Exam 12: Management Support Systems

A(n)__________is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

_____ is an area that involves unstructured decisions.

A group support system (GSS), with the help of a(n) _____, enhances decision making by providing a clear focus for group discussion and focusing attention on critical issues.

Which of the following is true of a group support system (GSS)?

_____ are vaguely defined by standard operating procedures but include a structured aspect that benefits from information retrieval, analytical models, and information systems technology.

_____ ensures that key decision makers are involved in designing a management support system (MSS).

Which of the following is a task performed by a geographic information system (GIS)?

In the context of the features of a decision support system (DSS), _____ enables you to apply different variables in decision making.

In the context of executive information systems (EISs), _____ allows managers to flag data that is unusual or out of normal boundaries.

A geographic information system (GIS) with analytical capabilities evaluates the impact of decisions by interpreting _____.

In the context of organizational decisions at the strategic management level, _____ are often used in deciding the plant location of an organization.

In a decision support system (DSS), decisions about the type of file structure to be used are taken by the _____.

In the _____ of the decision-making process, data is collected from internal and external sources and processed.

Groupware is intended mainly for _____.

The _____ of an executive information system (EIS) is responsible for managing data access.

Identify a true statement about group support systems (GSSs).

The__________component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system.

A(n)__________captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map.

During the__________of the decision-making process, ideas are converted into actions.

A(n)__________is an interactive information system consisting of hardware, software, data, and models (mathematical and statistical) designed to assist strategy makers in an organization.