Question 1

If a hotel burns down a day before its grand opening, the managers are most likely to be engaged in

Accepted Answer

A)  crisis management. 
B)  contingency planning. 
C)  investment reduction. 
D)  retrenchment. 
E)  divestiture. 
A)  crisis management. 
B)  contingency planning. 
C)  investment reduction. 
D)  retrenchment. 
E)  divestiture.

Question 2

With respect to the concepts of contingency planning and crisis management, which of the following is correct?

Accepted Answer

A)  Contingency planning deals with events that have a smaller dollar impact than crisis management. 
B)  Contingency planning deals with "things," while crisis management deals with "people." 
C)  Contingency planning focuses on what might happen, while crisis management focuses on what has already happened. 
D)  Contingency planning is largely a "behind-the-scenes" activity, while crisis management is largely a "public relations" activity. 
E)  Contingency planning is more important than crisis management because it is better to avoid a problem than trying to fix a problem. 
A)  Contingency planning deals with events that have a smaller dollar impact than crisis management. 
B)  Contingency planning deals with "things," while crisis management deals with "people." 
C)  Contingency planning focuses on what might happen, while crisis management focuses on what has already happened. 
D)  Contingency planning is largely a "behind-the-scenes" activity, while crisis management is largely a "public relations" activity. 
E)  Contingency planning is more important than crisis management because it is better to avoid a problem than trying to fix a problem.

Question 3

Coca-Cola's decision to increase sales in Europe by building European bottling facilities is an example of a strategic plan.

Accepted Answer

A) True 
 B)False

Question 4

What is contingency planning?

Accepted Answer

Contingency planning involves

Question 5

A transit supervisor who monitors bus schedules, passenger safety, and the behaviour of bus drivers is a first-line supervisor.

Accepted Answer

A) True 
 B)False

Question 6

Mark is one of the managers who is responsible for getting his company's products from producers to consumers. Mark is a(n) ________ manager.

Accepted Answer

A)  production 
B)  operations 
C)  information 
D)  marketing 
E)  human resource 
A)  production 
B)  operations 
C)  information 
D)  marketing 
E)  human resource

Question 7

If a manager attends a subordinate's wedding, this is an example of the ________ role.

Accepted Answer

A)  liaison 
B)  entrepreneur 
C)  figurehead 
D)  leader 
E)  disseminator 
A)  liaison 
B)  entrepreneur 
C)  figurehead 
D)  leader 
E)  disseminator

Question 8

What is meant by the phrase "management is universal"?

Accepted Answer

It means that the activities of planning

Question 9

What are the characteristics of a good goal?

Accepted Answer

Good goals are SMART, that is, they are

Question 10

List the steps in the planning process. Indicate the kinds of things that can go wrong at each step in the process.

Accepted Answer

The planning process involves the follow

Question 11

The analysis of a firm's strengths and weaknesses is known as

Accepted Answer

A)  SBU analysis. 
B)  barrier analysis. 
C)  organizational analysis. 
D)  environmental analysis. 
E)  contingency analysis. 
A)  SBU analysis. 
B)  barrier analysis. 
C)  organizational analysis. 
D)  environmental analysis. 
E)  contingency analysis.

Question 12

Magna Corp. managers have just completed a top-level process that involved the setting of strategic goals. What should they do next?

Accepted Answer

A)  Match the organization and its environment 
B)  Do a SWOT analysis 
C)  Examine the threat of escalation of commitment to the strategic goals 
D)  Make sure that the production department can produce the necessary products at an acceptable level of quality 
E)  None of these 
A)  Match the organization and its environment 
B)  Do a SWOT analysis 
C)  Examine the threat of escalation of commitment to the strategic goals 
D)  Make sure that the production department can produce the necessary products at an acceptable level of quality 
E)  None of these

Question 13

What are the benefits of a strong corporate culture?

Accepted Answer

A strong corporate culture provides seve

Question 14

What is the difference between management efficiency and management effectiveness?

Accepted Answer

Efficiency means achieving the greatest

Question 15

Marty uses computer forecasts to determine possible outcomes of an intended change in his division. What element of management is Marty using?

Accepted Answer

A)  Strategy formulation 
B)  Goal setting 
C)  Crisis management 
D)  Contingency planning 
E)  Related diversification 
A)  Strategy formulation 
B)  Goal setting 
C)  Crisis management 
D)  Contingency planning 
E)  Related diversification

Question 16

List and briefly describe the basic steps in the rational decision-making process.

Accepted Answer

There are six steps in the rat

Question 17

The president of Bob's Barbecue is reassessing his company's goals with the expectation that the company strategy will be modified. He is involved in

Accepted Answer

A)  staffing. 
B)  planning. 
C)  directing. 
D)  organizing. 
E)  controlling. 
A)  staffing. 
B)  planning. 
C)  directing. 
D)  organizing. 
E)  controlling.

Question 18

The first step in strategy formulation is the setting of strategic goals.

Accepted Answer

A) True 
 B)False

Question 19

By looking at the sales potential for each product we can use goals to

Accepted Answer

A)  help define corporate culture. 
B)  help allocate resources. 
C)  help assess performance. 
D)  help make decisions. 
E)  provide direction. 
A)  help define corporate culture. 
B)  help allocate resources. 
C)  help assess performance. 
D)  help make decisions. 
E)  provide direction.

Question 20

Tactical plans flow from strategic plans and are directed toward attaining a stated strategic goal.

Accepted Answer

A) True 
 B)False

If a hotel burns down a day before its grand opening, the managers are most likely to be engaged in

With respect to the concepts of contingency planning and crisis management, which of the following is correct?

Coca-Cola's decision to increase sales in Europe by building European bottling facilities is an example of a strategic plan.

What is contingency planning?

A transit supervisor who monitors bus schedules, passenger safety, and the behaviour of bus drivers is a first-line supervisor.

Mark is one of the managers who is responsible for getting his company's products from producers to consumers. Mark is a(n) ________ manager.

If a manager attends a subordinate's wedding, this is an example of the ________ role.

What is meant by the phrase "management is universal"?

What are the characteristics of a good goal?

List the steps in the planning process. Indicate the kinds of things that can go wrong at each step in the process.

The analysis of a firm's strengths and weaknesses is known as

Magna Corp. managers have just completed a top-level process that involved the setting of strategic goals. What should they do next?

What are the benefits of a strong corporate culture?

What is the difference between management efficiency and management effectiveness?

Marty uses computer forecasts to determine possible outcomes of an intended change in his division. What element of management is Marty using?

List and briefly describe the basic steps in the rational decision-making process.

The president of Bob's Barbecue is reassessing his company's goals with the expectation that the company strategy will be modified. He is involved in

The first step in strategy formulation is the setting of strategic goals.

By looking at the sales potential for each product we can use goals to

Tactical plans flow from strategic plans and are directed toward attaining a stated strategic goal.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 6: Managing the Business Enterprise

If a hotel burns down a day before its grand opening, the managers are most likely to be engaged in

With respect to the concepts of contingency planning and crisis management, which of the following is correct?

Coca-Cola's decision to increase sales in Europe by building European bottling facilities is an example of a strategic plan.

What is contingency planning?

A transit supervisor who monitors bus schedules, passenger safety, and the behaviour of bus drivers is a first-line supervisor.

Mark is one of the managers who is responsible for getting his company's products from producers to consumers. Mark is a(n) ________ manager.

If a manager attends a subordinate's wedding, this is an example of the ________ role.

What is meant by the phrase "management is universal"?

What are the characteristics of a good goal?

List the steps in the planning process. Indicate the kinds of things that can go wrong at each step in the process.

The analysis of a firm's strengths and weaknesses is known as

Magna Corp. managers have just completed a top-level process that involved the setting of strategic goals. What should they do next?

What are the benefits of a strong corporate culture?

What is the difference between management efficiency and management effectiveness?

Marty uses computer forecasts to determine possible outcomes of an intended change in his division. What element of management is Marty using?

List and briefly describe the basic steps in the rational decision-making process.

The president of Bob's Barbecue is reassessing his company's goals with the expectation that the company strategy will be modified. He is involved in

The first step in strategy formulation is the setting of strategic goals.

By looking at the sales potential for each product we can use goals to

Tactical plans flow from strategic plans and are directed toward attaining a stated strategic goal.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters