Question 1

The purpose of reliever airports is:

Accepted Answer

A)  To accept overflow traffic from a hub 
B)  To link air routes to multiple destinations 
C)  To provide privatized air travel services to large corporations 
D)  Only handles domestic flights 
E)  Two of these options are correct 
A)  To accept overflow traffic from a hub 
B)  To link air routes to multiple destinations 
C)  To provide privatized air travel services to large corporations 
D)  Only handles domestic flights 
E)  Two of these options are correct A

Question 2

Which is NOT an area considered by a CAA in the issuance of an aerodrome certificate?

Accepted Answer

A)  Corporate structure 
B)  Equipment 
C)  Facilities 
D)  Operational procedures 
E)  Safety management 
A)  Corporate structure 
B)  Equipment 
C)  Facilities 
D)  Operational procedures 
E)  Safety management A

Question 3

How can using ASQ as a research tool help airports to ensure customer satisfaction?

Accepted Answer

A)  Track how passengers rate their services 
B)  How they compare to airports internationally 
C)  Where to target improvements 
D)  How passenger perspectives change over time 
E)  All of these are correct 
A)  Track how passengers rate their services 
B)  How they compare to airports internationally 
C)  Where to target improvements 
D)  How passenger perspectives change over time 
E)  All of these are correct E

Question 4

Airports are coded by

Accepted Answer

A)  The roman numeral system 
B)  Letters of the alphabet 
C)  The compass direction they face 
D)  Their GPS co-ordinates 
E)  None of these are correct 
A)  The roman numeral system 
B)  Letters of the alphabet 
C)  The compass direction they face 
D)  Their GPS co-ordinates 
E)  None of these are correct

Question 5

An airport's height is recognized as being a certain distance…

Accepted Answer

A)  Above or below mean sea level 
B)  Above or below the height of the state 
C)  From the nearest ocean 
D)  Above or below the highest point of terrain 
E)  All of the above 
A)  Above or below mean sea level 
B)  Above or below the height of the state 
C)  From the nearest ocean 
D)  Above or below the highest point of terrain 
E)  All of the above

Question 6

What is the first part of the runway that is usable for landing called?

Accepted Answer

A)  Maneuvering area 
B)  Touchdown area 
C)  Slot 
D)  Threshold 
E)  Hot spot 
A)  Maneuvering area 
B)  Touchdown area 
C)  Slot 
D)  Threshold 
E)  Hot spot

Question 7

Generally, airport revenue streams can be divided into:

Accepted Answer

A)  Aeronautical and automatic 
B)  Aeronautical and service based 
C)  Aeronautical and anti-aeronautical 
D)  Aeronautical and non-aeronautical 
E)  None of these 
A)  Aeronautical and automatic 
B)  Aeronautical and service based 
C)  Aeronautical and anti-aeronautical 
D)  Aeronautical and non-aeronautical 
E)  None of these

Question 8

The second largest source of NAR comes from

Accepted Answer

A)  Automobile parking 
B)  Advertising 
C)  Retail concessions 
D)  Terminal fees 
E)  Property and real estate rent 
A)  Automobile parking 
B)  Advertising 
C)  Retail concessions 
D)  Terminal fees 
E)  Property and real estate rent

Question 9

Which of the following statements is true of airports?

Accepted Answer

A)  Airports positively impact tourist industries in their vicinity 
B)  Airports provide little income to the communities in which they exist 
C)  Generally, airports create very few jobs outside of airlines 
D)  Airports generally are all government owned 
E)  Airports generally are all privately owned 
A)  Airports positively impact tourist industries in their vicinity 
B)  Airports provide little income to the communities in which they exist 
C)  Generally, airports create very few jobs outside of airlines 
D)  Airports generally are all government owned 
E)  Airports generally are all privately owned

Question 10

Following the tragic final flight of Southwest Airlines Flight 1248, authorities took some measures including airport design to prevent future accidents. One aspect of airport design that can reduce the negative impact of runway overruns is the implementation of a runway end safety area (RESA). Which one is TRUE about RESA?

