Question 1

The processes involved in the manufacturing cycle include

Accepted Answer

A)  order trigger. 
B)  production scheduling. 
C)  order fulfillment. 
D)  order entry. 
A)  order trigger. 
B)  production scheduling. 
C)  order fulfillment. 
D)  order entry.

Question 2

Activities involved in the Customer Relationship Management (CRM) macro process include

Accepted Answer

A)  planning of internal production and storage. 
B)  order fulfillment. 
C)  marketing. 
D)  supply planning. 
A)  planning of internal production and storage. 
B)  order fulfillment. 
C)  marketing. 
D)  supply planning.

Question 3

The production scheduling process in the manufacturing cycle is similar to the order entry process in the replenishment cycle.

Accepted Answer

A) True 
 B)False

Question 4

A key issue facing Toyota is

Accepted Answer

A)  developing an Internet marketing system. 
B)  whether to specialize in a particular market. 
C)  design of its global production and distribution network. 
D)  how to implement model changes. 
A)  developing an Internet marketing system. 
B)  whether to specialize in a particular market. 
C)  design of its global production and distribution network. 
D)  how to implement model changes.

Question 5

The supply chain strategy category would include a decision about

Accepted Answer

A)  which items in the warehouse will be shipped to Malibu. 
B)  which warehouse will supply the Surf City location. 
C)  when the order should be shipped to the little old lady from Pasadena. 
D)  how large the warehouse in Kokomo should be. 
A)  which items in the warehouse will be shipped to Malibu. 
B)  which warehouse will supply the Surf City location. 
C)  when the order should be shipped to the little old lady from Pasadena. 
D)  how large the warehouse in Kokomo should be.

Question 6

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

Accepted Answer

A) True 
 B)False

Question 7

The procurement cycle occurs at the manufacturer/supplier interface.

Accepted Answer

A) True 
 B)False

Question 8

A key supply chain difference between Gateway and Apple is that

Accepted Answer

A)  Gateway's stores currently carry a large variety of products made by other manufacturers, while Apple carries only Apple products. 
B)  Apple has always carried product in their stores while at one time Gateway stores carried no inventory. 
C)  Gateway has always used a push system while Apple has always used a pull system. 
D)  Gateway has no suppliers, preferring to make everything in-house, while Apple buys many of their components from suppliers. 
A)  Gateway's stores currently carry a large variety of products made by other manufacturers, while Apple carries only Apple products. 
B)  Apple has always carried product in their stores while at one time Gateway stores carried no inventory. 
C)  Gateway has always used a push system while Apple has always used a pull system. 
D)  Gateway has no suppliers, preferring to make everything in-house, while Apple buys many of their components from suppliers.

Question 9

The objective of the customer arrival process is to

Accepted Answer

A)  get the correct orders to customers by the promised due date at the lowest possible cost. 
B)  maintain a record of product receipt and complete payment. 
C)  maximize the conversion of customer arrivals to customer orders. 
D)  ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes. 
A)  get the correct orders to customers by the promised due date at the lowest possible cost. 
B)  maintain a record of product receipt and complete payment. 
C)  maximize the conversion of customer arrivals to customer orders. 
D)  ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.

Question 10

The difference between the value of the product and its price remains with the customer as consumer surplus.

Accepted Answer

A) True 
 B)False

Question 11

Walmart's supply chain features clusters of stores around distribution centers, which facilitates

Accepted Answer

A)  high transportation costs. 
B)  frequent but inexpensive replenishment at the stores. 
C)  rapid design cycles from their R&D group. 
D)  sharing of information with suppliers. 
A)  high transportation costs. 
B)  frequent but inexpensive replenishment at the stores. 
C)  rapid design cycles from their R&D group. 
D)  sharing of information with suppliers.

Question 12

All supply chain activities within a firm belong to one of three macro processes - CRM, ISCM and SRM.

Accepted Answer

A) True 
 B)False

Question 13

Which statement about supply chains is best?

