Question 1

Enterprise resource planning is the application of social media to facilitate the cooperative work of people inside organizations.

Accepted Answer

A) True 
 B)False

Question 2

Google is an example of a social media application provider.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true of social networking problems?

Accepted Answer

A) Responses are best reserved for when the problematic content has caused the organization to do something positive as a result. 
B) Inappropriate contributions that contain obscene or otherwise inappropriate content should be ignored indefinitely. 
C) It is unnecessary to communicate the criticism to the product development team. 
D) If the problematic content represents reasonable criticism of the organization's products,the best response is to delete it. 
A) Responses are best reserved for when the problematic content has caused the organization to do something positive as a result. 
B) Inappropriate contributions that contain obscene or otherwise inappropriate content should be ignored indefinitely. 
C) It is unnecessary to communicate the criticism to the product development team. 
D) If the problematic content represents reasonable criticism of the organization's products,the best response is to delete it.

Question 4

Crowdsourcing is the dynamic social media process of employing users to participate in product design or product redesign.

Accepted Answer

A) True 
 B)False

Question 5

________ is the dynamic social media process of employing users to participate in product design or product redesign.

Accepted Answer

A) Social capitalization 
B) User interface designing 
C) Crowdsourcing 
D) Process reengineering 
A) Social capitalization 
B) User interface designing 
C) Crowdsourcing 
D) Process reengineering

Question 6

Being linked to a network of highly regarded contacts is a form of social credential.

Accepted Answer

A) True 
 B)False

Question 7

A(n)________ is a statement that delineates employees' rights and responsibilities.

Accepted Answer

A) statement of purpose 
B) employee relations policy 
C) social media policy 
D) corporate datasheet 
A) statement of purpose 
B) employee relations policy 
C) social media policy 
D) corporate datasheet

Question 8

What is the difference between traditional CRM and social CRM?

Accepted Answer

In social CRM,because relationships emer

Question 9

Defenders-of-belief communities are effective for activities that involve innovation or problem solving.

Accepted Answer

A) True 
 B)False

Question 10

Seekers of the truth share a common desire to learn something,solve a problem,or make something happen.

Accepted Answer

A) True 
 B)False

Question 11

SM sponsors employ browsers and native mobile applications to read and submit data.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true of defenders of belief?

Accepted Answer

A) They seek conformity and want to convince others of the wisdom of their belief. 
B) Their communities do not facilitate activities like sales and marketing. 
C) They are effective for activities that involve innovation and problem solving. 
D) When confronted with contrary evidence,they change their opinion. 
A) They seek conformity and want to convince others of the wisdom of their belief. 
B) Their communities do not facilitate activities like sales and marketing. 
C) They are effective for activities that involve innovation and problem solving. 
D) When confronted with contrary evidence,they change their opinion.

Question 13

With respect to the five components of SMIS,which of the following is true of application providers?

Accepted Answer

A) They process SM sites using desktops,laptops,and smartphones. 
B) They store and retrieve SM data on behalf of sponsors and user communities. 
C) They employ browsers and native mobile applications to read and submit data. 
D) Their procedures are informal,evolving,and socially oriented. 
A) They process SM sites using desktops,laptops,and smartphones. 
B) They store and retrieve SM data on behalf of sponsors and user communities. 
C) They employ browsers and native mobile applications to read and submit data. 
D) Their procedures are informal,evolving,and socially oriented.

Question 14

Which of the following is true of social capital?

Accepted Answer

A) Social capital is the investment in human knowledge and skills for future profit. 
B) The value of social capital is determined by the number of the relationships in a social network. 
C) Social capital can be gained by limiting the number of friends. 
D) Being linked into social networks undermines a professional's image and position in an organization. 
A) Social capital is the investment in human knowledge and skills for future profit. 
B) The value of social capital is determined by the number of the relationships in a social network. 
C) Social capital can be gained by limiting the number of friends. 
D) Being linked into social networks undermines a professional's image and position in an organization.

Question 15

Explain the software component of SMIS with respect to each of the three organizational roles.

Accepted Answer

Users employ browsers and native mobile

Question 16

According to McAfee's Enterprise 2.0 model,creating enterprise content via blogs,wikis,discussion groups,and presentations is part of ________.

Accepted Answer

A) signaling 
B) authoring 
C) tagging 
D) searching 
A) signaling 
B) authoring 
C) tagging 
D) searching

Question 17

Enterprise 2.0 content is tagged differently from the content on the Web.

Accepted Answer

A) True 
 B)False

Question 18

In the context of management,transcendence means loss of control of employees.

Accepted Answer

A) True 
 B)False

Question 19

SM sponsors do what they want to do depending on their goals and their personalities.

Accepted Answer

A) True 
 B)False

Question 20

A social media policy is a statement that delineates employees' rights and responsibilities.

Accepted Answer

A) True 
 B)False

Exam 8: Social Media Information Systems

Enterprise resource planning is the application of social media to facilitate the cooperative work of people inside organizations.

Google is an example of a social media application provider.

Which of the following is true of social networking problems?

Crowdsourcing is the dynamic social media process of employing users to participate in product design or product redesign.

________ is the dynamic social media process of employing users to participate in product design or product redesign.

Being linked to a network of highly regarded contacts is a form of social credential.

A(n)________ is a statement that delineates employees' rights and responsibilities.

What is the difference between traditional CRM and social CRM?

Defenders-of-belief communities are effective for activities that involve innovation or problem solving.

Seekers of the truth share a common desire to learn something,solve a problem,or make something happen.

SM sponsors employ browsers and native mobile applications to read and submit data.

Which of the following is true of defenders of belief?

With respect to the five components of SMIS,which of the following is true of application providers?

Which of the following is true of social capital?

Explain the software component of SMIS with respect to each of the three organizational roles.

According to McAfee's Enterprise 2.0 model,creating enterprise content via blogs,wikis,discussion groups,and presentations is part of ________.

Enterprise 2.0 content is tagged differently from the content on the Web.

In the context of management,transcendence means loss of control of employees.

SM sponsors do what they want to do depending on their goals and their personalities.

A social media policy is a statement that delineates employees' rights and responsibilities.

The Importance of Mis

Business Processes information Systems and Information

Organizational Strategy information Systems and Competitive Advantage

Hardware and Software

Database Processing

Data Communication and the Cloud

Organizations and Information Systems

Business Intelligence Systems

Information Systems Development

Information Systems Management

Information Security Management

Collaboration Information Systems for Decision Making, Problem Solving, and Project Management

Collaborative Information Systems for Student Projects

Introduction to Microsoft Excel 2010

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Mobile Systems

Functional Applications

Enterprise Resource Planning ERP systems

Supply Chain Management

Hyper-Social Organizations and Knowledge Management

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Systems Development Project Management

Agile Development

Business Process Management

International Mis

Filters