Question 1

Which of the following is NOT a synergistic team characteristic?

Accepted Answer

A)  Support 
B)  Consensus 
C)  Acceptance 
D)  Agreement 
A)  Support 
B)  Consensus 
C)  Acceptance 
D)  Agreement

Question 2

Job enrichment is the process of adding a greater variety of tasks to a job.

Accepted Answer

A) True 
 B)False

Question 3

Employers must be able to show that job specifications:

Accepted Answer

A)  relate specifically to the duties of the job. 
B)  describe fully the actual tasks,duties,and responsibilities of the job. 
C)  are non-related to job descriptions. 
D)  contain the criteria for evaluating the performance of the holder of the job. 
A)  relate specifically to the duties of the job. 
B)  describe fully the actual tasks,duties,and responsibilities of the job. 
C)  are non-related to job descriptions. 
D)  contain the criteria for evaluating the performance of the holder of the job.

Question 4

The critical job tasks identified by the critical incident approach to job analysis include those important behaviors and job responsibilities performed by the jobholder that lead to job success.

Accepted Answer

A) True 
 B)False

Question 5

The process of obtaining information about jobs by determining their duties,tasks,or activities is called:

Accepted Answer

A)  job design. 
B)  job evaluation. 
C)  job analysis. 
D)  job search. 
A)  job design. 
B)  job evaluation. 
C)  job analysis. 
D)  job search.

Question 6

Compare and contrast two approaches to job analysis: (1)the position analysis questionnaire (PAQ);and (2)the critical incident technique (CIT).

Accepted Answer

PAQ is a worker-oriented approach.The qu

Question 7

____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

Accepted Answer

A)  Job design 
B)  Industrial engineering 
C)  Ergonomics 
D)  Job enlargement 
A)  Job design 
B)  Industrial engineering 
C)  Ergonomics 
D)  Job enlargement

Question 8

Most job descriptions contain all of the following except a:

Accepted Answer

A)  job title. 
B)  job identification section. 
C)  job duties section. 
D)  job evaluation section. 
A)  job title. 
B)  job identification section. 
C)  job duties section. 
D)  job evaluation section.

Question 9

Complete training for teams should cover each of the following skills,EXCEPT:

Accepted Answer

A)  Leadership 
B)  Goal setting 
C)  Conflict resolution 
D)  Etiquette 
A)  Leadership 
B)  Goal setting 
C)  Conflict resolution 
D)  Etiquette

Question 10

Hackman and Oldman propose that the five characteristics in their job characteristics model lead to all of the following except:

Accepted Answer

A)  work group synergy 
B)  improved work performance 
C)  internal motivation 
D)  lower absenteeism and turnover 
A)  work group synergy 
B)  improved work performance 
C)  internal motivation 
D)  lower absenteeism and turnover

Question 11

A job analysis method by which important job tasks are identified for job success is known as:

Accepted Answer

A)  functional job analysis 
B)  the critical incident method 
C)  task inventory analysis 
D)  competency-based analysis 
A)  functional job analysis 
B)  the critical incident method 
C)  task inventory analysis 
D)  competency-based analysis

Question 12

Feedback refers to:

Accepted Answer

A)  the degree to which a job entails a variety of different activities,requiring the use of different skills and talents. 
B)  The degree to which the job requires completion of an identifiable piece of work with a visible outcome 
C)  The degree to which an individual is given direct and clear information about the effectiveness of his or her performance 
D)  The degree to which the job provides independence and discretion to the individual in scheduling the work and determining the procedures to use 
A)  the degree to which a job entails a variety of different activities,requiring the use of different skills and talents. 
B)  The degree to which the job requires completion of an identifiable piece of work with a visible outcome 
C)  The degree to which an individual is given direct and clear information about the effectiveness of his or her performance 
D)  The degree to which the job provides independence and discretion to the individual in scheduling the work and determining the procedures to use

Question 13

Which of the following is not a problem frequently associated with job descriptions?

Accepted Answer

A)  They tend to broaden the scope of activities of the jobholder 
B)  They may be vague or poorly written 
C)  They include illegal specifications 
D)  They require frequent updating 
A)  They tend to broaden the scope of activities of the jobholder 
B)  They may be vague or poorly written 
C)  They include illegal specifications 
D)  They require frequent updating

Question 14

Analyzing the elements in a work cycle that make up a particular job activity and determining the time required to complete each element is called:

Accepted Answer

A)  job analysis. 
B)  industrial engineering. 
C)  human engineering. 
D)  job design. 
A)  job analysis. 
B)  industrial engineering. 
C)  human engineering. 
D)  job design.