Accepted Answer

A)  It shouldn't hinder rescue services 
B)  Runways supporting instrument approaches require shorter RESAs 
C)  It should be built from materials that effectively slow aircraft movement 
D)  A, B & C 
E)  A & C 
A)  It shouldn't hinder rescue services 
B)  Runways supporting instrument approaches require shorter RESAs 
C)  It should be built from materials that effectively slow aircraft movement 
D)  A, B & C 
E)  A & C

Question 11

Taxiways are named by letter, but not all 26 letters of the alphabet are used. Which of these letters are NOT used to name taxiways?

Accepted Answer

A)  O, P 
B)  O, X, A 
C)  I, O, E 
D)  I, O, X 
E)  None of these 
A)  O, P 
B)  O, X, A 
C)  I, O, E 
D)  I, O, X 
E)  None of these

Question 12

Which of the following is an example of an airport's capital cost?

Accepted Answer

A)  Waste management 
B)  Investing in de-icing equipment 
C)  Employee salaries 
D)  Landing fees 
E)  Insurance 
A)  Waste management 
B)  Investing in de-icing equipment 
C)  Employee salaries 
D)  Landing fees 
E)  Insurance

Question 13

When it comes to the history of airports, which statement is correct?

Accepted Answer

A)  The oldest continually operating airport began operations in 1930 
B)  Commercial aviation did not really begin to grow as a means of travel for the general public until the jet age 
C)  The jet age resulted in commercial travel that could go further with more passengers 
D)  In the 1960s, the increase in jets led to more efficient and smaller airports 
E)  Though mostly privately owned at first, due to increasing capital expenditure costs, private companies began to turn to government ownership of airports in the 1970s 
A)  The oldest continually operating airport began operations in 1930 
B)  Commercial aviation did not really begin to grow as a means of travel for the general public until the jet age 
C)  The jet age resulted in commercial travel that could go further with more passengers 
D)  In the 1960s, the increase in jets led to more efficient and smaller airports 
E)  Though mostly privately owned at first, due to increasing capital expenditure costs, private companies began to turn to government ownership of airports in the 1970s

Question 14

The surface area that surrounds the airside of the terminal building of an airport is called a(n):

Accepted Answer

A)  Jet-bridge 
B)  Runway 
C)  Taxiway 
D)  Gate 
E)  Apron 
A)  Jet-bridge 
B)  Runway 
C)  Taxiway 
D)  Gate 
E)  Apron

Question 15

When it comes to security at airports, which statement is correct?

Accepted Answer

A)  Landside has security concerns, airside does not 
B)  Landside does not have security concerns, airside does 
C)  Both landside and airside generally have the same security concerns 
D)  Landside and airside each have unique security concerns 
E)  None of these 
A)  Landside has security concerns, airside does not 
B)  Landside does not have security concerns, airside does 
C)  Both landside and airside generally have the same security concerns 
D)  Landside and airside each have unique security concerns 
E)  None of these

Question 16

When it comes to foreign object debris…

Accepted Answer

A)  ICAO recommends a minimum inspection for debris every six hours 
B)  The fewer checks the better, as they waste time 
C)  It is generally okay for foreign objects to be on taxiways, but not runways 
D)  A, B & C are correct 
E)  Only A & C are correct 
A)  ICAO recommends a minimum inspection for debris every six hours 
B)  The fewer checks the better, as they waste time 
C)  It is generally okay for foreign objects to be on taxiways, but not runways 
D)  A, B & C are correct 
E)  Only A & C are correct

Question 17

The turnaround is a very important set of procedures for airlines, and includes all of the following things, except for:

Accepted Answer

A)  Toilet service 
B)  Final boarding call 
C)  Jet-bridge 
D)  Fueling 
E)  Potable water service 
A)  Toilet service 
B)  Final boarding call 
C)  Jet-bridge 
D)  Fueling 
E)  Potable water service

Question 18

Which of the following is NOT a consideration in terminal design for an airport?

Accepted Answer

A)  Reduction of passenger walking 
B)  The safety of aircraft maneuvering 
C)  Maintaining security 
D)  Water Drainage 
E)  These are all important considerations 
A)  Reduction of passenger walking 
B)  The safety of aircraft maneuvering 
C)  Maintaining security 
D)  Water Drainage 
E)  These are all important considerations

Question 19

If an airport provides direct connections to a train station, a heliport and a subway system, it can be considered a(n)

Accepted Answer

A)  Low cost carrier 
B)  A mixed transportation destination 
C)  A destination airport 
D)  A multi-modal port 
E)  None of these 
A)  Low cost carrier 
B)  A mixed transportation destination 
C)  A destination airport 
D)  A multi-modal port 
E)  None of these

Question 20

In the Airport Customer Service Delivery Chain…

Accepted Answer

A)  The reputation of the airport is often at stake even if airport management wasn't directly responsible for a negative passenger experience 
B)  The reputation of the airport is only at stake when passengers actually board a flight 
C)  Agencies serve customers directly, but not indirectly 
D)  Touch points do not matter, customers matter 
E)  None of these 
A)  The reputation of the airport is often at stake even if airport management wasn't directly responsible for a negative passenger experience 
B)  The reputation of the airport is only at stake when passengers actually board a flight 
C)  Agencies serve customers directly, but not indirectly 
D)  Touch points do not matter, customers matter 
E)  None of these

The purpose of reliever airports is:

Which is NOT an area considered by a CAA in the issuance of an aerodrome certificate?

How can using ASQ as a research tool help airports to ensure customer satisfaction?

Airports are coded by

An airport's height is recognized as being a certain distance…

What is the first part of the runway that is usable for landing called?

Generally, airport revenue streams can be divided into:

The second largest source of NAR comes from

Which of the following statements is true of airports?

Taxiways are named by letter, but not all 26 letters of the alphabet are used. Which of these letters are NOT used to name taxiways?

Which of the following is an example of an airport's capital cost?

When it comes to the history of airports, which statement is correct?

The surface area that surrounds the airside of the terminal building of an airport is called a(n):

When it comes to security at airports, which statement is correct?

When it comes to foreign object debris…

The turnaround is a very important set of procedures for airlines, and includes all of the following things, except for:

Which of the following is NOT a consideration in terminal design for an airport?

If an airport provides direct connections to a train station, a heliport and a subway system, it can be considered a(n)

In the Airport Customer Service Delivery Chain…

International Air Law

Aircraft

Airlines

General Aviation

Navigation

Security

Environment

Safety

Remotely Piloted Aircraft

Filters

Exam 6: Airports

The purpose of reliever airports is:

Which is NOT an area considered by a CAA in the issuance of an aerodrome certificate?

How can using ASQ as a research tool help airports to ensure customer satisfaction?

Airports are coded by

An airport's height is recognized as being a certain distance…

What is the first part of the runway that is usable for landing called?

Generally, airport revenue streams can be divided into:

The second largest source of NAR comes from

Which of the following statements is true of airports?

Taxiways are named by letter, but not all 26 letters of the alphabet are used. Which of these letters are NOT used to name taxiways?

Which of the following is an example of an airport's capital cost?

When it comes to the history of airports, which statement is correct?

The surface area that surrounds the airside of the terminal building of an airport is called a(n):

When it comes to security at airports, which statement is correct?

When it comes to foreign object debris…

The turnaround is a very important set of procedures for airlines, and includes all of the following things, except for:

Which of the following is NOT a consideration in terminal design for an airport?

If an airport provides direct connections to a train station, a heliport and a subway system, it can be considered a(n)

In the Airport Customer Service Delivery Chain…

International Air Law

Aircraft

Airlines

General Aviation

Navigation

Security

Environment

Safety

Remotely Piloted Aircraft

Filters