Exam 4: The Cultural Environment of International Business

Culture is not ________.

Jordan is employed in an American investment firm and is currently working with some Japanese clients on a new project. He uses a lot of hand gestures during meetings which his clients find very distracting and rude. This has also led to many misunderstandings between Jordan and his Japanese clients in the recent past. Which of the following best describes such a situation?

Japanese Supercenter (Scenario) The Tag-Mart chain of discount superstores is nearing completion of its new supercenter in Tokyo. The Tokyo store is the first foreign store for the large U.S.-based company. Tag-Mart offers a large variety of products at virtually unbeatable prices. A group of Tag-Mart representatives has traveled to Tokyo to inspect the new store and hire a store manager. The top two contenders for the position are Hisako Aoki and Takematsu Sato. Aoki has 25 years of experience managing a local department store renowned for its customer service. Sato, born and raised in Japan, earned a college degree in the U.S. before working six years as a manager at a Texas Tag-Mart. -Which of the following best supports the selection of Sato over Aoki?

Cultural intelligence focuses on specific capabilities important for high-quality personal relationships and effectiveness in culturally diverse settings and work groups.

In a short essay, explain some of the obstacles that international firms often face when dealing with clients, customers, and business associates from other cultures.

Subjective dimensions of culture (Scenario) In the last two years, the sales of consumer electronics in China have risen by 9.4 percent. Moreover, the market is becoming increasingly competitive since a large number of Japanese, European, and American manufacturers are building factories to face the competition from low-cost Chinese manufacturers. Grande Co. is a U.S.-based consumer electronics manufacturer that has been negotiating with Chinese authorities for eight years to open a factory in the country. Since Grande has spent significant time and energy on negotiation in the past eight years, they should quit and set up a factory in a more responsive society. -Which of the following, if true, strengthens the conclusion of the above passage?

Which of the following managers portrays high uncertainty avoidance?

What are some of the criticisms of Hofstede's study? In a short essay, discuss the limitations of the study.

Firms with high power distance are most likely to be characterized by ________.

Subjective dimensions of culture (Scenario) In the last two years, the sales of consumer electronics in China have risen by 9.4 percent. Moreover, the market is becoming increasingly competitive since a large number of Japanese, European, and American manufacturers are building factories to face the competition from low-cost Chinese manufacturers. Grande Co. is a U.S.-based consumer electronics manufacturer that has been negotiating with Chinese authorities for eight years to open a factory in the country. Since Grande has spent significant time and energy on negotiation in the past eight years, they should quit and set up a factory in a more responsive society. -Which of the following is true about language?

Language has both verbal and nonverbal characteristics.

Cross-cultural proficiency is characterized by four key personality traits: tolerance for ambiguity, perceptiveness, valuing personal relationships, and flexibility and adaptability.

Which of the following is true about globalization's effect on culture?

Cross-cultural risk is often intensified by managers with geocentric tendencies.

Culture refers to the inherited attitudinal traits of an individual.

Self-reference criterion is ________.

Prejudices in a culture ________.

Cross-cultural proficiency is characterized by all of the following EXCEPT ________.

________ is a major factor in the emergence of a common worldwide culture.

Values in a culture ________.