Accepted Answer

A)  New product development is not a supply chain function. 
B)  If a supplier uses a shipping company to send product to a customer, the shipping company is technically not a supply chain member. 
C)  Funds in a supply chain flow upstream only. 
D)  Flows in a supply chain may be managed by an intermediary. 
A)  New product development is not a supply chain function. 
B)  If a supplier uses a shipping company to send product to a customer, the shipping company is technically not a supply chain member. 
C)  Funds in a supply chain flow upstream only. 
D)  Flows in a supply chain may be managed by an intermediary.

Question 14

Explain the push/pull view of the processes within a supply chain.

Accepted Answer

The push/pull view of the supply chain d

Question 15

Supply chain macro processes include which of the following?

Accepted Answer

A)  Internal Relationship Management (IRM) 
B)  Customer Relationship Management (CRM) 
C)  External Relationship Management (ERM) 
D)  Supply Chain Relationship Management (SCRM) 
A)  Internal Relationship Management (IRM) 
B)  Customer Relationship Management (CRM) 
C)  External Relationship Management (ERM) 
D)  Supply Chain Relationship Management (SCRM)

Question 16

Customer order entry is

Accepted Answer

A)  the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B)  the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C)  the process where product is prepared and sent to the customer. 
D)  the process where the customer receives the product and takes ownership. 
A)  the point in time when the customer has access to choices and makes a decision regarding a purchase. 
B)  the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer. 
C)  the process where product is prepared and sent to the customer. 
D)  the process where the customer receives the product and takes ownership.

The processes involved in the manufacturing cycle include

Activities involved in the Customer Relationship Management (CRM) macro process include

The production scheduling process in the manufacturing cycle is similar to the order entry process in the replenishment cycle.

A key issue facing Toyota is

The supply chain strategy category would include a decision about

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

The procurement cycle occurs at the manufacturer/supplier interface.

A key supply chain difference between Gateway and Apple is that

The objective of the customer arrival process is to

The difference between the value of the product and its price remains with the customer as consumer surplus.

Walmart's supply chain features clusters of stores around distribution centers, which facilitates

All supply chain activities within a firm belong to one of three macro processes - CRM, ISCM and SRM.

Which statement about supply chains is best?

Explain the push/pull view of the processes within a supply chain.

Supply chain macro processes include which of the following?

Customer order entry is

Supply Chain Performance: Achieving Strategic Fit and Scope

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to e-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand in a Supply Chain

Coordination in a Supply Chain

Managing Economies of Scale in the Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Determining the Optimal Level of Product Availability

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters

Exam 1: Understanding the Supply Chain

The processes involved in the manufacturing cycle include

Activities involved in the Customer Relationship Management (CRM) macro process include

The production scheduling process in the manufacturing cycle is similar to the order entry process in the replenishment cycle.

A key issue facing Toyota is

The supply chain strategy category would include a decision about

The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.

The procurement cycle occurs at the manufacturer/supplier interface.

A key supply chain difference between Gateway and Apple is that

The objective of the customer arrival process is to

The difference between the value of the product and its price remains with the customer as consumer surplus.

Walmart's supply chain features clusters of stores around distribution centers, which facilitates

All supply chain activities within a firm belong to one of three macro processes - CRM, ISCM and SRM.

Which statement about supply chains is best?

Explain the push/pull view of the processes within a supply chain.

Supply chain macro processes include which of the following?

Customer order entry is

Supply Chain Performance: Achieving Strategic Fit and Scope

Supply Chain Drivers and Metrics

Designing Distribution Networks and Applications to e-Business

Network Design in the Supply Chain

Designing Global Supply Chain Networks

Demand Forecasting in a Supply Chain

Aggregate Planning in a Supply Chain

Sales and Operations Planning: Planning Supply and Demand in a Supply Chain

Coordination in a Supply Chain

Managing Economies of Scale in the Supply Chain: Cycle Inventory

Managing Uncertainty in a Supply Chain: Safety Inventory

Determining the Optimal Level of Product Availability

Transportation in a Supply Chain

Sourcing Decisions in a Supply Chain

Pricing and Revenue Management in a Supply Chain

Sustainability and the Supply Chain

Filters