Question 1

_____ are measures of the trainee's perceptions,emotions,and subjective evaluations of the training experience.

Accepted Answer

A) Reaction outcomes 
B) Learning outcomes 
C) Job behavior outcomes 
D) Organizational results 
E) Value outcomes 
A) Reaction outcomes 
B) Learning outcomes 
C) Job behavior outcomes 
D) Organizational results 
E) Value outcomes

Question 2

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training,but at different points in time.

Accepted Answer

A) Multiple baseline design 
B) Solomon's time series design 
C) Group 4-time series design 
D) Solomon's multiple baseline series design 
A) Multiple baseline design 
B) Solomon's time series design 
C) Group 4-time series design 
D) Solomon's multiple baseline series design

Question 3

Each of the following statements states a weakness with the evaluation techniques presented in the text;which of the statements is NOT true?

Accepted Answer

A) Posttest only - there could be a number of other competing causes for any change. 
B) Pretest/posttest - it is difficult to determine the impact of training on any changes that occur. 
C) Posttest only with control group - results may not generalize to other groups 
D) Pretest/posttest with control group - threats to external validity are still a concern. 
E) All of the above are true. 
A) Posttest only - there could be a number of other competing causes for any change. 
B) Pretest/posttest - it is difficult to determine the impact of training on any changes that occur. 
C) Posttest only with control group - results may not generalize to other groups 
D) Pretest/posttest with control group - threats to external validity are still a concern. 
E) All of the above are true.

Question 4

A group of similar employees who do not receive the training is called the

Accepted Answer

A) Random assignment group. 
B) Factor analysis assignment. 
C) Neutral group. 
D) Control group. 
A) Random assignment group. 
B) Factor analysis assignment. 
C) Neutral group. 
D) Control group.

Question 5

Utility analysis is a

Accepted Answer

A) Measure of learning. 
B) Method of estimating overall value of training based on the trainee's change in behavior. 
C) Simplified method of cost/benefit analysis. 
D) A cost-savings analysis. 
A) Measure of learning. 
B) Method of estimating overall value of training based on the trainee's change in behavior. 
C) Simplified method of cost/benefit analysis. 
D) A cost-savings analysis.

Question 6

The best time to determine if the training transferred to the job is 2 months after training

Accepted Answer

A) True 
 B)False

Question 7

Maturation refers to the events other than training that take place concurrently with the training program.

Accepted Answer

A) True 
 B)False

Question 8

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Accepted Answer

Declarative knowledge is factual knowled

Question 9

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

Accepted Answer

Internal validity refers to the confiden

Question 10

When the number of employees being trained is small,Blanchard & Thacker recommend which of the following evaluation designs?

Accepted Answer

A) Do not evaluate;it is not cost effective 
B) Posttest only 
C) Single case designs 
D) Multiple?case designs 
A) Do not evaluate;it is not cost effective 
B) Posttest only 
C) Single case designs 
D) Multiple?case designs

Question 11

Research has shown the relationship between reaction,learning,behavior and results is

Accepted Answer

A) Strongly correlated. 
B) Weakly correlated. 
C) Evidence is mixed. 
D) None of the above. 
A) Strongly correlated. 
B) Weakly correlated. 
C) Evidence is mixed. 
D) None of the above.

Question 12

Evaluation of the _____ examines how the training was carried out._____ evaluation determines if training accomplished its _____.

Accepted Answer

A) Process;Outcome;Objectives 
B) Objectives;Process;Task 
C) Outcome;Task;Goals 
D) Design;Implementation;Strategy 
A) Process;Outcome;Objectives 
B) Objectives;Process;Task 
C) Outcome;Task;Goals 
D) Design;Implementation;Strategy

Question 13

According to the text,which of the following groups would be interested in "process evaluation" data?

Accepted Answer

A) Trainers (including trainer doing the training) 
B) Trainees 
C) Trainees' supervisor 
D) Both A & B 
E) All of the above 
A) Trainers (including trainer doing the training) 
B) Trainees 
C) Trainees' supervisor 
D) Both A & B 
E) All of the above

Question 14

A cost/ benefit evaluation compares the monetary cost of training with the non-monetary benefits.

Accepted Answer

A) True 
 B)False

Question 15

The authors suggest that when assigning trainees to a control group or trained group,the best method to use is

Accepted Answer

A) Sampling. 
B) Representative sampling. 
C) Random assignment. 
D) Random selection. 
A) Sampling. 
B) Representative sampling. 
C) Random assignment. 
D) Random selection.

Question 16

An inexpensive but effective way to determine if training transferred to the job is to ask trainees in a reaction questionnaire.

Accepted Answer

A) True 
 B)False

Question 17

Explain the four types of evaluation outcomes identified in the text.

Accepted Answer

(a)Reaction outcomes come first and will

Question 18

Which of the following statements is true regarding the evaluation of transfer of training?

Accepted Answer

A) It is often more difficult to assess than organizational results. 
B) The evaluation needs to take place a few weeks after training,before forgetting becomes a possibility. 
C) Attitude change needs to be measured using well-developed instruments. 
D) It is useful to ask coworkers if they have noted the specific change in behavior. 
E) C & D 
A) It is often more difficult to assess than organizational results. 
B) The evaluation needs to take place a few weeks after training,before forgetting becomes a possibility. 
C) Attitude change needs to be measured using well-developed instruments. 
D) It is useful to ask coworkers if they have noted the specific change in behavior. 
E) C & D

Question 19

Cost effectiveness evaluation _____.

Accepted Answer

A) Compares the monetary costs of training to the financial benefits accrued from training 
B) Compares the monetary costs of training to the non?monetary benefits from training 
C) Compares the social costs of training to the financial benefits accrued from training 
D) Compares the monetary costs of trainers to the financial benefits accrued from training 
E) Compares the monetary costs and non?monetary costs of training to the financial benefits accrued from training 
A) Compares the monetary costs of training to the financial benefits accrued from training 
B) Compares the monetary costs of training to the non?monetary benefits from training 
C) Compares the social costs of training to the financial benefits accrued from training 
D) Compares the monetary costs of trainers to the financial benefits accrued from training 
E) Compares the monetary costs and non?monetary costs of training to the financial benefits accrued from training

Question 20

Which of the following categories should be included in a reaction questionnaire?

Accepted Answer

A) Relevance of training 
B) Training content 
C) Trainer's behavior 
D) Both A & B 
E) A,B,& C 
A) Relevance of training 
B) Training content 
C) Trainer's behavior 
D) Both A & B 
E) A,B,& C

_____ are measures of the trainee's perceptions,emotions,and subjective evaluations of the training experience.

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training,but at different points in time.

Each of the following statements states a weakness with the evaluation techniques presented in the text;which of the statements is NOT true?

A group of similar employees who do not receive the training is called the

Utility analysis is a

The best time to determine if the training transferred to the job is 2 months after training

Maturation refers to the events other than training that take place concurrently with the training program.

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

When the number of employees being trained is small,Blanchard & Thacker recommend which of the following evaluation designs?

Research has shown the relationship between reaction,learning,behavior and results is

Evaluation of the ___ examines how the training was carried out._ evaluation determines if training accomplished its ___.

According to the text,which of the following groups would be interested in "process evaluation" data?

A cost/ benefit evaluation compares the monetary cost of training with the non-monetary benefits.

The authors suggest that when assigning trainees to a control group or trained group,the best method to use is

An inexpensive but effective way to determine if training transferred to the job is to ask trainees in a reaction questionnaire.

Explain the four types of evaluation outcomes identified in the text.

Which of the following statements is true regarding the evaluation of transfer of training?

Cost effectiveness evaluation _____.

Which of the following categories should be included in a reaction questionnaire?

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 9: Evaluation of Training

_____ are measures of the trainee's perceptions,emotions,and subjective evaluations of the training experience.

Name the design that fits the following description - Multiple measures of performance are taken and each group receives training,but at different points in time.

Each of the following statements states a weakness with the evaluation techniques presented in the text;which of the statements is NOT true?

A group of similar employees who do not receive the training is called the

Utility analysis is a

The best time to determine if the training transferred to the job is 2 months after training

Maturation refers to the events other than training that take place concurrently with the training program.

Describe the three kinds of knowledge that can be evaluated in training and how they can be measured.

Define internal and external validity and explain five threats to internal validity and two threats to external validity.

When the number of employees being trained is small,Blanchard & Thacker recommend which of the following evaluation designs?

Research has shown the relationship between reaction,learning,behavior and results is

Evaluation of the _____ examines how the training was carried out._____ evaluation determines if training accomplished its _____.

According to the text,which of the following groups would be interested in "process evaluation" data?

A cost/ benefit evaluation compares the monetary cost of training with the non-monetary benefits.

The authors suggest that when assigning trainees to a control group or trained group,the best method to use is

An inexpensive but effective way to determine if training transferred to the job is to ask trainees in a reaction questionnaire.

Explain the four types of evaluation outcomes identified in the text.

Which of the following statements is true regarding the evaluation of transfer of training?

Cost effectiveness evaluation _____.

Which of the following categories should be included in a reaction questionnaire?

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Evaluation of the ___ examines how the training was carried out._ evaluation determines if training accomplished its ___.