Question 1

If you have someone who was disabled and needs some special equipment to be effective in their job

Accepted Answer

A) You have a duty to accommodate,which means you need to provide this equipment. 
B) If you can prove undue hardship because of the cost of the equipment and your limited resources,you do not need to provide the equipment. 
C) You are not required to provide them with the equipment. 
D) Both A & B. 
A) You have a duty to accommodate,which means you need to provide this equipment. 
B) If you can prove undue hardship because of the cost of the equipment and your limited resources,you do not need to provide the equipment. 
C) You are not required to provide them with the equipment. 
D) Both A & B.

Question 2

Research demonstrates that attendance at an orientation

Accepted Answer

A) leads to higher likelihood of adopting organizational goals and values. 
B) does not have any impact on job satisfaction. 
C) reduces role ambiguity but not anxiety. 
D) Both A & B. 
E) All of the above. 
A) leads to higher likelihood of adopting organizational goals and values. 
B) does not have any impact on job satisfaction. 
C) reduces role ambiguity but not anxiety. 
D) Both A & B. 
E) All of the above.

Question 3

What is the value of orientation training? How can you make sure it is effective?

Accepted Answer

Use Table 10-1,page 359,as a guide for t

Question 4

Which of the following cultures is noted as Individualistic?

Accepted Answer

A) Greece 
B) Mexico 
C) Netherlands 
D) Singapore 
A) Greece 
B) Mexico 
C) Netherlands 
D) Singapore

Question 5

To be of some value,an orientation should be at least two to three days long.

Accepted Answer

A) True 
 B)False

Question 6

The typical type of training for any type of team is

Accepted Answer

A) strategic. 
B) procedural. 
C) declarative. 
D) B & C. 
E) All of the above. 
A) strategic. 
B) procedural. 
C) declarative. 
D) B & C. 
E) All of the above.

Question 7

A company has 12,000 employees and is highly successful.Describe a step-by-step process for setting up an orientation which two supervisors per month will attend.

Accepted Answer

The response to this question should go

Question 8

The SBI case at the beginning of Chapter 10,where the women were treated so differently than the men,took place in the

Accepted Answer

A) 1950's. 
B) 1960's. 
C) 1990's. 
D) It did not take place;it was made up to make a point. 
A) 1950's. 
B) 1960's. 
C) 1990's. 
D) It did not take place;it was made up to make a point.

Question 9

Diversity training focuses on understanding the differences between people of different backgrounds.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about literacy is true?

Accepted Answer

A) About five percent of the North American workforce is functionally illiterate. 
B) The main reason that employers need to upgrade new employees in literacy skills is that most new employees do not finish high school. 
C) In the training of literacy skills,it is always best to use an outside consultant so employees will not feel embarrassed. 
D) Graduates from high school often require remedial skills training. 
A) About five percent of the North American workforce is functionally illiterate. 
B) The main reason that employers need to upgrade new employees in literacy skills is that most new employees do not finish high school. 
C) In the training of literacy skills,it is always best to use an outside consultant so employees will not feel embarrassed. 
D) Graduates from high school often require remedial skills training.

Question 11

Which of the following statements about the glass ceiling is true?

Accepted Answer

A) In 2004,only about two percent of the corporate offices of the Fortune 500 were filled by women. 
B) Kraft Foods has about a quarter of its corporate positions filled by women. 
C) Unions such as the Communication Workers have opposed any efforts to help females and insist the company operate on a strict seniority basis. 
D) None of the above is true. 
A) In 2004,only about two percent of the corporate offices of the Fortune 500 were filled by women. 
B) Kraft Foods has about a quarter of its corporate positions filled by women. 
C) Unions such as the Communication Workers have opposed any efforts to help females and insist the company operate on a strict seniority basis. 
D) None of the above is true.

Question 12

A survey revealed only 30 percent of organizations provides some sort of sexual harassment training.

Accepted Answer

A) True 
 B)False

Question 13

A hostile work environment is one type of sexual harassment

Accepted Answer

A) True 
 B)False

Question 14

Advantages of teamwork include

Accepted Answer

A) Increased productivity. 
B) Improved job satisfaction. 
C) Lower absenteeism. 
D) Both A & B. 
E) All of the above. 
A) Increased productivity. 
B) Improved job satisfaction. 
C) Lower absenteeism. 
D) Both A & B. 
E) All of the above.

Question 15

There is some evidence that sexual harassment charges can influence the value of a company's stock by

Accepted Answer

A) about half a percent. 
B) between one and two percent. 
C) between 5 and 30 percent. 
D) there is no such evidence of an impact on stock price. 
A) about half a percent. 
B) between one and two percent. 
C) between 5 and 30 percent. 
D) there is no such evidence of an impact on stock price.

Question 16

In team training,who should be involved in the design of the evaluation phase?

Accepted Answer

A) The trainer 
B) The supervisors 
C) The team members 
D) Both A & C 
A) The trainer 
B) The supervisors 
C) The team members 
D) Both A & C

Question 17

Which of the following statements is true?

Accepted Answer

A) In a culture with a passive orientation,employees are likely to value high salaries. 
B) In a power tolerance culture,employees do not question decisions made by upper management. 
C) Sweden and Norway have opposite goal orientations. 
D) There are five dimensions along which individuals from different cultures seem to differ. 
E) B & D Answer D
Difficulty Moderate
Page Ref 384-385 
A) In a culture with a passive orientation,employees are likely to value high salaries. 
B) In a power tolerance culture,employees do not question decisions made by upper management. 
C) Sweden and Norway have opposite goal orientations. 
D) There are five dimensions along which individuals from different cultures seem to differ. 
E) B & D Answer D
Difficulty Moderate
Page Ref 384-385

Question 18

The rate of expatriate failure in Japan is only 5% as compared to the U.S.,with a failure rate of _______.

Accepted Answer

A) more than 50% 
B) 20% 
C) 5-10% 
D) None of the above 
A) more than 50% 
B) 20% 
C) 5-10% 
D) None of the above

Question 19

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

Accepted Answer

A) 40 
B) 50 
C) 60 
D) 80 
A) 40 
B) 50 
C) 60 
D) 80

Question 20

Consider Mary,who is hearing impaired but able to speak and read lips.She applies for the job of accounting clerk.She has all the KSAs required for critical tasks.Although not a critical task,the job requires using the phone from time to time.Can the employer refuse to hire her on the basis of her inability to use a phone?

Accepted Answer

A) Yes,she needed to be able to hear clearly on the job. 
B) Yes,if the employer can show that not answering the phone is a detriment to the business. 
C) No,the company has a duty to accommodate her by buying a phone for the hearing impaired. 
D) No,the company has a duty to accommodate her by providing an operation to improve her hearing. 
E) None of the above. 
A) Yes,she needed to be able to hear clearly on the job. 
B) Yes,if the employer can show that not answering the phone is a detriment to the business. 
C) No,the company has a duty to accommodate her by buying a phone for the hearing impaired. 
D) No,the company has a duty to accommodate her by providing an operation to improve her hearing. 
E) None of the above.

If you have someone who was disabled and needs some special equipment to be effective in their job

Research demonstrates that attendance at an orientation

What is the value of orientation training? How can you make sure it is effective?

Which of the following cultures is noted as Individualistic?

To be of some value,an orientation should be at least two to three days long.

The typical type of training for any type of team is

A company has 12,000 employees and is highly successful.Describe a step-by-step process for setting up an orientation which two supervisors per month will attend.

The SBI case at the beginning of Chapter 10,where the women were treated so differently than the men,took place in the

Diversity training focuses on understanding the differences between people of different backgrounds.

Which of the following statements about literacy is true?

Which of the following statements about the glass ceiling is true?

A survey revealed only 30 percent of organizations provides some sort of sexual harassment training.

A hostile work environment is one type of sexual harassment

Advantages of teamwork include

There is some evidence that sexual harassment charges can influence the value of a company's stock by

In team training,who should be involved in the design of the evaluation phase?

Which of the following statements is true?

The rate of expatriate failure in Japan is only 5% as compared to the U.S.,with a failure rate of _______.

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Employee and Management Development

Filters

Exam 10: Key Areas of Organizational Training

If you have someone who was disabled and needs some special equipment to be effective in their job

Research demonstrates that attendance at an orientation

What is the value of orientation training? How can you make sure it is effective?

Which of the following cultures is noted as Individualistic?

To be of some value,an orientation should be at least two to three days long.

The typical type of training for any type of team is

A company has 12,000 employees and is highly successful.Describe a step-by-step process for setting up an orientation which two supervisors per month will attend.

The SBI case at the beginning of Chapter 10,where the women were treated so differently than the men,took place in the

Diversity training focuses on understanding the differences between people of different backgrounds.

Which of the following statements about literacy is true?

Which of the following statements about the glass ceiling is true?

A survey revealed only 30 percent of organizations provides some sort of sexual harassment training.

A hostile work environment is one type of sexual harassment

Advantages of teamwork include

There is some evidence that sexual harassment charges can influence the value of a company's stock by

In team training,who should be involved in the design of the evaluation phase?

Which of the following statements is true?

The rate of expatriate failure in Japan is only 5% as compared to the U.S.,with a failure rate of _______.

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Employee and Management Development

Filters