Question 15

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

Accepted Answer

A) True 
 B)False

Question 16

A critical aspect of industrial engineering is the establishment of time standards for a particular work cycle.

Accepted Answer

A) True 
 B)False

Question 17

When an employee works eighty hours over nine days and takes one day off every other week,the employee's work schedule is known as:

Accepted Answer

A)  a compressed workweek. 
B)  a shorter workweek. 
C)  flextime. 
D)  job compression. 
A)  a compressed workweek. 
B)  a shorter workweek. 
C)  flextime. 
D)  job compression.

Question 18

Software programs,more often than not,actually hinder the job analysis process.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not a disadvantage of flextime schedules:

Accepted Answer

A)  flextime is difficult to implement in situations where workstations must be staffed at all times. 
B)  flextime makes communication and control more difficult for supervisors. 
C)  flextime makes it difficult to recruit and retain personnel. 
D)  flextime leads to increased energy costs due to extended facility hours. 
A)  flextime is difficult to implement in situations where workstations must be staffed at all times. 
B)  flextime makes communication and control more difficult for supervisors. 
C)  flextime makes it difficult to recruit and retain personnel. 
D)  flextime leads to increased energy costs due to extended facility hours.

Question 20

Dejobbing refers to a process of structuring organizations not around jobs but
around projects that are constantly changing.

Accepted Answer

A) True 
 B)False

Which of the following is NOT a synergistic team characteristic?

Job enrichment is the process of adding a greater variety of tasks to a job.

Employers must be able to show that job specifications:

The critical job tasks identified by the critical incident approach to job analysis include those important behaviors and job responsibilities performed by the jobholder that lead to job success.

The process of obtaining information about jobs by determining their duties,tasks,or activities is called:

Compare and contrast two approaches to job analysis: (1)the position analysis questionnaire (PAQ);and (2)the critical incident technique (CIT).

____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

Most job descriptions contain all of the following except a:

Complete training for teams should cover each of the following skills,EXCEPT:

Hackman and Oldman propose that the five characteristics in their job characteristics model lead to all of the following except:

A job analysis method by which important job tasks are identified for job success is known as:

Feedback refers to:

Which of the following is not a problem frequently associated with job descriptions?

Analyzing the elements in a work cycle that make up a particular job activity and determining the time required to complete each element is called:

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

A critical aspect of industrial engineering is the establishment of time standards for a particular work cycle.

When an employee works eighty hours over nine days and takes one day off every other week,the employee's work schedule is known as:

Software programs,more often than not,actually hinder the job analysis process.

Which of the following is not a disadvantage of flextime schedules:

Dejobbing refers to a process of structuring organizations not around jobs but around projects that are constantly changing.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 4: Job Analysis and Job Design

Which of the following is NOT a synergistic team characteristic?

Job enrichment is the process of adding a greater variety of tasks to a job.

Employers must be able to show that job specifications:

The critical job tasks identified by the critical incident approach to job analysis include those important behaviors and job responsibilities performed by the jobholder that lead to job success.

The process of obtaining information about jobs by determining their duties,tasks,or activities is called:

Compare and contrast two approaches to job analysis: (1)the position analysis questionnaire (PAQ);and (2)the critical incident technique (CIT).

____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

Most job descriptions contain all of the following except a:

Complete training for teams should cover each of the following skills,EXCEPT:

Hackman and Oldman propose that the five characteristics in their job characteristics model lead to all of the following except:

A job analysis method by which important job tasks are identified for job success is known as:

Feedback refers to:

Which of the following is not a problem frequently associated with job descriptions?

Analyzing the elements in a work cycle that make up a particular job activity and determining the time required to complete each element is called:

Job design considers organizational objectives,industrial engineering considerations,ergonomic concerns,and job descriptions.

A critical aspect of industrial engineering is the establishment of time standards for a particular work cycle.

When an employee works eighty hours over nine days and takes one day off every other week,the employee's work schedule is known as:

Software programs,more often than not,actually hinder the job analysis process.

Which of the following is not a disadvantage of flextime schedules:

Dejobbing refers to a process of structuring organizations not around jobs but around projects that are constantly changing.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters