Exam 5: Managing Ethics and Social Responsibility

Codes of ethics greatly influence and ensure ethical behavior among employees and managers.

The moral agent is an individual who must make an ethical choice in an organization.

The principled level of moral development is also referred to as the postconventional level.

Companies that incorporate as benefit corporations must also get B Lab certification.

__________ means that managers are honest and trustworthy, are fair in their dealings with employees and customers, and behave ethically in both their personal and professional lives.

The action of Paula Reid, the manager who set the U.S. Secret Service prostitution scandal in motion by reporting the misconduct of agents in Catagena, Columbia, was based largely on the __________ approach.

A(n) __________ places employees with nonprofit organizations or small businesses, often in developing countries, to provide free or low-cost technical and managerial assistance.

Which of the following employee behaviors is associated with the postconventional level of personal moral development?

Which of the following approaches to ethical decision making asserts that human beings have fundamental liberties that cannot be taken away by another individual's decision?

A new approach to developing managers that many of today's best companies are taking is called global placement programs, which place employees with nonprofit organizations or small businesses, often in developing countries, to provide free or low-cost technical and managerial assistance.

The utilitarian approach, individualism approach, moral-rights approach, and objective-dualism approach are the four approaches that guide ethical decision making.

The golden rule "do unto others as they would do unto you" is an example of the __________ approach to ethical decision making.

Statements that define fundamental values and contain general language about organizational responsibilities, quality of products, and treatment of employees are often called:

Which of the following employee behaviors is associated with the preconventional level of personal moral development?

Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on the __________ approach.

With a philosophy of __________, managers weave environmental and social concerns into every strategic decision, so that financial goals are achieved in a way that is socially and environmentally responsible.

Codes of ethics tend to exist in two types: practical-based statements and policy-based statements.

Procedural justice requires that rules be clearly stated, consistently and impartially enforced, and administered fairly.

Social responsibility covers a narrow range of issues, many of which are unambiguous with respect to right or wrong.

The Container Store, Whole Foods Market, Costco, and Trader Joe's are all examples of companies that: