Exam 10: Decision Making

Scenario 10-1 For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods, such as screening, testing, and structured interviews, but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions. -Refer to Scenario 10-1. There are several constraints and competing demands when making selection decisions. Which is NOT a constraint for TS Inc.?

A false negative error occurs when an applicant who is rejected would have been a good choice.

Scenario 10-1 For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods, such as screening, testing, and structured interviews, but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions. -Refer to Scenario 10-1. Which of the following statistical and judgmental approaches to collecting and combining applicant information would TS Inc. NOT choose to use?

Describe some of the major challenges facing HR professionals with respect to decision making in the recruitment and selection process.

A false negative error occurs when an applicant who is assessed positively turns out to be a poor choice.

Surveys indicate that in most organizations one individual makes selection decisions.

Implicit theories are personal beliefs that are held about how people or things function, without objective evidence or often without conscious awareness.

The belief that unswerving eye contact reveals honesty, directness, and confidence is an example of an implicit theory.

What are some of the constraints facing managers during the selection process?

The following is a decision-making model in which applicants must pass the minimum cut-off for each predictor, in turn, before being assessed on the next predictor. As soon as an applicant fails to meet the cutoff on a given predictor, what model will the applicant NOT be assessed with, given the remaining predictors?

In banding, employers may select within bands on the basis of secondary criteria, such as education, experience, or professional conduct. Minority status can be used only as a tiebreaker among individuals with the same scores.

Banding involves ranking applicants on the basis of their total scores and selecting from the top down until the desired number of candidates has been selected.

What might team members of a selection committee uncover by discussing their rationales for candidate ratings during the selection process?

Regarding admission to most general undergraduate university degree programs, what grade cutoff was established by convention in the last decade?

Refer to an organization and job position you are familiar with. Describe the elements you would use in making a final selection decision.

Which concept refers to the value, in terms of increased validity, of adding a particular predictor to an existing selection system?

What are two common types of errors made in selection decision making?

In the profile matching model, current employees who are poor performers are assessed on several predictors.

Scenario 10-1 For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods, such as screening, testing, and structured interviews, but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions. -Refer to Scenario 10-1. TS Inc. has made costly selection errors in the past when the company underestimated the potential of an aircraft maintenance engineer, which resulted in a no-hire decision. The applicant accepted a position with a competing aviation company, and the quality of his work led to an industry safety award, resulting in increased contracts for the competing company. What is this error called?

Scenario 10-1 For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods, such as screening, testing, and structured interviews, but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions. -Refer to Scenario 10-1. TS Inc. is aware that the selection process can be subjective and susceptible to errors. Management is particularly concerned about the aircraft maintenance engineers who have the qualifications but may be mistakenly eliminated. What is this error called?