for the home-building business play golf together regularly. 
A)  The representative knows that a snowstorm has disrupted travel at the hub through which the faucets will be shipped, so there is no way they will arrive by Tuesday. 
B)  The contract with the home-building company is important to win, as the plumbing supply firm is short on cash and needs the proceeds of the deal to pay off some pressing debts. 
C)  The home-building firm is notorious for finishing its units well after the scheduled date, so a delay in the faucets will not make that much difference. 
D)  The housing slowdown seems likely to go on in the firm's area, so it's probable that shipments will continue to come in a day early. 
E)  The customer representative and the head engineer for the home-building business play golf together regularly.

Question 2

Which of the following statements about corporate social responsibility is True?

Accepted Answer

A)  It cannot legitimately be influenced by a company's competing interests. 
B)  It does not include issues raised by marketing and advertising. 
C)  It must be concerned only with the well-being of employees and consumers. 
D)  Environmental matters must be addressed at the expense of profits. 
E)  It benefits a business by increasing efficiency and sales. 
A)  It cannot legitimately be influenced by a company's competing interests. 
B)  It does not include issues raised by marketing and advertising. 
C)  It must be concerned only with the well-being of employees and consumers. 
D)  Environmental matters must be addressed at the expense of profits. 
E)  It benefits a business by increasing efficiency and sales.

Question 3

Which of the following, if True, strengthens the ethical standing of the CEO's position?

Accepted Answer

A)  Due to new federal "cap and trade" controls, the cost of coal is likely to increase sharply in the next decade, along with that of electricity generated by burning coal. 
B)  The commitment to "green" and sustainable energy use would lower the company's emissions locally as well as support the development of an alternative power industry. 
C)  Regulations require mining firms in the region to restore natural landscaping after operations are completed, including sections stripped before the new standards were adopted. 
D)  Projections made by the firm's long-range planning team indicate that the market will support full use of the new location for at least twenty years, enough time to see savings accrue from the solar panels. 
E)  The most economical source for purchasing the solar panel equipment is owned by the same corporation responsible for strip mining in the new location. 
A)  Due to new federal "cap and trade" controls, the cost of coal is likely to increase sharply in the next decade, along with that of electricity generated by burning coal. 
B)  The commitment to "green" and sustainable energy use would lower the company's emissions locally as well as support the development of an alternative power industry. 
C)  Regulations require mining firms in the region to restore natural landscaping after operations are completed, including sections stripped before the new standards were adopted. 
D)  Projections made by the firm's long-range planning team indicate that the market will support full use of the new location for at least twenty years, enough time to see savings accrue from the solar panels. 
E)  The most economical source for purchasing the solar panel equipment is owned by the same corporation responsible for strip mining in the new location.

Question 4

Managers at MKD claim to exercise ethical behavior toward their employees. What matters might this behavior cover?

Accepted Answer

This behavior covers such matt

Question 5

Which of the following should be the first step in assessing ethical behavior in a certain situation?

Accepted Answer

A)  Seek the advice of managers. 
B)  Make a judgment based on the outcome of the activity. 
C)  Consider appropriate moral values. 
D)  Collect facts related to the situation. 
E)  Gather a range of opinions on the effectiveness of the policy. 
A)  Seek the advice of managers. 
B)  Make a judgment based on the outcome of the activity. 
C)  Consider appropriate moral values. 
D)  Collect facts related to the situation. 
E)  Gather a range of opinions on the effectiveness of the policy.

Question 6

Advertising for which of the following products is most likely to have ethical ramifications?

Accepted Answer

A)  swimwear 
B)  sporting equipment 
C)  decaffeinated beverages 
D)  books 
E)  alcohol 
A)  swimwear 
B)  sporting equipment 
C)  decaffeinated beverages 
D)  books 
E)  alcohol

Question 7

If MKD adopts an obstructionist stance, how will the company respond to this media report?

Accepted Answer

If MKD uses this approach, executives wi

Question 8

Zach's company has appointed him to boost the business's level of corporate social responsibility. Which of the following would MOST likely be an appropriate step for Zach toward achieving this task?

Accepted Answer

A)  extending employees' hours while paying them the same 
B)  placing less priority on the satisfaction of investors 
C)  reducing the company's number of charitable contributions 
D)  offering employees better health benefits while still increasing the company's profit 
E)  suspending standards designed to protect the environment 
A)  extending employees' hours while paying them the same 
B)  placing less priority on the satisfaction of investors 
C)  reducing the company's number of charitable contributions 
D)  offering employees better health benefits while still increasing the company's profit 
E)  suspending standards designed to protect the environment

Question 9

A conflict of interest occurs when an activity may benefit the individual to the detriment of his or her employer.

Accepted Answer

A) True 
 B)False

Question 10

How does certain software protect e-mail communication?

Accepted Answer

Software has been created that encrypts

Question 11

The best stance toward social responsibility a company can take is a proactive one.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT an element of green marketing?

Accepted Answer

A)  profitability 
B)  sustainability 
C)  production processes 
D)  product modification 
E)  packaging reduction 
A)  profitability 
B)  sustainability 
C)  production processes 
D)  product modification 
E)  packaging reduction

Question 13

Some ethical and unethical behaviors fall into gray areas while others are widely agreed upon.

Accepted Answer

A) True 
 B)False

Question 14

An individual's personal code of ethics is shaped by his or her life experiences.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following, if True, would justify the customer representative's ethical position?

Accepted Answer

A)  The home-building firm sometimes picks up shipments of supplies several days after they arrive. 
B)  The customer rep knows that if the faucets do come in early, the home-building firm will choose to do business with them more often. 
C)  The home-building firm has a brief written code of ethics that has no statement that applies specifically to this situation. 
D)  When phoned for advice, the plumbing supply firm's CEO told the customer rep that it was OK to "fib a little" to get a contract like this. 
E)  The faucet shipment comes with a tracking number and goes to a distribution center within driving distance, so that, if necessary, the plumbing firm can expedite its arrival. 
A)  The home-building firm sometimes picks up shipments of supplies several days after they arrive. 
B)  The customer rep knows that if the faucets do come in early, the home-building firm will choose to do business with them more often. 
C)  The home-building firm has a brief written code of ethics that has no statement that applies specifically to this situation. 
D)  When phoned for advice, the plumbing supply firm's CEO told the customer rep that it was OK to "fib a little" to get a contract like this. 
E)  The faucet shipment comes with a tracking number and goes to a distribution center within driving distance, so that, if necessary, the plumbing firm can expedite its arrival.

Question 16

The Consumer Bill of Rights is backed by numerous federal and state laws.

Accepted Answer

A) True 
 B)False

Question 17

IBP, a leading meat-processing firm, has a long record of breaking environmental protection, labor, and food processing laws and then trying to cover up its offenses. What type of stance has IBP adopted to social responsibility?

Accepted Answer

A)  accommodative 
B)  obstructionist 
C)  pragmatic 
D)  defensive 
E)  proactive 
A)  accommodative 
B)  obstructionist 
C)  pragmatic 
D)  defensive 
E)  proactive

Question 18

What act was passed in 2002 as a response to a number of highly publicized accounting scandals?

Accepted Answer

A)  Sarbanes-Oxley Act 
B)  McCain-Feingold Act 
C)  Securities and Exchange Act 
D)  Accounting Standards Act 
E)  Dodd-Frank Act 
A)  Sarbanes-Oxley Act 
B)  McCain-Feingold Act 
C)  Securities and Exchange Act 
D)  Accounting Standards Act 
E)  Dodd-Frank Act

Question 19

When evaluating a decision based on the ethical norm of rights, a manager is most likely to consider which of the following questions?

