Exam 5: Communicating Electronically

Camponi Fashions Changes Employee Policy Camponi Fashions gives its sales consultant a $2,000 wardrobe annually to be selected from the current lines.In addition,these employees may also purchase additional clothing at a 15 percent discount.The company recently has gone through serious financial difficulties.As part of its attempt to bring expenses down,management has decided to reduce the clothing allowance for the upcoming year to $1,000 and the purchase discount to 10 percent.When the company returns to normal profit levels,the original allowance and discount will be restored. Required: As the manager of the sales associates,write an email message conveying the change in policy for the upcoming year.

Common invasions of privacy resulting from the use of technology include which of the following?

When communicating with a colleague about the hiring or firing of an employee,you would be well advised to not use a cell phone.

Federal laws ensure that email messages employees send at work are private.

During a business lunch with a client,a colleague calls with bad news about another project.You should

Text messaging is a social communication tool and not applicable for business communication.

To protect computer systems from e-mail viruses and hoaxes,

Because e-mail messages are written efficiently,they should be organized in a direct,deductive style.

The subject line of an email message should do all of the following,EXCEPT

Email and cell phone calls are preferred channels for communicating information that is private or sensitive.

Anonymous blog postings can lead to irresponsible behavior,harassment,and gossip.

As vice president of sales,you would like to send company personnel a good-news message about the company's first quarter sales results.Which of the following would be the best subject line for your message?

Which is the following is true concerning text messaging?

When leaving a phone message,you should give only your name and number to improve efficiency.

When composing an email message,

Web-based project software

Explain the purpose of a subject line in an email message,and provide guidelines for writing an effective subject line.

Convenience Store Chain Emails Good News You are the vice president of operations for a large convenience store chain that is located throughout approximately half of the United States.The chain has undergone some tough financial times,but sales from the first quarter have exceeded expectations.The company had planned to sell $600 million in merchandise during the quarter and instead sold $650 million.The Western Region was largely responsible for the increase in overall company sales.George Winter,the director of the Western Region,ran a sales promotion contest that boosted his sales results by 20 percent.The contest,called "Just Ask!" required all participants to conduct suggestive selling of merchandise infrequently purchased by customers,such as milk,juice,and bread.The winning district in the contest received $1,000 in prize money,to be split among employees in that store. Required: Write an email message to all employees that conveys the good news and congratulates George Winter.

Car Max Announces Top Salesperson You are the vice president of sales for a Car Max dealership in southern Florida.Top sales people are annually recognized with Bronze,Silver,or Gold awards,depending on the level of their sales.Sales people are recognized at an annual banquet and presented with a certificate.The top sales person for the year is Brandon Spellman. Required: Write an email message to Car Max employees congratulating all award winners and announcing Brandon Spellman as the top salesperson of the year.

Government response to the threat of terrorism has resulted in erosion of privacy for Americans.