Question 1

Why are human relations skills important for all managers?

Accepted Answer

A manager with poor human rela

Question 2

The control process starts with establishing standards, then measuring performance, and then analyzing the differences to see if the standards or performance need to be changed.

Accepted Answer

A) True 
 B)False

Question 3

Changing consumer tastes, hostile takeover offers, and new competitors would be classified as

Accepted Answer

A)  strengths. 
B)  natural responses. 
C)  threats. 
D)  opportunities. 
E)  weaknesses. 
A)  strengths. 
B)  natural responses. 
C)  threats. 
D)  opportunities. 
E)  weaknesses.

Question 4

The shared experiences, stories, beliefs, and norms that characterize an organization are referred to as organizational structure.

Accepted Answer

A) True 
 B)False

Question 5

Each business unit in an organization will develop a ________ strategy that focuses on how it will achieve corporate goals.

Accepted Answer

A)  corporate 
B)  business 
C)  fundamental 
D)  functional 
E)  mission 
A)  corporate 
B)  business 
C)  fundamental 
D)  functional 
E)  mission

Question 6

When Maple Leaf Foods had to deal with the problem of listeria contamination at one of its plants, this was an example of contingency planning.

Accepted Answer

A) True 
 B)False

Question 7

Kohler makes and markets familiar kitchen and bathroom fixtures. But Kohler also offers a breadth of other products and services, including furniture, tile and stone, and even small engines and backup power systems. It also owns resorts and spas. Kohler ties this diverse product portfolio together under the mission of "contributing to a higher level of gracious living for those who are touched by our products and services." Kohler's overall objective is to build profitable customer relationships by developing efficient yet beautiful products that embrace the "essence of gracious living." If Kohler became known as a provider of products and services that embrace the "essence of gracious living," which of the following would be the most likely result?

Accepted Answer

A)  Kohler would feel pressure to expand its business to include a wider range of products and services. 
B)  Customers who had a positive experience with some of Kohler's products would be more interested in trying other Kohler products. 
C)  Kohler's divisions would be more likely to create their own individual mission statements. 
D)  Sales of higher-priced goods and services would increase less than sales of lower-priced goods and services. 
E)  Kohler's customers would be more likely to focus on price and less likely to focus on customer service. 
A)  Kohler would feel pressure to expand its business to include a wider range of products and services. 
B)  Customers who had a positive experience with some of Kohler's products would be more interested in trying other Kohler products. 
C)  Kohler's divisions would be more likely to create their own individual mission statements. 
D)  Sales of higher-priced goods and services would increase less than sales of lower-priced goods and services. 
E)  Kohler's customers would be more likely to focus on price and less likely to focus on customer service.

Question 8

A functional strategy is the basic course of action that each department follows so that the business accomplishes its overall goals.

Accepted Answer

A) True 
 B)False

Question 9

With respect to the concepts of management roles and management functions, it is correct to say that

Accepted Answer

A)  focusing on management functions is a more effective way to view management than focusing on management roles. 
B)  the idea of management roles is more relevant for private sector companies, and the idea of management functions is more relevant for government organizations. 
C)  managers who focus on roles have more highly satisfied subordinates than managers who focus on functions. 
D)  management functions give us a good general idea of what managers do, while management roles give us an understanding of the specific details of managerial work. 
E)  all of these are correct. 
A)  focusing on management functions is a more effective way to view management than focusing on management roles. 
B)  the idea of management roles is more relevant for private sector companies, and the idea of management functions is more relevant for government organizations. 
C)  managers who focus on roles have more highly satisfied subordinates than managers who focus on functions. 
D)  management functions give us a good general idea of what managers do, while management roles give us an understanding of the specific details of managerial work. 
E)  all of these are correct.

Question 10

Why is planning important?

Accepted Answer

Planning is important since it

Question 11

What is the difference between the "functions of management" and "roles of management"?

Accepted Answer

The functions of management are planning

Question 12

Is management an art or a science?

Accepted Answer

Many management problems can be approach

Question 13

Goal setting helps firms allocate resources.

Accepted Answer

A) True 
 B)False

Question 14

A corporate-level strategy is developed to identify the various businesses that a company will be in.

Accepted Answer

A) True 
 B)False

Question 15

In large companies, management is a science, but in small businesses it is an art.

Accepted Answer

A) True 
 B)False

Question 16

All of the following statements about basic management skills are correct except

Accepted Answer

A)  they include the ability to think in the abstract. 
B)  they include human relations skills. 
C)  they include time-management skills. 
D)  the emphasis on each skill remains the same regardless of the level of management. 
E)  they are skills that are needed by all managers. 
A)  they include the ability to think in the abstract. 
B)  they include human relations skills. 
C)  they include time-management skills. 
D)  the emphasis on each skill remains the same regardless of the level of management. 
E)  they are skills that are needed by all managers.

Question 17

Marilyn is involved in making an important decision regarding the purchase of new equipment for her company's only manufacturing plant. She has just identified several alternative possibilities that will solve the problem that is facing her. What should she do next?

Accepted Answer

A)  Select the best alternative 
B)  Identify alternatives 
C)  Evaluate the alternatives 
D)  Implement the chosen alternative 
E)  Follow up and evaluate the results 
A)  Select the best alternative 
B)  Identify alternatives 
C)  Evaluate the alternatives 
D)  Implement the chosen alternative 
E)  Follow up and evaluate the results

Question 18

The purpose of ________ strategy is to determine the businesses the firm will be in and how these businesses will relate to each other.

Accepted Answer

A)  corporate 
B)  business 
C)  mission 
D)  functional 
E)  fundamental 
A)  corporate 
B)  business 
C)  mission 
D)  functional 
E)  fundamental

Question 19

Which of the following would typically be considered a threat?

Accepted Answer

A)  New products from competitors 
B)  A small share of the market 
C)  Less government regulation 
D)  New markets 
E)  Slow-paying customers 
A)  New products from competitors 
B)  A small share of the market 
C)  Less government regulation 
D)  New markets 
E)  Slow-paying customers

Question 20

The first step in rational decision making is identifying various alternatives that might solve the problem that is facing the manager.

Accepted Answer

A) True 
 B)False

Why are human relations skills important for all managers?

The control process starts with establishing standards, then measuring performance, and then analyzing the differences to see if the standards or performance need to be changed.

Changing consumer tastes, hostile takeover offers, and new competitors would be classified as

The shared experiences, stories, beliefs, and norms that characterize an organization are referred to as organizational structure.

Each business unit in an organization will develop a ________ strategy that focuses on how it will achieve corporate goals.

When Maple Leaf Foods had to deal with the problem of listeria contamination at one of its plants, this was an example of contingency planning.

A functional strategy is the basic course of action that each department follows so that the business accomplishes its overall goals.

With respect to the concepts of management roles and management functions, it is correct to say that

Why is planning important?

What is the difference between the "functions of management" and "roles of management"?

Is management an art or a science?

Goal setting helps firms allocate resources.

A corporate-level strategy is developed to identify the various businesses that a company will be in.

In large companies, management is a science, but in small businesses it is an art.

All of the following statements about basic management skills are correct except

Marilyn is involved in making an important decision regarding the purchase of new equipment for her company's only manufacturing plant. She has just identified several alternative possibilities that will solve the problem that is facing her. What should she do next?

The purpose of ________ strategy is to determine the businesses the firm will be in and how these businesses will relate to each other.

Which of the following would typically be considered a threat?

The first step in rational decision making is identifying various alternatives that might solve the problem that is facing the manager.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 6: Managing the Business Enterprise

Why are human relations skills important for all managers?

The control process starts with establishing standards, then measuring performance, and then analyzing the differences to see if the standards or performance need to be changed.

Changing consumer tastes, hostile takeover offers, and new competitors would be classified as

The shared experiences, stories, beliefs, and norms that characterize an organization are referred to as organizational structure.

Each business unit in an organization will develop a ________ strategy that focuses on how it will achieve corporate goals.

When Maple Leaf Foods had to deal with the problem of listeria contamination at one of its plants, this was an example of contingency planning.

A functional strategy is the basic course of action that each department follows so that the business accomplishes its overall goals.

With respect to the concepts of management roles and management functions, it is correct to say that

Why is planning important?

What is the difference between the "functions of management" and "roles of management"?

Is management an art or a science?

Goal setting helps firms allocate resources.

A corporate-level strategy is developed to identify the various businesses that a company will be in.

In large companies, management is a science, but in small businesses it is an art.

All of the following statements about basic management skills are correct except

Marilyn is involved in making an important decision regarding the purchase of new equipment for her company's only manufacturing plant. She has just identified several alternative possibilities that will solve the problem that is facing her. What should she do next?

The purpose of ________ strategy is to determine the businesses the firm will be in and how these businesses will relate to each other.

Which of the following would typically be considered a threat?

The first step in rational decision making is identifying various alternatives that might solve the problem that is facing the manager.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters