Exam 12: Management Support Systems

Identify a disadvantage of group support systems (GSSs).

In the context of organizational decisions at the strategic management level, a merger involves _____.

_____ enable decision makers in different locations to participate in a group decision-making process.

The technical designer focuses on how data should be stored in a decision support system (DSS).

Most executive information systems include a__________, which integrates information from multiple sources and presents it in a unified, understandable format, often as charts and graphs.

Real-time computer conferencing used in electronic meeting systems includes video capability.

A user interface enables a decision support system (DSS) to analyze information.

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

During the__________of the decision-making process, the best and most effective course of action is selected.

In the decision support system (DSS) environment, a__________is responsible for supplying information on what a model does, what data inputs it accepts, how the model's output should be interpreted, and what assumptions go into creating and using the model.

A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states).

The _____ module of an executive information system (EIS) is responsible for using the system.

Unstructured decisions are often used in _____.

The _____ of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing.

Information technologies are a major support tool for making unstructured decisions.

_____ involves semistructured decisions.

A(n) _____, used in the choice phase, helps sort through possible solutions to choose the best one for an organization.

Decision support systems (DSS) are focused on efficiency rather than effectiveness.

According to the guidelines for designing a management support system, when benefits are intangible, the design team should associate the benefits with a measurable factor, such as increased sales.

__________use computer and communication technologies to formulate, process, and implement a decision-making task and can be considered a kind of intervention technology that helps overcome the limitations of team interactions.