Question 1

Most in-house systems have considerably more functionality than off-the-shelf products and they are far less expensive to maintain.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is one of the complications of a content management function?

Accepted Answer

A) Multiple documents cannot refer to the same product or procedure. 
B) Documents exist in isolation from each other. 
C) Content management systems must maintain linkages among documents. 
D) The document contents are nonperishable. 
A) Multiple documents cannot refer to the same product or procedure. 
B) Documents exist in isolation from each other. 
C) Content management systems must maintain linkages among documents. 
D) The document contents are nonperishable. C

Question 3

An active directory is an employee directory that includes not only the standard name,email,phone,and address,but also organizational structure and expertise.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is true of the transition of channels to networks in a hyper-social organization?

Accepted Answer

A) Hyper-social organizations use networks to transmit messages valued by recipients. 
B) Networks transmit data,whereas channels transmit knowledge. 
C) Social media limits the formation of communities based on common interests. 
D) In order to obtain any of the consumers' attention today,organizations must engage with networks in their communities,based on their interests. 
A) Hyper-social organizations use networks to transmit messages valued by recipients. 
B) Networks transmit data,whereas channels transmit knowledge. 
C) Social media limits the formation of communities based on common interests. 
D) In order to obtain any of the consumers' attention today,organizations must engage with networks in their communities,based on their interests.

Question 5

Custom content management applications are expensive to develop and maintain.

Accepted Answer

A) True 
 B)False

Question 6

The process of creating value from intellectual capital and sharing that knowledge with employees,managers,suppliers,customers,and others who need that capital is referred to as ________.

Accepted Answer

A) knowledge management 
B) value engineering 
C) knowledge engineering 
D) earned value management 
A) knowledge management 
B) value engineering 
C) knowledge engineering 
D) earned value management

Question 7

Which of the following dynamic process activities involves creating relationships with different communities?

Accepted Answer

A) activate 
B) sense 
C) measure 
D) engage 
A) activate 
B) sense 
C) measure 
D) engage

Question 8

What are the characteristics of a hyper-social organization?

Accepted Answer

A hyper-social organization is an organi

Question 9

Which of the following dynamic process activities involves analyzing the success of an organization in terms of social capital?

Accepted Answer

A) activate 
B) sense 
C) measure 
D) engage 
A) activate 
B) sense 
C) measure 
D) engage

Question 10

Knowledge management boosts revenues by getting products and services to market faster.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following dynamic process activities involves connecting communities to internal value chains and processes?

Accepted Answer

A) activate 
B) sense 
C) measure 
D) engage 
A) activate 
B) sense 
C) measure 
D) engage

Question 12

The programs that process a set of rules are called ________.

Accepted Answer

A) expert systems codes 
B) expert systems databases 
C) expert systems shells 
D) expert systems files 
A) expert systems codes 
B) expert systems databases 
C) expert systems shells 
D) expert systems files

Question 13

________ are rule-based systems that encode human knowledge in the form of If/Then rules.

Accepted Answer

A) Management information systems 
B) Expert systems 
C) Content management systems 
D) Decision support systems 
A) Management information systems 
B) Expert systems 
C) Content management systems 
D) Decision support systems

Question 14

The documents in content management systems do not exist in isolation from each other.

Accepted Answer

A) True 
 B)False

Question 15

What is knowledge management? How does it benefit an organization?

Accepted Answer

Knowledge management (KM)is the process

Question 16

Content management systems are rule-based systems that encode human knowledge in the form of If/Then rules.

Accepted Answer

A) True 
 B)False

Question 17

Social media enables people to form communities based on common interests.

Accepted Answer

A) True 
 B)False

Question 18

The largest collection of documents ever assembled exists on the Internet,and the world's best known document search engine is Google.

Accepted Answer

A) True 
 B)False

Question 19

Expert systems are easy to maintain.

Accepted Answer

A) True 
 B)False

Question 20

What are content management application alternatives?

Accepted Answer

Three common alternatives for content ma

Exam 23: Hyper-Social Organizations and Knowledge Management

Most in-house systems have considerably more functionality than off-the-shelf products and they are far less expensive to maintain.

Which of the following is one of the complications of a content management function?

An active directory is an employee directory that includes not only the standard name,email,phone,and address,but also organizational structure and expertise.

Which of the following is true of the transition of channels to networks in a hyper-social organization?

Custom content management applications are expensive to develop and maintain.

The process of creating value from intellectual capital and sharing that knowledge with employees,managers,suppliers,customers,and others who need that capital is referred to as ________.

Which of the following dynamic process activities involves creating relationships with different communities?

What are the characteristics of a hyper-social organization?

Which of the following dynamic process activities involves analyzing the success of an organization in terms of social capital?

Knowledge management boosts revenues by getting products and services to market faster.

Which of the following dynamic process activities involves connecting communities to internal value chains and processes?

The programs that process a set of rules are called ________.

________ are rule-based systems that encode human knowledge in the form of If/Then rules.

The documents in content management systems do not exist in isolation from each other.

What is knowledge management? How does it benefit an organization?

Content management systems are rule-based systems that encode human knowledge in the form of If/Then rules.

Social media enables people to form communities based on common interests.

The largest collection of documents ever assembled exists on the Internet,and the world's best known document search engine is Google.

Expert systems are easy to maintain.

What are content management application alternatives?

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