Accepted Answer

A)  Is the decision consistent with what we regard as fair? 
B)  Does the decision respect the individuals involved? 
C)  Is the decision consistent with people's responsibilities to each other? 
D)  Does the decision optimize the benefits for those who are affected by it? 
E)  Does the decision comply with current legislation? 
A)  Is the decision consistent with what we regard as fair? 
B)  Does the decision respect the individuals involved? 
C)  Is the decision consistent with people's responsibilities to each other? 
D)  Does the decision optimize the benefits for those who are affected by it? 
E)  Does the decision comply with current legislation?

Question 20

There is general consensus within the United States that social responsibility must take precedence over profits.

Accepted Answer

A) True 
 B)False

Which of the following, if True, undermines the customer representative's ethical position?

Which of the following statements about corporate social responsibility is True?

Which of the following, if True, strengthens the ethical standing of the CEO's position?

Managers at MKD claim to exercise ethical behavior toward their employees. What matters might this behavior cover?

Which of the following should be the first step in assessing ethical behavior in a certain situation?

Advertising for which of the following products is most likely to have ethical ramifications?

If MKD adopts an obstructionist stance, how will the company respond to this media report?

Zach's company has appointed him to boost the business's level of corporate social responsibility. Which of the following would MOST likely be an appropriate step for Zach toward achieving this task?

A conflict of interest occurs when an activity may benefit the individual to the detriment of his or her employer.

How does certain software protect e-mail communication?

The best stance toward social responsibility a company can take is a proactive one.

Which of the following is NOT an element of green marketing?

Some ethical and unethical behaviors fall into gray areas while others are widely agreed upon.

An individual's personal code of ethics is shaped by his or her life experiences.

Which of the following, if True, would justify the customer representative's ethical position?

The Consumer Bill of Rights is backed by numerous federal and state laws.

IBP, a leading meat-processing firm, has a long record of breaking environmental protection, labor, and food processing laws and then trying to cover up its offenses. What type of stance has IBP adopted to social responsibility?

What act was passed in 2002 as a response to a number of highly publicized accounting scandals?

When evaluating a decision based on the ethical norm of rights, a manager is most likely to consider which of the following questions?

There is general consensus within the United States that social responsibility must take precedence over profits.

The Us Business Environment

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 2: Business Ethics and Social Responsibility

Which of the following, if True, undermines the customer representative's ethical position?

Which of the following statements about corporate social responsibility is True?

Which of the following, if True, strengthens the ethical standing of the CEO's position?

Managers at MKD claim to exercise ethical behavior toward their employees. What matters might this behavior cover?

Which of the following should be the first step in assessing ethical behavior in a certain situation?

Advertising for which of the following products is most likely to have ethical ramifications?

If MKD adopts an obstructionist stance, how will the company respond to this media report?

Zach's company has appointed him to boost the business's level of corporate social responsibility. Which of the following would MOST likely be an appropriate step for Zach toward achieving this task?

A conflict of interest occurs when an activity may benefit the individual to the detriment of his or her employer.

How does certain software protect e-mail communication?

The best stance toward social responsibility a company can take is a proactive one.

Which of the following is NOT an element of green marketing?

Some ethical and unethical behaviors fall into gray areas while others are widely agreed upon.

An individual's personal code of ethics is shaped by his or her life experiences.

Which of the following, if True, would justify the customer representative's ethical position?

The Consumer Bill of Rights is backed by numerous federal and state laws.

IBP, a leading meat-processing firm, has a long record of breaking environmental protection, labor, and food processing laws and then trying to cover up its offenses. What type of stance has IBP adopted to social responsibility?

What act was passed in 2002 as a response to a number of highly publicized accounting scandals?

When evaluating a decision based on the ethical norm of rights, a manager is most likely to consider which of the following questions?

There is general consensus within the United States that social responsibility must take precedence over profits.

The Us Business Environment

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters