Exam 9: Motivation

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While they agree that satisfaction is a factor in motivation,scholars note that there is little evidence that increasing employee satisfaction actually increases motivation.This has led them to criticize the ________ as being overly simplistic.

(Multiple Choice)
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List the steps involved in the programs instituted by organizations to apply the principles of reinforcement theory.

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________ is a motivation theory proposing that individuals will compare their circumstances to those of others and that such comparisons may motivate certain kinds of behavior.

(Multiple Choice)
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Expectancy theory asserts that ________ or performance-to-outcome is the probability that a particular level of performance will lead to particular outcomes or consequences.

(Multiple Choice)
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Refer to the scenario above.If workers on both lines receive a bonus upon reaching a specified level of productivity,what reinforcement approach is being utilized?

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A production supervisor receives a bonus for each day a project is completed ahead of schedule.This is an example of ________.

(Multiple Choice)
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A well-known bank providing health insurance and retirement benefits to all its employees is concerned about the ________ needs of its employees.

(Multiple Choice)
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Which of the following motivational forces relates to both internal and external forces?

(Multiple Choice)
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Albert Bandura's social cognitive theory defines verbal persuasion as ________.

(Multiple Choice)
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David McClelland's theory of acquired needs focuses on the inborn needs for power,achievement,and affiliation and how those needs become activated over time.

(True/False)
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It is unlikely that a manager can positively influence the self-efficacy of subordinates.

(True/False)
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From a manager's perspective,in-group influence ________ when the in-group's norms oppose organizational norms.

(Multiple Choice)
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Discuss Alderfer's ERG theory.

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According to equity theory,how might the line workers at Marx Inc.benefit overall?

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Shortly after Christmas,a catalog company is besieged by complaints of poor service,so a task force designs an incentive plan to motivate associates to fill orders more quickly and more accurately.For the proposed incentive plan to be successful,which of the following positive reinforcement strategies should be used?

(Multiple Choice)
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How can managers use expectancy theory to influence the motivation of employees?

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The motivational forces that come from a person are called "pull" or external forces.

(True/False)
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The category of motivational forces that relates to both internal and external forces focuses on the characteristics of a person's job or task.

(True/False)
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________ is a desirable consequence that,by occurring or being supplied following a behavior,increases the likelihood of that behavior being repeated in the future.

(Multiple Choice)
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From an expectancy theory perspective,a manager who wanted to boost motivation levels would be least likely to ________.

(Multiple Choice)
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